BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. This role allows for remote work but the candidate still must be in the Greater Atlanta area. 

Position Summary:

The Project Manager manages BluJay Solutions internal projects from conception to completion and ensures the solution is sustainable. Leads project teams to define project requirements, deploy new processes and solutions, train employees to develop and implement solution extensions (interfaces, business rules and other special requirements).  Interfaces with all levels of management to champion project needs and provide detailed project reports. Create, reinforce and document process to maintain best practice globally.

Required Skills/Experience:

• Minimum of 5 years of progressive PM experience within an IT software or IT professional services company.
• Capable of facilitating design sessions, conflict resolutions, brainstorming, etc.
• Strong interpersonal skills with the ability to mentor and coach company team members.
• Excellent communication and analytical skills.
• Well organized and consistently meets commitments.
• Flexible and promotes a collaborative environment.
• Ability to travel. Typically, minimal and within region, but could fluctuate with projects.
• Ability to adapt to new software / systems.
• Ability to work with minimal supervision, and as part of a large team.

Desired Skills/Experience:

• Strong knowledge of public and private cloud infrastructure and service management
• Demonstrated skills with projects related to at least one of the following: Application release / deployment - DC opening/closure - new solution design, build an implementation - deployment of an ITSM platform - deployment of Network & Infrastructure monitoring tools
• Strong English speaking and written skills.
• Hands on experience with industry leading PM tools
• Proficient in Word, Excel, PowerPoint
• ITIL Foundation
• Proven ability to work with international and multi-cultural team members.

Essential Functions/Responsibilities: 

• Acts as a proactive partner with business leaders to suggest, define and document project scope.
• Develop and manage scope and project plans.
• Drive projects to successful conclusion within budget and schedule constraints.
• Defines project tasks and resource requirements.
• Assembles and coordinates project staff from internal resources or 3^rd party resources as needed.
• Proactive identification and management of project issues.
• Provides direction and support to project team.
• Manage the risks of all aspects of projects, including the development of contingency plans.
• Carries responsibility for completion of owned projects.
• Manages multiple resources and tasks across internal and external organizations in a matrix style. That is, most team members do not report to the PM.
• Provides management reports for budget, schedule, risks and issues.
• Champions project needs throughout company, escalates issues to appropriate Leadership.
• Develops and / or recommends process improvements and best practices.
• Produces weekly status reports for management.
• Maintain a working knowledge of core business apps.

 Other Responsibilities:  

• Champion adherence to policy and process
• Proactively review operations to look for process improvements and implement changes.

  Physical Requirements: 

• General office and/or home office responsibilities.
• Extensive keyboarding and looking at a computer monitor

This is a remote role but candidates must live in the greater Atlanta area.

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. 

Position Summary:

The Director Global Sales Operations (DSO) manages support functions essential to sales force productivity. These include sales analytics, planning, reporting, quota setting and management, sales process optimization, sales job design, sales training, sales program implementation, sales compensation design and administration, and recruiting and selection of sales force talent in conjunction with Sales Management.

The DSO is responsible for the overall productivity and effectiveness of the assigned global sales organization to ensure global consistency and scalability. Reporting to the Chief Marketing Officer, the DSO also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported and makes recommendations on new systems, processes or tools to drive productivity.

Required Skills / Experience:

• Four-year college degree from an accredited institution.
• Minimum of five years sales or sales management experience, ideally in a similar role.
• Proven experience working with finance, customer service and other cross functional departments.
• Highly organized with an obsessive attention to details
• Intermediate level Excel skills
• Excellent writer with strong overall communication skills
• Enjoys the pace and excitement of working with a sales force within a high-growth business
• Exceptional at structuring, interpreting, and presenting analysis
• Strong problem solving and collaboration skills
• Experience with InsightSquared

Essential Functions / Responsibilities:

• Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the firm.
• Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
• Works to ensure all sales organization objectives are assigned in a timely fashion.
• Will work with Sales Directors, Client Service Managers, Account Development Consultants and any other sales related roles.
• Identify revenue opportunities in the backlog
• Helping make Sales successful and performance predictable
• Provide robust governance around bookings
• Helps drive our order to cash processes to make the organization more productive.
• Proactively identifies opportunities for sales process improvement. Works closely with sales management and marketing to ensure lead to sales hand off process and inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.
• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports or assists in the development of new reporting tools as needed.
• Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data. Works closely with company management to optimize the effectiveness of the firm’s technology investments
• Coordinates onboarding and ongoing training delivery to sales, sales management, and sales support personnel in the sales organization supported.
• Provide input to senior leadership in the development and administration of sales incentive compensation programs.
• Working with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
• Key liaison between sales and all departments in the organization to ensure sales is running in the most efficient manner.
• Directs and supports the consistent implementation of company initiatives.
• Builds peer support and strong internal-company relationships with other key management personnel.

This position is a remote role but the candidate must be in the greater Atlanta area.

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners.

Position Summary:

The Senior Director of Solution Delivery will provide leadership and operational management to both the Company’s Global IT and Cloud Services Operations teams. Works closely with executive management to implement enterprise wide business objectives and will be responsible for developing the IT and Cloud strategy that enables those objectives. This is a hands-on position that range from strategic planning and execution to individual training, support and leadership. Sr. Director is responsible for the direction and execution of the company’s long-term technology strategy. Develops and executes revenue and productivity objectives that result in an increase to recurring revenue and profits.

Required Skills/Experience:

• Bachelor’s Degree in Computer Science/Engineering or related technical field; MS or MBA a plus
• 8+ years’ experience in an IT and/or operations management role
• 5+ years’ successful experience leading and managing a technical team
• Experience implementing and tracking service level or metrics reporting
• Experience developing best practices for production support and governance
• Experience overseeing operational management policies and procedures
• Demonstrated ability to drive revenue
• Previous experience managing P&L
• Strong technical knowledge in the management of systems and applications with the ability to quickly learn and understand new technology
• Excellent leadership skills; demonstrated accomplishments in exciting, motivating, challenging and successfully leading others
• Proven track record of achieving results through people with and without a direct reporting relationship
• Proven success driving process, communicating status and reaching agreement among constituents
• Strong interpersonal skills with the proven ability to work well with all levels of personnel both within and outside of the global organization.
• Excellent written and verbal communication skills as well as strong presentation skills
• Be a Catalyst to bring people together for a common vision

Essential Functions/Responsibilities:

• Provides technical leadership and direction to Customers as well as to the Company’s sales, professional services, development and global IT and managed services team members.
• Develops technical strategies and standards for managing the Company’s internal and external infrastructure ensuring optimal uptime, security and growth needs are addressed
• Lead all Cloud operations globally including managing highly technical engineers across multiple disciplines.
• Drives increased recurring revenue and client retention by delivering a high level of customer satisfaction.
• Partners with key stakeholders across the Company including sales, development and services to ensure proper resource allocation in support of revenue growth, streamlined processes to transition sales to service, the growth of recurring revenue and the identification of new revenue opportunities.  
• Creates and implements standardized processes and methodologies; Continuously evaluates and makes improvements on processes, organization and department
• Keeps up to date on global technology regulations including data security
• Ensures both internal and external data stored on or transmitted on Kewill’s systems remains protected and secure
• Recruits, selects, develops, coaches, motivates, counsels and disciplines team members
• Fosters a high performing, success oriented team culture within the IT and Cloud Services organizations
• Ensures appropriate team member coverage to support 24/7/365 operations which includes data center operations and on call responsibilities to include data center operations and technical response management and issue resolution

 Physical Requirements: 

• General office and/or home office responsibilities.
• Extensive keyboarding and looking at a computer monitor.

Job Title:           Software Engineer ll

Reporting to:    Development Manager

Location:           Bad Homburg

Position Summary:

BluJay Solutions Software Engineers design and develop innovative web-based applications for the supply chain industry that rock.

All of our software products are hosted in a multi-tenant model and are accessed by thousands of users.  Our primary applications, Customs Management (CM) and CM Zabis^®, are used to make millions of customs declarations per year.

We are a Scrum shop that works closely with our end users and subject matter experts to make sure that the software we build solves real-world problems and isn’t painful to use.

We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. Oracle and Java, respectively) and a number of web technology tools and libraries (e.g. Spring Boot, Vaadin) on the front end of our applications.  This means our developers learn and apply skills in everything from interface development to complex back end business logic.

Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the environment, tools and knowledge to succeed. We embrace a relaxed work environment combined with a bright office, up-to-date equipment and great people.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed

Essential Functions / Responsibilities:

• Develop code that works
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Properly set priority and order for work
• Be able to work in a fast-paced, Agile development model
• Ask for help and provide it to others
• Understand your skills and your talents and apply them appropriately
• Learn and apply new technologies and business concepts
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently.

