BluJay Solutions is looking to add a Senior Staff Accountant to our team. The Senior Accountant - Revenue is an integral part of the accounting team and is responsible for monthly billing, revenue recognition, accounts receivable, and complex balance sheet account reconciliation.  Must be able to thrive in a dynamic and fast-paced environment.

Requirements:

• 4-5 years of experience in accounting.  Experience with revenue accounting preferred. Public accounting experience a plus. 
• Bachelors of Science in Finance or Accounting.
• Experience with accounting software, specific experience with Dynamics Great Plains, OpenAir, Salesforce a plus
• Possess intermediate to advanced skills in Microsoft Excel (experience using v lookups, pivot tables, filters, and various formulas required)
• Experience interpreting financial terms of master service agreements and work orders preferred or strong desire to learn
• Excellent written and oral communication skills
• Detail oriented
• Able to manage competing priorities, work collaboratively with other departments

Key Responsibilities:

• Review contracts to determine revenue recognition.  Determine allocations of revenue, including allocating discounts.
• Work with sales to structure deals for favorable revenue treatment.
• Prepare variance analysis to ensure revenue is complete
• Assist with calculation of Allowance for Bad Debt account
• Monitor customer renewal
• Answer revenue questions from customers and project managers
• Prepare ad-hoc reports

Position Summary: 

The Project Manager manages Company Solutions’ software deployment projects from kick-off to the completion of the implementation of the project including delivering value / return on investment (ROI) to the customer. Leads project teams to deploy standard software, train customers and to develop and implement solution extensions (interfaces, business rules and other special requirements).  Interfaces with all levels of management to champion project needs and provide detailed project reports. 

Essential Functions/Responsibilities: 

• Works with customers and Business / Functional Consultants to define and document project scope.
• Develops constructs and manages project plans and bring projects to successful conclusion within budget and schedule constraints.
• Drives to deliver high quality implementations and drives high customer satisfaction.
• Defines project tasks and resource requirements.
• Assembles and coordinates project staff.
• Plans and drives initial kick-off meeting.
• Proactive identification and management of project issues.
• Provides direction and support to project team.
• Manage the risks of all aspects of projects, including the development of contingency plans.
• Closely monitors project scope for change control; work with customers to uncover new revenue opportunities.
• Carries responsibility for achievement of revenue, expense and margin targets for owned projects.
• Manages multiple resources and tasks across internal and external organizations.
• Provides monthly and quarterly revenue forecasts; meets monthly revenue, cost and margin goals.
• Provides management reports for budget, schedule, risks and issues.
• Champions project needs throughout company, escalates issues to appropriate Leadership.
• Provides detail billing information to support customer invoicing through Open Air.
• Serves as the primary customer interface throughout all phases of the deployment cycle from project kick-off until transition to Customer Support.
• Produces referenceable accounts based on quality delivery of services – on time and on budget.
• Develops