 Required Skills / Experience:

• Candidates will typically have a Bachelors degree, with an emphasis in CS-Software Development
• 3-5 years’ experience with professional software development
• In-depth knowledge of the Java programming language and its eco-system
• Knowledge and demonstrated use of relational database systems (e.g. Oracle, MySQL)
• Exposure to one or more of the following technologies is beneficial:
  • XML/XSD, Spring (Boot), Apache Camel, Vaadin, JMS
• Familiarity with one of more of the following tools is beneficial:
  • Eclipse, Git, Maven
• Understanding and experience with web technologies is a bonus (e.g. HTML, JSP, Javascript)

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. 

Position Summary:

The Director Global Sales Operations (DSO) manages support functions essential to sales force productivity. These include sales analytics, planning, reporting, quota setting and management, sales process optimization, sales job design, sales training, sales program implementation, sales compensation design and administration, and recruiting and selection of sales force talent in conjunction with Sales Management.

The DSO is responsible for the overall productivity and effectiveness of the assigned global sales organization to ensure global consistency and scalability. Reporting to the Chief Marketing Officer, the DSO also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported and makes recommendations on new systems, processes or tools to drive productivity.

Required Skills / Experience:

• Four-year college degree from an accredited institution.
• Minimum of five years sales or sales management experience, ideally in a similar role.
• Proven experience working with finance, customer service and other cross functional departments.
• Highly organized with an obsessive attention to details
• Intermediate level Excel skills
• Excellent writer with strong overall communication skills
• Enjoys the pace and excitement of working with a sales force within a high-growth business
• Exceptional at structuring, interpreting, and presenting analysis
• Strong problem solving and collaboration skills
• Experience with InsightSquared

Essential Functions / Responsibilities:

• Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the firm.
• Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
• Works to ensure all sales organization objectives are assigned in a timely fashion.
• Will work with Sales Directors, Client Service Managers, Account Development Consultants and any other sales related roles.
• Identify revenue opportunities in the backlog
• Helping make Sales successful and performance predictable
• Provide robust governance around bookings
• Helps drive our order to cash processes to make the organization more productive.
• Proactively identifies opportunities for sales process improvement. Works closely with sales management and marketing to ensure lead to sales hand off process and inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.
• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports or assists in the development of new reporting tools as needed.
• Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data. Works closely with company management to optimize the effectiveness of the firm’s technology investments
• Coordinates onboarding and ongoing training delivery to sales, sales management, and sales support personnel in the sales organization supported.
• Provide input to senior leadership in the development and administration of sales incentive compensation programs.
• Working with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
• Key liaison between sales and all departments in the organization to ensure sales is running in the most efficient manner.
• Directs and supports the consistent implementation of company initiatives.
• Builds peer support and strong internal-company relationships with other key management personnel.

Job Title: Technical Consultant

Role Summary:

Working as part of a larger team of business consultants and project managers, the Technical Consultant is responsible for the handling of all technical issues/topics encountered in the day to day requirements of designing, demonstrating and implementing products within the BluJay Global Trade Network (GTN).

We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. Oracle/SQL and C#.Net/Java) and a number of web technology tools and libraries (e.g. JSPs, Struts, jQuery, ASP.NET, WebAPI,AngularJS,jQuery) on the front end of our applications.  

For systems integration, many protocols are used to facilitate connecting with our customers including web services and a multitude of transfer protocols (RESTful APIs, JSON/XML, Web Services, Service Bus/Queues, SFTP, AS2, queues, etc...).  This means our technical consultants have the opportunity to learn and apply skills in everything from interface development to back end business logic.

Essential functions and responsibilities:

• Works with a designated project manager, project team members, clients/users and colleagues to design, test and deploy integrated solutions, using Company tools.
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Attends client/user meetings and presents issues and solutions both verbally and in writing.
• Analyses and documents technical requirements
• Creates technical specifications, in particular interface specifications and data mapping guides, based on customer specific functional requirements to enable development by a programmer.
• Ensures that design documents are appropriately distributed, reviewed, discussed, modified and ultimately approved
• Involvement in creation of costed business proposals for technical components in cooperation with the sales teams, project managers or business consultants for presentation to clients.
• Assists the development team as necessary in terms of testing fault fixes, customer patches.
• Participate in On Site workshops with potential and existing clients
• Preparation of requirement, functional and technical specifications
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Keeps documentation and internal knowledge base up-to-date.
• Technical implementation work, including but not excluded to:
  • Printer setup and configuration
  • Application of software and database patches
  • Configuration of middleware layer
  • Resolve connectivity issues
  • Design and development of data interfaces between systems
  • Master Data loading as part of project configuration
  • Interface definition, customization, setup, testing and support
• Work within an implementation team directly addressing customer requirements
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Properly set priority and order for work
• Ask for help and provide it to others
• Understand your skills and your talents and apply them appropriately
• Learn and apply new technologies and business concepts
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently
• Able to work independently with minimal supervision
• Able to develop and maintain customized solutions
• Able to perform testing and ensure high quality delivery of software
• Ability to follow processes & procedures but also to challenge and improve where necessary
• Test new product functionality utilising standard quality assurance procedures
• Participate in project tasks when requested

Required Skills & Experience

• 4-years’ Technical Degree
• 1 – 5 years previous development experience
• Understanding of databases (Oracle or Microsoft SQL Server a plus)
• Understanding of java or C#.NET (desirable) and other coding software
• Strong database design knowledge and extensive SQL experience
• Good communication skills (both written and verbal) both remotely and face-to-face
• Ability to listen and interpret customer queries
• Good problem-solving skills
• Ability to work well within a team, supporting other team members where required
• Experience with EDI

Desired Skills & Experience

• Comfortable working directly with customer technical and business resources
• Hands-on experience with Jasper/iReports
• Familiarity with one or more internet infrastructure technologies such as Crystal Reports, Java, XML, XSLT, Unix, Linux and Enterprise Service Business Solutions etc.
• Web development skills including HTML, CSS, JavaScript, AJAX, JSON
• Understanding of Unix/Linux or Microsoft operating systems
• Understanding of JSON or XML data structures; ability to write and interrogate JSON or XML/XSD
• Familiarity with one of more of the following tool: Eclipse, Mercurial, Subversion, Visual Studio Team Services
• Experience of data loading using SQL/Loader and/or creating bespoke upload/update scripts
• Understanding of XML data structures; ability to write and interrogate XML/XSD 

Position Title:          Senior Technical Consultant

Department:             Professional Services Group

Position Summary:

Working as part of a larger team of business consultants and project managers, the Technical Consultant is responsible for the handling of all technical issues/topics encountered in the day to day requirements of designing, demonstrating and implementing products within the BluJay Global Trade Network (GTN).

We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. Oracle and Java, respectively) and a number of web technology tools and libraries (e.g. JSPs, Struts, jQuery) on the front end of our applications.  For systems integration, many protocols are used to facilitate connecting with our customers including web services and a multitude of transfer protocols (SFTP, AS2, queues, etc...).  This means our technical consultants have the opportunity to learn and apply skills in everything from interface development to back end business logic.

Essential Functions/Responsibilities:

• Works with a designated project manager, project team members, clients/users and colleagues to design, test and deploy integrated solutions, using Company tools.
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Attends client/user meetings and presents issues and solutions both verbally and in writing.
• Analyses and documents technical requirements
• Drives development standards and processes for the Professional Services Organization
• Creates technical specifications, in particular interface specifications and data mapping guides, based on customer specific functional requirements to enable development by a programmer.
• Ensures that design documents are appropriately distributed, reviewed, discussed, modified and ultimately approved
• Involvement in creation of costed business proposals for technical components in cooperation with the sales teams, project managers or business consultants for presentation to clients.
• Keeps up-to-date with advances, approaches, techniques and technologies etc. as they relate to the role.
• Assists the development team as necessary in terms of testing fault fixes, customer patches.
• Able to drive On Site workshops with potential and existing clients to discuss architecture and technical design
• Preparation of requirement, functional and technical specifications
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Keeps documentation and internal knowledge base up-to-date.
• Technical implementation work, including but not excluded to:
  • Printer setup and configuration
  • Application of software and database patches
  • Configuration of middleware layer
  • Resolve connectivity issues
  • Design and development of data interfaces between systems
  • Master Data loading as part of project configuration
  • Interface definition, customization, setup, testing and support
• Work within an implementation team directly addressing customer requirements
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Properly set priority and order for work
• Ask for help and provide it to others
• Mentor less experienced business consultants in software design and software tools
• Understand your skills and your talents and apply them appropriately
• Learn and apply new technologies and business concepts
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently
• Able to work independently with minimal supervision

Other Responsibilities:  

 Ability to follow processes & procedures but also to challenge and improve where necessary

• Test new product functionality utilising standard quality assurance procedures
• Keep fully abreast of new functionality and be able to demonstrate same
• Participate in project tasks when requested
• Sales Support

Required Skills/Experience:

• Technical Degree
• 5+ years previous development experience
• Experience in team leadership
• Experience in a consultant or professional services capacity
• Understanding of databases (Oracle a plus)
• Extensive SQL experience
• Capable of working across sectors. Experience of end-to-end development lifecycle
• Experience integrating systems, parsing data from files into application objects and vice versa
• Comfortable working directly with customer technical and business resources
• Good communication skills (both written and verbal) both remotely and face-to-face
• Ability to listen and interpret customer queries
• Good problem solving skills
• Understanding of the Freight Forwarding, Customs (Import / Export / NCTS)  or Transportation industry processes and flows
• Ability to work well within a team, supporting other team members where required
• A thorough knowledge of business-to-business E-Commerce, both over the web and traditional EDI
• Microsoft Office
• Strong English speaking/writing skills

Desired Skills/Experience:

• Hands-on experience with Jasper/iReports
• Familiarity with one or more internet infrastructure technologies such as Crystal Reports, Java, XML, XSLT, Unix, Linux and Enterprise Service Business Solutions etc. will be an added advantage.
• Web development skills including HTML, CSS, JavaScript, AJAX, JSON
• Understanding of Unix/Linux operating systems
• Understanding of XML data structures; ability to write and interrogate XML/XSD
• Familiarity with one of more of the following tool: Eclipse, Mercurial, Subversion
• Experience of data loading using SQL/Loader and/or creating bespoke upload/update scripts
• Understanding of Unix/Linux operating systems
• Understanding of XML data structures; ability to write and interrogate XML/XSD
• Understanding of java code
• Prepared to work out of normal working hours when required

Physical Requirements:

• General office and / or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Up to 50% travel

Position Summary:

It’s our job to expand, improve and maintain the transportation management and warehousing products at BluJay. Product management drives the roadmap and contains a mix of strategic, compliance, technical and customer driven features. We provide the technical answers to the functional requirements in an Agile development process.

Essential Functions / Responsibilities:

• Coding and unit testing for enhancement of TMS and WMS projects.
• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department and company goals.
• Work collaboratively within a team of other engineers
• Should have excellent attention to high quality
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in Java, Java EE
• Spring and Hibernate (or any ORM)
• Good (PL/)SQL knowledge
• Knowledge of repository tools such as GitHub or BitBucket

 Required Skills / Experience:

          4-8 years

Skill set required (Mandatory):

Core Java, J2EE, Oracle , Jasper Reports, Web Services (SOAP & REST), XML processing, any app server.

Desired Skills:

Drools, Spring, Hibernate.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

Position Title:          Senior Business Consultant

Department:             Professional Services Group

Position Summary:

As a Senior Business Consultant the individual will develop integrated solutions based on specifications produced using the BluJay toolset. It will involve the methodical investigation, analysis and documentation of all or part of a business in terms of business functions and processes relating to BluJay solutions and integration into client back office system plays a major part in the role. The BC will be working as an integral part of a project based team with an allocated Project Manager who will be responsible for allocating project resources, including the Business Consultant.

The individual is regarded as a professional person, with good client-facing communication skills and project experience.

Primary responsibilities are the definition of requirements for integrating any aspect of the client processes with BluJay systems. The candidate must also manage a variety of client accounts and be able to size, scope and help cost estimate our services for customers.

As a Business Consultant, the individual must demonstrate a high level of experience in the field of Inventory in terms of practical field experience and software delivery.

Essential Functions/Responsibilities:

Works with a designated project manager, project team members, clients/users and colleagues to design, test and deploy integrated solutions, using Company tools

• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development
• Drives client/user meetings and presents issues and solutions both verbally and in writing.
• Able to lead On Site workshops with potential and existing clients to design an overall implementation of the Company product
• Articulates client requirements via preparation of requirements documents and functional specifications
• Articulates how the Company product solution can meet the business objectives of the client
• Interpret the limitations/restrictions of the software and recommend process changes with the client or software enhancements
• Fully understand the key deliverables in the project under their direct control and maintain close co-operation with the Project Manager in terms of milestones, priorities, timescales, risks & issues
• Keeps documentation and internal knowledge base up-to-date
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Properly set priority and order for work
• Ask for help and provide it to others
• Understand your skills and your talents and apply them appropriately
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently
• Able to work independently with minimal supervision
• Maintain an awareness of Company products to be able to discuss them with customers and to assist with follow-up product demonstrations and presentations if needed while on-site
• Works with the PMO office to define standard documents for use in the requirements gathering and functional specification processes.
• Works to understand the complete end to end solution for a given Company product, understanding not just areas or pieces of functionality, but the solution as a whole

Other Responsibilities:  

• Ability to follow processes & procedures but also to challenge and improve where necessary
• Test new product functionality utilising standard quality assurance procedures
• Participate in project tasks when requested
• Support the Training Department by designing & delivering user training sessions

 Required Skills/Experience: 

• 4 year Technical Degree
• 10+  years previous experience in the delivery of software solutions within the Logistics & Supply Chain Industry, specifically in Transportation
• Comfortable working directly with customer technical and business resources
• Good communication skills (both written and verbal) both remotely and face-to-face
• Ability to listen and interpret customer queries
• Good problem solving skills
• Ability to work well within a team, supporting other team members where required
• Experience of end-to-end development lifecycle

Desired Skills/Experience:

• Reading/Writing/Speaking skills in minimum of 2 languages
• Good technical skills or technical awareness
• Microsoft Office 

Physical Requirements: 

• General office and / or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Up to 75% travel

Position Title:      Senior Project Manager

Department:        Professional Services     

Reports to:          Director - Professional Services

Position Summary:

The Project Manager manages Company Solutions’ software deployment projects from kick-off to the completion of the implementation of the project including delivering value / return on investment (ROI) to the customer. Leads project teams to deploy standard software, train customers and to develop and implement solution extensions (interfaces, business rules and other special requirements).  Interfaces with all levels of management to champion project needs and provide detailed project reports.

Essential Functions/Responsibilities:

• Works with customers and Business / Functional Consultants to define and document project scope.
• Develops constructs and manages project plans and bring projects to successful conclusion within budget and schedule constraints.
• Drives to deliver high quality implementations and drives high customer satisfaction.
• Defines project tasks and resource requirements.
• Assembles and coordinates project staff.
• Plans and drives initial kick-off meeting.
• Proactive identification and management of project issues.
• Provides direction and support to project team.
• Manage the risks of all aspects of projects, including the development of contingency plans.
• Closely monitors project scope for change control; work with customers to uncover new revenue opportunities.
• Carries responsibility for achievement of revenue, expense and margin targets for owned projects.
• Manages multiple resources and tasks across internal and external organizations.
• Provides monthly and quarterly revenue forecasts; meets monthly revenue, cost and margin goals.
• Provides management reports for budget, schedule, risks and issues.
• Champions project needs throughout company, escalates issues to appropriate Leadership.
• Provides detail billing information to support customer invoicing through Open Air.
• Serves as the primary customer interface throughout all phases of the deployment cycle from project kick-off until transition to Customer Support.
• Produces referenceable accounts based on quality delivery of services – on time and on budget.
• Develops and / or recommends process improvements and best practices.
• Manages the entire customer relationship.
• Manages invoicing through collections.
• Produces weekly status reports for the customer and management (internal and external).
• Works with Customers to resolve any invoicing or project issues.
• Serves as an Engagement Manager for key accounts, as needed.
• Submits accurate time sheets and expenses reports and ensures accurate time and expense reporting for team members.
• Assists the Program Management Office / Center of Excellence (COE) with activities designed to improve and streamline internal systems, procedures and implementations.

 Other Responsibilities:  

• Promotes, builds, and maintains a sense of community.
• Maintains awareness of company’s products, discuss them with customers and lead follow-up product demonstrations and presentations if needed while on-site.
• Ability to work with international and multi-cultural team members.
• Identify additional sales opportunities.

 Required Skills/Experience:

• Minimum of 10 years of progressive software project management experience.
• Capable of facilitating design sessions, conflict resolutions, brainstorming, etc.
• Strong interpersonal skills with the ability to mentor and coach company team members.
• Excellent communication, client relationship and analytical skills.
• Well organized and consistently meets commitments.
• Flexible and promotes a teamwork environment.
• Extensive travel required (up to 50%).
• Ability to adapt to new software / systems.
• Ability to work with minimal supervision, and also as part of a large team.
• Good awareness of project financial management.
• Bachelor’s Degree.
• Demonstrated skills with Microsoft Word, Excel, Outlook, and Microsoft Project.

 Desired Skills/Experience:

• PM Certification - PRINCE2, PM, ITIL or equivalent.
• Strong knowledge of Supply Chain Industry and Global Trade Management.
• Previous experience in Fleet Operations, Brokerage, Forwarding, Customs and / or Transportation Management preferred.
• Demonstrated skills with OpenAir
• Good English speaking and written skills.
• Must be able to speak Dutch to a professional level

Physical Requirements:

• General office and/or home office responsibilities.
• Extensive keyboarding and looking at a computer monitor.

BluJay Solutions is looking to add Junior Software Developers to our growing team. We embrace a creative work environment combined with comfy furniture, cool tech, and great people. Our philosophy for hiring is to match your skills and interests with the work we have going on. Whether it is front-end, back-end or full-stack, we’ll have a spot for you on one of our scrum teams.

We moved into a new space this year, take a look at the new office:
https://www.youtube.com/watch?v=zkKls3KrXvk 

Our primary applications; the TMS® and Customs Management® are used to plan, execute, track, and settle billions of dollars of transportation movements every year.

Required Skills:

• Understanding of Object Oriented Programing
• Curiosity in solving problems
• Creative mind

Preferred Skills:

• Understanding and experience with web technologies (e.g. HTML, Javascript, CSS)
• Knowledge and demonstrated use of relational database systems (e.g. Oracle, MySQL)
• Exposure to React, Redux, Angular, XML, JSTL, JSP, or Amazon AWS
• Familiarity with tools such as Eclipse, Webstorm, Git, Gradle
• We are a Java shop, so knowledge of Java is helpful but we have hired many developers where the majority of their experience was with different languages (C#, C++ and others)

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. You can see our new Holland office and find out more about our culture here: https://www.youtube.com/watch?v=zkKls3KrXvk&t

Position Summary:

 The Quality Assurance (QA) Engineer is responsible for ensuring that any software produced is free of defects and delivers the functionality as defined by the sprint stories.  Testing may not be limited to software produced by the India based team.  Usage must include any components involved in the usage scenario regardless of origination.  The QA must interject quality considerations (performance, reliability, user experience…) throughout the development sprint, not just through usage testing.   

Required Skills/Experience:

• Software testing experience
• Candidates should have a bachelor’s degree, with an emphasis in Computer Science, Software Development or equivalent 
• Experience with testing methodologies, writing test cases and documenting test results
• Familiar with test tools including TestComplete, Postman, JMeter…

Essential Functions/Responsibilities: 

• Plans and directs activities concerned with development, application, and maintenance of quality standards for products, and/or business systems.
• Implements standards and methods for inspection, testing, and evaluation based on the organization's quality management guidelines.
• Assures compliance of organization's products and processes.
• Records all required activity for reporting of product quality data.
• Assures that products leaving the development organization are effective and free from defects or operational problems or errors.
• Verifies the accuracy or performance of the product and troubleshoots the correction of any problems or issues.
• Tests the product, using it both as recommended and not as intended (negative testing).
• Thinks of how consumers may use the product incorrectly to reduce errors.
• Possesses creativity and understanding of the product and the goals of the company.
• Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry.
• Assumes responsibility for testing the item under various working conditions or for verifying the information that the item provides.
• Implements automated tests for regression and validation of production.

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. You can see our new Holland office and find out more about our culture here: https://www.youtube.com/watch?v=zkKls3KrXvk&t

Position Summary:

 The Quality Assurance II (QAII) Engineer is responsible for ensuring that any software produced is free of defects and delivers the functionality as defined by the sprint stories.  Testing may not be limited to software produced by the India based team.  Usage must include any components involved in the usage scenario regardless of origination.  The QAII must interject quality considerations (performance, reliability, user experience…) throughout the development sprint, not just through usage testing.   

Required Skills/Experience:

• 3+ years of professional software testing experience
• Candidates should have a bachelor’s degree, with an emphasis in Computer Science and Software Development
• Experience with testing methodologies, writing test cases and documenting test results
• Familiar with test tools including TestComplete, Postman, JMeter…

Essential Functions/Responsibilities: 

• Plans and directs activities concerned with development, application, and maintenance of quality standards for products, and/or business systems.
• Implements standards and methods for inspection, testing, and evaluation based on the organization's quality management guidelines.
• Assures compliance of organization's products and processes.
• Records all required activity for reporting of product quality data.
• Assures that products leaving the development organization are effective and free from defects or operational problems or errors.
• Verifies the accuracy or performance of the product and troubleshoots the correction of any problems or issues.
• Tests the product, using it both as recommended and not as intended (negative testing).
• Thinks of how consumers may use the product incorrectly to reduce errors.
• Possesses creativity and understanding of the product and the goals of the company.
• Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry.
• Assumes responsibility for testing the item under various working conditions or for verifying the information that the item provides.
• Implements automated tests for regression and validation of production.

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. 

We moved into a new space last year, take a look at the new office:
https://www.youtube.com/watch?v=zkKls3KrXvk

Position Summary:

The role of a DevOps Engineer (DevOps) is to ensure that developed products are quickly and successfully deployed for customer use. This involves understanding the platform requirements of the software including environmental (memory, disk, CPU, cache…), required 3rd party packages (OS versions, DB release, web servers…), internal dependencies (other software products and embedded packages), configuration requirements (ports, locations, settings…) and security requirements (firewall settings, certificates…).

DevOps bridges the information from Development to Cloud Operations (CloudOps) to make sure all parties are aligned for smooth deployment and successful operation of the products. DevOps is responsible for using various tools (Chef, Terraform, Ansible, Puppet, scripts…) to automate the process of deploying the product with minimal manual intervention and maximum reusability, reducing customer impact and downtime as much as practical. DevOps will produce and maintain documentation needed by CloudOps to obtain hardware, configure the environment (network, OS, DB…) and set up monitoring for problem alerting. DevOps will work closely with CloudOps on scheduling activities, managing systems and addressing concerns.

DevOps will assist L2 Support when needed to diagnose and correct any environmental issue impacting our customers. DevOps is responsible for coordinating with Quality Assurance (QA) and Development on how to properly validate that the system is fully operational, including running of automated ‘smoke’ tests, confirming monitoring is in place and any other confirmation that the system is ready for use and configured according to the requirements.

Required Skills/Experience:

• Experience in software development methodologies.
• Possess a desire to learn and understand the ‘big picture’ with attention to detail.
• Strong passion to ensure our customers have a rock-solid reliable platform to meet their needs.
• Ready to jump into new technologies and determine optimal configurations for their use.
• Broad understanding of networking, security, and application-status monitoring.
• Comfortable engaging anyone needed, internally or externally, to get the information you need.
• Working knowledge of databases, SQL (Structured Query Language), virtualization and server management.
• Possess a problem-solving attitude and are willing to think ‘outside the box’ to find the best solution.
• You are willing to take a stand on the right way to complete a task but accept management override.
• You can work independently and as part of a team.
• Appreciate structure and consistency, ensuring each step is planned, controlled and documented.
• You love the feeling of getting a deployment out and ready for use

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. You can see our new Holland office and find out more about our culture here: https://www.youtube.com/watch?v=zkKls3KrXvk&t

This role can be on site in our West Michigan office or remote for candidates in other locations.

Position Summary:

If you are experienced Product Manager and/or expert in parcel management software with a passion for supply chain technology and want to work with an incredibly talented team, you might be a fit for the BluJay Solutions Global Product Manager position. Be part of a growth organization where you will lead, design and introduce new versions of our Parcel Management System (previously known as Flagship).

As Global Product Manager for Parcel, you will take the lead to define and deliver new functionality to ensure our customers are receiving maximum value from our software. You will work closely with global customers, sales and operations team members to understand and prioritize enhancements that supports the global growth of our organization. 

 The right candidate will have strong understanding of supply chain technologies and experience working with multi-carrier parcel management systems. The role requires a blend of skills, from the strategic to the hands-on tactical. It is important that the individual has technical depth and breadth to work closely with the Product, Commercial and Professional Services teams that focus on innovative technology enhancements. 

 Candidate will demonstrate a track record of taking ownership and driving results in growth organizations. Candidate with experience in developing systematic approaches for global growth, a deep understanding of supply chain and cloud solutions. Lastly, a passion for creating value through technology enabled cloud technologies.

Required Skills/Experience: 

• Minimum of 3 years’ experience as a product manager for supply chain software or 5 years’ experience with multi-carrier parcel management systems. 
• Demonstrated success defining and launching products
• 5+ years of experience in a job within the Supply Chain market
• Strong understanding of multi-carrier parcel management systems and workflows.
• Excellent written and verbal communication skills as well as strong presentation skills
• Bachelor’s Degree in Computer Science/Engineering or equivalent related work experience
• Solid technical background with the understanding and/or hands-on experience with software development processes
• Strong interpersonal skills with the proven ability to work well with all levels of personnel both within and outside of the global organization.
• Ability to work independently as well as part of a team
• Self-motivated with the ability to work with minimal supervision as part of a global team
• Strong problem-solving skills
• Proven ability to influence cross-functional teams without formal authority
• Requires global travel to customer and non-customer sites (20% of the time)
• Proficient in Word, PowerPoint and Excel, CRM and Permission based marketing technologies

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. You can see our new Holland office and find out more about our culture here: https://www.youtube.com/watch?v=zkKls3KrXvk&t

Position Summary:

The Director Global Sales Operations (DSO) manages support functions essential to sales force productivity. These include sales analytics, planning, reporting, quota setting and management, sales process optimization, sales job design, sales training, sales program implementation, sales compensation design and administration, and recruiting and selection of sales force talent in conjunction with Sales Management.

The DSO is responsible for the overall productivity and effectiveness of the assigned global sales organization to ensure global consistency and scalability. Reporting to the Chief Marketing Officer, the DSO also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported and makes recommendations on new systems, processes or tools to drive productivity.

Required Skills / Experience:

• Four-year college degree from an accredited institution.
• Minimum of five years sales or sales management experience, ideally in a similar role.
• Proven experience working with finance, customer service and other cross functional departments.
• Highly organized with an obsessive attention to details
• Intermediate level Excel skills
• Excellent writer with strong overall communication skills
• Enjoys the pace and excitement of working with a sales force within a high-growth business
• Exceptional at structuring, interpreting, and presenting analysis
• Strong problem solving and collaboration skills
• Experience with InsightSquared

Essential Functions / Responsibilities:

• Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. As needed, coordinates planning activities with other functions and stakeholders within the firm.
• Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
• Works to ensure all sales organization objectives are assigned in a timely fashion.
• Will work with Sales Directors, Client Service Managers, Account Development Consultants and any other sales related roles.
• Identify revenue opportunities in the backlog
• Helping make Sales successful and performance predictable
• Provide robust governance around bookings
• Helps drive our order to cash processes to make the organization more productive.
• Proactively identifies opportunities for sales process improvement. Works closely with sales management and marketing to ensure lead to sales hand off process and inspect sales process quality and prioritize opportunities for improvement. Assists sales management in understanding process bottlenecks and inconsistencies. Facilitates an organization of continuous process improvement.
• Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports or assists in the development of new reporting tools as needed.
• Implements enabling technologies, including CRM, to field sales teams. Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data. Works closely with company management to optimize the effectiveness of the firm’s technology investments
• Coordinates onboarding and ongoing training delivery to sales, sales management, and sales support personnel in the sales organization supported.
• Provide input to senior leadership in the development and administration of sales incentive compensation programs.
• Working with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
• Key liaison between sales and all departments in the organization to ensure sales is running in the most efficient manner.
• Directs and supports the consistent implementation of company initiatives.
• Builds peer support and strong internal-company relationships with other key management personnel.

BluJay Solutions is looking to add an Integration Developer to our growing team. We embrace a creative work environment combined with comfy furniture, cool tech, and great people. Our philosophy for hiring is to match your skills and interests with the work we have going on. This position requires a “particular set of skills” that blends side by side design with customers and heads down programming to deliver a solution. Whether it is system interface, business logic middleware or data flow design and development, we’ll have a spot for you on our dynamic integration team.

We moved into a new space last year, take a look at the new office: https://www.youtube.com/watch?v=zkKls3KrXvk

Our primary application, the TMS, is used to plan, execute, track, and settle billions of dollars of transportation movements every year.  Our integration developers work directly with our customers and implementation teams to design and develop data integration interfaces that move data between our customer’s systems and our TMS product.  Itching to get away from the office every once in a while?  This position involves some minor travel (2 – 4 days a month).  People that succeed in this role come from many backgrounds, including level 2 or level 3 support, implementation engineer or core software development with a client-facing aspect.

Required Skills:

• Understanding of object-oriented programming
• Must be comfortable meeting with our customers face to face or on the phone
• Curiosity in solving problems and designing unique solutions
• Good communication within a team and independently driven
• Creative mind to explore out of the box solutions

Preferred Skills:

• Experience integrating systems, parsing data from files to code and vice versa
• Familiarity with EDI, XML, web services, or other data interchange standards
• We are a Java shop, so knowledge of Java is helpful, but we have hired many developers where the majority of their experience was with different languages (C#, C++ and others)

The Support Analyst is a member of BluJay’s Support Services Team, responsible for working with BluJay customers and resellers to manage and resolve incidents relating to our products and integration tools. 

Primary activities include issue diagnosis, troubleshooting, and Level 1 & 1.5/2 incident management.  The analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. 

Level 1 & 1.5/2 incident management main categories: -

• System configurations
• User management
• Operational process issues
• Application functionality/Presentation Skills
• API - Interface issues from/to integrated various applications
• Maintain Known Error Database (KEDB) and Support related SOPs (Standard Operating Procedures – ITIL)
• Master data updates incl. exchange rates (monthly) or uploads.
• Good Knowledge on SQL queries and reports
• Application configuration
• Business Rules - e.g. making certain fields mandatory prior to processing
• Application Interface rules - both From and To
• Configure system codes - e.g. Milestone codes, container codes
• DDSM (Data Driven Service Management) - e.g. invoice printing, pre-alert
• Query Builder to fetch / configure in the application

Required Skills

• Demonstrated successful customer service experience with the ability to manage moderate to complex customer issues with calm, comfort, and ease
• Strong troubleshooting and support skills, including the ability to creatively utilize all available resources to satisfy customer
• Ability to take ownership of moderate issues/assignments and follow through to completion
• Demonstrates aptitude to prioritize and handle multiple issues simultaneously
• Effective oral and written very good communication skills
• Strong attention to detail and accuracy
• Ability to work independently in a fast paced technical environment
• Ability to function and contribute in team environment
• Effective time management and project management skills
• Must be willing to work flexible hours
• Familiarity with SCM software, the transportation industry, or custom brokerage, Finance / Freight Accounting System and Visibility application is a plus
• Minimum of 3 years’ experience working in a technical support environment and/or
• Associate degree or completion of technical college, with computer science focus
• Students for intern program or working towards their degree
• Good Knowledge on SQL, PL/SQL. SQL Certification
• Application Integration Knowledge – Integration API, EDI, XML, JMS, JAXB, Webservice
• Knowledge on FTP/SFTP
• Good Knowledge on databases and database management systems (SQL, MySQL, Oracle)
• IT Knowledge - Deployment, Migration, Patch Installation/upgrade, Backups
• ITIL / SOPs – Incident Management, Change Management, Risk Analysis, Risk Mitigation Handling Strategy and Release Management.

Business Analyst Customs Compliance & Certification Expert  is a member of the Product Management Team who will acquire and utilize deep product and Customs expertise.

CCEs are responsible for validating that the developed technology products solve real-world problems, in line with the technical, functional, and compliance requirements as described by the BPOs.

They are responsible for end-to-end testing after QA, following the test scenarios prepared by the BPOs.

They are working in close collaboration with the BPOs in order to perform the test scenario in a coherent and though through manner, and then coordinates the creation, correction, deployment, and validation of any fixes found during compliance and certification testing.

They are responsible for working with:

-              The BPO responsible for the country

-              Software Engineers, and Quality Analysts, for proper hand over and follow up of any bugs and issues

-              The certification manager for progress reporting

-              The Professional Services team for hand over as a final closing step

Essential Functions and Responsibilities:

The functions and responsibilities will be acquired through the appropriate amount of time and training, including by not limited to shadowing and supporting current senior BPO.

• Educate himself Customs and Existing customs process in CM
• Execute the certification testing scenarios
• Collaborate with the BPO who has ownership of the compliance and certification testing
• Review and qualify mapping issues
• Review and qualify coding issue
• Create and follow-up Jira for bugs
• Coordinate with TPO and dev for bug correction
• Report test progress to the certification manager
• Hand off to PSG for compliance and certification testing closure

 Required Skills/Experience:

• Resilience and motivation to reach out to and work with the various stakeholders, inside and outside the company
• Minimum of 3 years’ experience as Business Analyst or related field
• Minimum of 5 years’ experience leading and delivering projects on-time and on-budget
• Demonstrated success defining and launching products
• Excellent written and verbal communication skills
• Solid technical background with the understanding and/or hands-on experience in software development and web technologies
• Strong interpersonal skills with the proven ability to work well with all levels of personnel both within and outside of the global organization.
• Ability to work independently as well as part of a team
• Self-motivated with the ability to work with minimal supervision as part of a global team
• Strong problem-solving skills

Job Description
The Senior AWS Cloud Engineer is responsible for leading the creation and implementation of a technology framework and providing technical leadership in support of systems and services that run on cloud platforms.

Responsibilities:

• Drive scope definition, requirements analysis, functional and technical design, performance and capacity planning
• Assist teams in building the test and production infrastructure needed to deploy resilient, redundant, secure applications
• Assist in the install, configure, administration and maintenance of high availability elastic solutions that implement industry best practices using AWS
• Provide technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of workaround solution or escalation to service
• Troubleshoot highly complex problems for which the analysis and resolution require extensive knowledge of many diverse system components
• Write tools to automate build, deployment and common infrastructure tasks

Knowledge, Skills, and Abilities:
 

• Deep understanding of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability)
• Experience deploying Amazon Web Services (AWS) and a deep understanding of existing AWS technologies including experience covering cloud security, network, cloud integration, active directory, SSO, compute, storage, database, monitoring, cloud tools, and other AWS services
• Experience in the design and deployment of large heterogeneous distributed systems and environments
• Experience with SaaS and PaaS platforms
• Demonstrated knowledge (Git, Jenkins, Chef, Puppet, Terraform and CloudFormation)
• Experience in designing HA, DR, Backup and retention architectures on cloud platforms
• Ability to work effectively in a team environment

• Good knowledge of security trends and best practices.
• Excellent oral and written communication skills, with the ability to communicate complex

technical issues to non-technical users.

• Demonstrated experience with Agile development methodologies is preferred.

Qualifications

• Bachelors in Computer Science (or similar) or equivalent experience
• AWS SysOps Administrator – Associate (essential)
• AWS Solutions Architect – Associate (preferred)
• Ability to leverage existing technologies to create simple, highly automated solutions with low maintenance overhead
• Minimum 5 years infrastructure experience
• Minimum 5 years of experience working in a continuous delivery environment managing all aspects of high availability services, including scaling, profiling, debugging, and stress testing
• Minimum 3years cloud computing experience with AWS and Docker
• Experience of Git or other distributed version control systems
• Good knowledge of Linux / RedHat / SQL
• Strong sense of accountability towards the stability of our system
• Extreme attention to detail and follow-through
• Team player who values humility, honesty, and transparency

• Experience with Remote Teams
• Excellent oral and written communication skills, with the ability to communicate complex technical issues to non-technical users.

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners.

Job functions and responsibilities: 

• Map specific EDI (XML/EDIFACT/ANSI etc) documents using provided country specifications by BPO/TPO.
• Map specific EDI (XML/EDIFACT/ANSI etc) documents using provided customer specifications.
• Troubleshoot EDI document processing errors and work with TPO/QA directly to resolve in a timely matter.
• Support internal resources to resolve issues, answer questions, and retransmit EDI documents when necessary.
• Good in Analytical and problem solving.
• Document, test and deploy new changes
• Work with Internal/external stakeholders to ensure acceptance testing is thorough and complete.
• Excellent communication, writing and interpersonal skills.
• Should be able to quickly learn and adopt new technologies
• Must be well organized with strong attention to detail.
• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.
• Work collaboratively within a team of other engineers.
• Should have basic knowledge in Core Java and XML.
• Worked with Altova’s MapForce (preferable, but not must).

Position Summary:
BluJay Solutions Software Developers design and develop innovative web-based applications for the supply chain industry that rock.
All our software products are hosted in a single-instance, multi-tenant model and are accessed by thousands of users across dozens of countries. Our primary applications; the TMS® and Customs Management® are used to plan, execute, track, and settle billions of dollars of transportation movements every year.

We are a Scrum shop that works closely with our end users and subject matter experts to make sure that the software we build solves real-world problems and isn’t painful to use.

We utilize several technologies including some of the usual suspects for storage and application programming (i.e. Oracle and Java, respectively) and several web technology tools and libraries (e.g. JSPs, Struts, Flex, jQuery) on the front end of our applications. This means our developers learn and apply skills in everything from interface development to complex back end business logic.
Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the environment, tools and knowledge to succeed. We embrace a relaxed work environment combined with comfy furniture, cool tech, and great people.
You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed

Essential Functions / Responsibilities:
• Coding and unit testing for enhancement of projects.

• Develop the code for the requirements assigned referring the product requirement documents

• Fixing the issues (Internal or External) with in the defined SLA

• Unit testing • Preparing and updating the necessary technical documents before, during and after coding

• Reports Development using Reporting tools (Like Jasper)

• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.

• Work collaboratively within a team of other engineers

• Should have excellent attention to high quality

• Good written and oral communication Skills

• Good programming and debugging skills.

• Good experience in Java, Java EE

• Spring and Hibernate (or any ORM) • Good SQL knowledge • Knowledge of repository tools such as GitHub & SVN.
Required Skills / Experience: 6-8 years

Skill set required (Mandatory)
• Core Java, J2EE, JPA or Hibernate, Spring, JSP, JDBC, SQL, Oracle, Jasper Reports, Web Services (SOAP & REST), Apache Camel, XML processing, any app server.

Desired Skills:
• Drools, Vaadin, Spring, Hibernate.

Position Qualification Summary

BluJay Solutions Network & Systems Administrators are responsible for the care and feeding of web-based applications for the supply chain industry that don’t go down.

All of the software products we offer are hosted in a single-instance, multi-tenant model accessed by thousands of users across dozens of countries, and our primary application is used to plan, execute, track, and settle billions of dollars of transportation movements every year.

We utilize a number of technologies including some of the usual suspects like F5, Cisco, UCS, VMWare, Linux, Netapp, Nimble, and Oracle to support these applications. We are also diligently transitioning from a traditional co-location model to fully hosted IaaS and PaaS service based architecture utilizing Amazon Web Services. We tie it all together with Cisco Firewalls, Switches, and Routers, Meraki wireless equipment, and F5 application delivery controllers. We utilize a number of open source and commercial applications like JBoss, Hornet MQ, Websphere MQ, Axway, Webfocus, Chef, ElasticSearch, and Zenoss within our application stack. This means our Administrators learn and apply skills in everything from application, network, and server administration to DevOps scripting and process automation. We do it all in an effort to provide our customers with rock solid system availability and performance.

The networks that the infrastructure team supports are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.  Foosball, air hockey, and/or ping pong skills are an added bonus.

Key Accountabilities

• Install, monitor, tune, and upgrade the software and hardware infrastructure used to support development, test, and production systems without downtime.
• Support the entire application life-cycle, including development, testing, patches, and tri-annual releases.
• Lead multiple assignments/projects simultaneously.
• Properly set priority and order for work.

• Ask for help and provide it to others.
• Maintain personal accountability for getting things done on time and with quality results.

• Develop solid relationships with support teams, QA, and development to improve network stability and availability.
• Proactive in searching for continuous improvement opportunities.

• Learn and apply new technologies and business concepts.

• Participates in establishing, documenting, maintaining, and following information technology standards.
• Participates in 24x7 on-call rotation to support immediate response to critical system issues. 

Qualifications

• BS or BA in Information Systems, Computer Science, or related field

Cisco Routing & Switching certification (CCNP or higher)

5-7 years Designing and Architecting Global networks

• Strong network troubleshooting skillset

• ASA, Palo Alto Firewall & Panorama knowledge
• Familiar with device configuration and maintenance
  • Cisco Nexus and Catalyst switching.
  • Cisco ISR, ASR routers

• Global network administration experience
• Demonstrable network design experience
• Proven experience with routing protocols, OSPF, EIGRP, BGP
• Experience with WAN, SSL-VPN, IPSEC, MIS, DMVPN, MPLS

• Network tool administration
• IP Address administration
• Network documentation and diagramming
• Network monitoring and alerting tools – Zenoss, OpsGenie, AKIPS
• Mentor junior members
• Experience with configuration management systems and concepts (Puppet, Chef, Slack, etc)
• Shell scripting or other scripting or programming language (python, perl, ruby, php, c, Java, TCL, …)

• Occasional travel as required

Position Qualification Summary

BluJay Solutions Network & Systems Administrators are responsible for the care and feeding of web-based applications for the supply chain industry that don’t go down.

We utilize a number of technologies including some of the usual suspects like F5, Cisco, UCS, VMWare, Linux, Netapp, Nimble, and Oracle to support these applications. We are also diligently transitioning from a traditional co-location model to fully hosted IaaS and PaaS service based architecture utilizing Amazon Web Services. We tie it all together with Cisco Firewalls, Switches, and Routers, Meraki wireless equipment, and F5 application delivery controllers. We utilize a number of open source and commercial applications like JBoss, Hornet MQ, IBM Websphere Application Server, IBM Websphere MQ, IBM Cognos, Axway, Webfocus, Chef, ElasticSearch, and Zenoss within our application stack. This means our Administrators learn and apply skills in everything from application, network, and server administration to DevOps scripting and process automation. We do it all in an effort to provide our customers with rock solid system availability and performance.

 The systems that the Global Cloud and Infrastructure Operations team support are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. Although we embrace a relaxed work environment combined with comfy furniture, cool tech, and great people, we are most concerned with your career and your ability to grow and advance yourself

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.  Foosball, air hockey, and/or ping pong skills are an added bonus.

 Key Accountabilities

• Install, monitor, tune, and upgrade the software and hardware infrastructure used to support development, test, and production systems without downtime
• Support the entire application life-cycle, including development, testing, patches, and tri-annual releases
• Lead assignments/projects simultaneously
• Properly set priorities and order for work

• Ask for help and provide it to others
• Maintain personal accountability for getting things done on time and with quality results

• Develop solid relationships with global support teams, QA, and development to improve system stability and availability
• Maintains awareness of current technologies and technological trends; assimilates new technology into the company work environment; advances technical and business proficiency through a formal education process and work assignments
• Participates in establishing, documenting, maintaining, and following information technology standards
• Provides 24x7 on-call rotation to support immediate response to critical system issues

Qualifications

• BS or BA in Information Systems, Computer Science, or related field
• Windows Server Administrator including Active Directory, Group Policy, SCCM, Power Shell, and Exchange is plus
• Strong problem solving skills

• 5-7 years Designing and Architecting enterprise system landscapes
• RedHat/CentOS Linux Administration; has deployed and maintained RedHat-based Linux systems in a production environment

• Experience with cloud platforms, particularly AWS, and Dev/Test/Prod landscapes
• Operational knowledge of server maintenance and builds

• VMWare administration
• Share SAN (Nimble and IBM)
• Mentor junior members
• Linux application administration
• Experience with configuration management systems and concepts (Puppet, Chef, Slack, etc.)
• Shell scripting or other scripting or programming language (Python, Perl, Ruby, PHP, c, Java, TCL, …)
• Experience supporting Java-based applications, including JVM tuning, in a production environment

• Zenoss, OpsGenie, Zabbix,or other enterprise monitoring system
• 20% travel required

It’s downright impressive how much of an impact a group of developers in can have on the software used to manage transportation and logistics around the world …

BluJay Solutions Software Developers design and develop innovative web-based applications for the supply chain industry that rock.

 Our software products are deployed on premise or hosted in a single-instance, multi-tenant model and are used by customers across the globe. Our Parcel application is used to process millions of package movements every year. It’s kind of a big deal.

 We are a Scrum shop that works closely with our end users and subject matter experts to make sure that the software we build solves real-world problems and isn’t painful to use.

 We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. MySQL/Oracle/SQLServer, and C++, Java) and a number of web technology tools and libraries (e.g. PHP, Ajax, JSON) on the front end of our applications. This means our developers learn and apply skills in everything from interface development to complex back end business logic.

 Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the environment, tools and knowledge to succeed. We embrace a relaxed work environment combined with comfy furniture, cool tech, and great people.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.

Essential Functions / Responsibilities:

• Total around 5+ years’ experience in C++ based products/projects (preferably with windows and Visual studio)
• Minimum 3 years of experience in designing and architecture
• Minimum 2 year of experience in leading a team of C++ developers(6-8)
• Preparing detailed design documents and design approaches using the various tools
• Translating the business requirements to technical specifications that can be used by the teams to develop.
• Define implementation approaches, algorithms and code structure to meet the requirements
• Lead the analysis, design, and implementation planning of the technical/business solution
• Work collaboratively within a team of other engineers and have strong influencing and leadership skills
• Lead and Mentor employees on architecture, design and coding
• Should have excellent attention to high quality
• Provide estimates for the requirements
• Review and commit the code
• Provide builds to various environments
• Preparing and maintaining the necessary technical documents
• Good understanding of agile product development methodology

Required Skills / Experience:

          5+ years

Skill set required (Mandatory)

C++, STL, MySQL. Oracle, MSSQL, Complex SQL queries, Multithreading, Socket Programming, Debugging skills

Desired Skills :

Windows, PHP, Java Script, HTML, Jasper Reports, Boost library.

The Business Product Owner (BPO) for the HYD Customs Competence Center is a member of the Product Management Team who will acquire and utilize deep product and Customs expertise.  BPOs are responsible for facilitating the creation of valued, usable technology products that solve real-world problems by actively participating as an investigator and decision-maker within Product Management.

They are responsible for end-to-end analysis of the specific requirements of various Customs authorities, and creation and hand off of the required deliverables to the development team.

They are the owner of the certification / compliance testing once the development is finished, validating that the product is answering the functional and compliance requirements. As such, they are developing the test scenarios, before working in close collaboration with the compliance and certification experts (who will execute the test scenario), addressing and coordinating the bugs and changes with the development team.

They are responsible for working with:

• the Technical Product Owner (TPO) to maximize the time developers spend enhancing our technology suite and ensuring that the work delivers the highest possible value to our customers’ organizations
• The compliance and certification experts
• The country authorities and local partners
• The certification manager for progress reporting

This role requires the Business Product Owner to work closely with internal and external stakeholders, TPOs, Software Engineers, and Quality Analysts to enhance our products in a way that solves real business problems.  Business Product Owners also work cross-functionally to ensure successful communication, adoption, and use of the developed technology.

The goal of the Business Product Owner is to become a subject matter expert for roadmap items by driving them through requirements gathering, feature breakdown, development and launch and assuring they meet both market needs and company goals.

 Essential Functions and Responsibilities:

The functions and responsibilities will be acquired through the appropriate amount of time and training, including by not limited to shadowing and supporting current senior BPO.

• Responsible for taking road map items and working with TPO to turn them into actionable user stories that reflect the way the product solves a business problem
• Search contact details and get access to customs authorities individual or contact
• Conduct High level review of customs and customs procedures, including high level dev. estimates
• End to end analysis of a country Customs requirements
• Analyze of functional specifications from Customs
• Analyze of technical specifications from Customs
• Facilitate the analysis of technical specs for connectivity to Customs systems
• Create test scenarios for Certifications / Compliance testing
• Own the Certifications / Compliance testing process, manage and facilitate the work of Compliance & Certification experts
• Report test progress to certification manager
• Monitor Compliance changes for countries under his responsibility, for technical and functional changes
• Perform Sanity check on other BPO deliverables as part of their learning curve
• Articulates feature capabilities and business scenarios to all levels of internal and external audiences.

 Required Skills/Experience:

• Resilience and motivation to reach out to and work with the various stakeholders, inside and outside the company
• Minimum of 3 years’ experience as Business Analyst or related field
• Minimum of 5 years’ experience leading and delivering projects on-time and on-budget
• Demonstrated success defining and launching products
• 5+ years of experience within the Supply Chain industry, esp in Compliance / Customs domain
• Excellent written and verbal communication skills
• Solid technical background with the understanding and/or hands-on experience in software development and web technologies
• Strong interpersonal skills with the proven ability to work well with all levels of personnel both within and outside of the global organization.
• Ability to work independently as well as part of a team
• Self-motivated with the ability to work with minimal supervision as part of a global team
• Strong problem-solving skills
• Proven ability to turn customer requests into clear business requirements

Demonstrated skill in managing internal and external customer expectations

BluJay Solutions Software Developers design and develop innovative web-based applications for the supply chain industry that rock.

Our software products are deployed on premise or hosted in a single-instance, multi-tenant model and are used by customers across the globe. Our Parcel application is used to process millions of package movements every year. It’s kind of a big deal.

We are a Scrum shop that works closely with our end users and subject matter experts to make sure that the software we build solves real-world problems and isn’t painful to use.

We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. MySQL/Oracle/SQLServer, and C++, Java) and a number of web technology tools and libraries (e.g. PHP, Ajax, JSON) on the front end of our applications. This means our developers learn and apply skills in everything from interface development to complex back end business logic.

Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the environment, tools and knowledge to succeed. We embrace a relaxed work environment combined with comfy furniture, cool tech, and great people.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.

Job Description:

• Good understanding on design patterns, design principles, coding practices in
• Very good experience in OOPS, Core Java
• Very good experience in JEE (JSP, JSTL, SERVLETS), Java Script, Jquery,
• Very good experience in some of the frameworks like Spring, Hibernate, Struts, JSF
• Very good experience in defining/creating SOAP & RESTful web services. JAX-WS, JAX-RS
• Experience in product
• Good knowledge of XML, X/D/HTML, JavaScript and related WEB 2.0
• Knowledge on SQL and PLSQL
• Knowledge of repository tools such as GitHub, Subversion & CVS.
• Experience in working with servers like Web Logic, JBoss

 Desirable Skill Set Required (Add-on):

• EJB, JSON, DWR, Vaadin, GWT
• Strong knowledge on PLSQL
• Knowledge of environments such as UNIX, Linux
• Test Automation exposure with relevant tools
• Writing & optimizing queries and stored procedures
• Experience in developing Mobile OS & API’s (IOS, Android) is a plus.
• Profiling, JMeter expertise, Various Unit/Integration testing frameworks (JUnit, Cactus, Enterprise Unit)
• Exposure or experience with SaaS and multi-tenant product design will be
• Self-Motivated, Dynamic and Good Team Player
• Experience in product based company
• Experience in domain of Supply chain execution
• Worked in Agile-Scrum process

Position Qualification Summary

BluJay Solutions Senior Technical Operations Team Leads are responsible for all aspects of our global SaaS infrastructure.

All of the software products we offer are hosted in a single-instance, multi-tenant model accessed by thousands of users across dozens of countries, and our primary application is used to plan, execute, track, and settle billions of dollars of transportation movements every year.

This position will collaborate with senior leadership, enterprise architects, and subject matter experts to design, implement, and support the systems and service that enable our customers’ success. Whilst running traditional system administration, network, and storage teams is part of the job, you will also need to embrace and drive automation into every aspect of our infrastructure. At the heart of our success is a secure, scalable, performant, fault tolerant, and efficient infrastructure that powers millions of business processes at scale.

The systems that the Global Cloud and Infrastructure Operations team support are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.  Foosball, air hockey, and/or ping pong skills are an added bonus.

Key Accountabilities

• Provide demand and portfolio assignment across global co-location and public cloud environments
• Manage and lead 24/7 operations team to support our cloud applications and services

• Support the entire application life-cycle, including development, testing, patches, and tri-annual releases.
• Lead multiple assignments/projects simultaneously.
• Properly set priority and order for work.

• Responsible for career development, performance and pay discussions of team members
• Responsible for executing on functional and business goals for the team
• Maintain personal accountability for getting things done on time and with quality results.

• Develop solid relationships with support teams, QA, and development to improve system stability and availability.
• Proactive in searching for continuous improvement opportunities.

• Learn and apply new technologies and business concepts.

• Participates in establishing, documenting, maintaining, and following information technology standards.
• Participates in 24x7 on-call rotation to support immediate response to critical system issues.

Qualifications

• BS or BA in Information Systems, Computer Science, or related field
• Strong problem solving skills
• Strong background with AWS, Linux, and Configuration tools

• 5-7 years leading SaaS teams
• Demonstrated success in delivering high availability customer facing services 
• Demonstrated success in developing and leading Technical Operations teams 
• Demonstrated success in sustaining exceptional service uptime and reliability
• Expert knowledge of system provisioning and management practices
• Expert knowledge of infrastructure automation and management practices
• Excellent verbal and written communications skills
• Mentor team members

• Some International travel required

JOB DESCRIPTION

Job title:              Dutch Speaking Credit Controller             

Reporting To:     Finance Manager

Location:             Manchester, UK

Role Summary:

The Credit Controller will be responsible for monitoring and maintaining credit accounts primarily for our Netherlands entity, ensuring the prompt collection of receivables to meet divisional and group targets, by the appropriate means. To this end Dutch language skills are essential.

This role requires building and maintaining strong relationships with internal as well as external customers to ensure issues are resolved and information is provided in a timely and professional manner.

The role also encompasses maintaining our systems with the correct information and highlighting credit risks.

The intention is for this role to grow to encompass Germany AR in the future, when the entity moves onto Great Plains 16.

Additionally, as required, ad hoc duties within the finance team.

Responsibilities:

• Taking a proactive role in the collection of receivables to division and group targets
• Monitoring status and pursuing the collection of invoices as per company collection procedures
• Resolving customer disputes and preserving customer relationships by liaising with internal departments to resolve customer issues and communicating to the customer
• Administration of cancellations of customer products following agreed procedure
• Raising of appropriate credit notes
• Accurate recording of communication with debtors on accounting system
• Accurate recording of account actions on accounting system
• Liaising with the shared service centre to Identify and post receipts onto sales ledger on a daily basis
• Ensuring that all records are kept to agreed departmental, legal and audit requirements
• Preparation of statements, client status reports and all relevant information as required
• Administrative duties of the department as required

 Personal Performance Measures: 

• Reduction of the current outstanding AR over 90+days and maintaining aged debt to agreed targets
• Monthly collection targets as defined by CFO
• Timely and accurate production of collection forecasts for inclusion into the cash forecast
• Building excellent customer relationships with BluJay customers

Required Skills:

• Fluent in Dutch and preferably German
• MS Dynamics- Great Plains
• Relevant AR experience
• CICM qualification desirable (not essential)
• Strong analytical skills and attention to detail
• Good business acumen for problem solving
• Confidence to deal with a range of stakeholders
• Excellent time management skills and ability to prioritise workload

Position Title: Account Development Consultant

Department:   Sales / Marketing

Reports to:     Team Lead, Account Development

Position Summary:  

BluJay Solutions is looking for its next account development super star to join the EMEA corporate sales team. This position requires someone who is high energy, self-motivated, and results driven.

With an ecosystem of supply chain software, services, and the first Global Trade Network, BluJay Solutions enables customers to unlock the power of over 40,000 universally connected partners to transform their supply chain economics, increase velocity, and optimize their future in the global economy.

The Account Development Specialist is an inside sales position that performs prospecting, qualification, and sales nurturing functions. This role requires someone with professional communication, research, and interviewing skills, as well as marketing and sales savvy. The Account Development Specialist calls companies across UK and Europe to discuss EDI and drop shipping software needs and initiatives, introduces BluJay’s technology-based solutions, and educates the customer on EDI and drop shipping best practices. These “sales-ready leads” are then passed to Sales Directors for further development.

As an Account Development professional, you will be responsible for providing detailed reports on the number of contacts and qualified leads established daily and ensure account development goals are met weekly.  You will leverage the marketing team and other internal resources to qualify prospects for the Sales Directors as well as research potential customers to qualify the likelihood and magnitude of partnership, gain insight into the customers’ needs, and develop a value proposition that encourages the adaption of BluJay Solutions’ programs.

Responsibilities:

• Develop new sales opportunity via telephone, email, social media, etc. to introduce the BluJay Global Trade Network and value proposition to prospects
• Identify opportunities to upsell and cross sell into existing customer base
• Qualification of regional inquiries from the marketing team with a responsibility to generate sales-ready leads for the sales team
• Work closely with the internal and external partners (Sales Directors) to identify and qualify appropriate leads
• Manage data for all prospects, customers, contacts, and campaigns in Salesforce, ensuring all communication is documented, information is accurate, and documents are saved
• Prepare and analyse sales pipeline reports and dashboards as required

Essential Skills/Experience:

• Excellent communication skills (Listening & Verbal & Written)
• Achievement driven (Performance focused)
• Strong organisational skills (daily and weekly planning)
• Strong computer skills (Microsoft Outlook & MS Windows)
• Ability to be assertive and persuasive without being aggressive
• Able to work independently and reliable
• Have objection handling skills
• Strong interpersonal skills (ability to purposely capitalise upon relationships)
• Proven track record of achieving measurable monthly lead development/sales goals

Desirable Skills/Experience:

• Knowledge / experience with EDI and DropShip products preferred
• Supply chain or retail industry experience/education preferred
• College Degree
• Familiarity of a Sales CRM, (preferably SalesForce)
• Familiarity of databases, (preferably ZoomInfo, LinkedIn, and Data.com)
• 1 to 2 year’s experience working with marketing databases, and prospect lists.
• Ability to navigate corporate structures to identify decision makers and determine buying process
• Excellent phone marketing or sales experience preferred
• Experience giving presentation highly preferred

Personal Skills:

• A flexible, motivated self-starter, with the ability to work successfully both independently and closely with other team members
• Must be highly organised and detail-orientated
• Excellent verbal and communication skills
• Must be able to work efficiently and effectively in a deadline and results driven environment

BluJay Solutions is looking to add an experienced Logistics Software Sales Director to our team. This is a full time remote position.

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. 

The Director, Sales (DS), will be responsible for achieving a personal and team annual bookings quota consisting of booked revenue for software license, software maintenance and SaaS sales through positioning and selling the BluJay Solutions portfolio of products within their assignment.  An assignment may consist of the following (amongst other things): a pre-defined list of target accounts for the DS and the team, named install base accounts, a geographic territory, or any combination thereof. Assignments will be made in alignment with the Company’s goals, and focus predominantly (if not exclusively) on the management of installed-base customers. The DS will, as required, perform and mentor others to perform tasks related to sales, marketing and partnership activities to build sufficient pipeline coverage. 

Required Skills/Experience: 

• Minimum of 7 years of sales and at least 3 years of sales leadership experience in a complex application software sales environment, successfully selling at all tier levels and at all levels within organizations
• Experience of selling supply chain logistics solutions
• Self-motivated; high energy and demonstrated leadership in a matrixed environment
• Ability to work under minimal supervision with latitude for independent judgment
• Understands how to differentiate, and to coach others differentiate between what a customer “wants” and “needs”, ability to separate strategic and tactical requirements, and influencing the outcome of a sales process accordingly
• Experience of working with CRM systems; experience with SalesForce.com is a plus
• Ability to work with partner organizations to collaboratively secure business
• Excellent English written, verbal communication and presentation skills
• Understands revenue recognition guidelines for software sales
• Bachelors’ Degree preferred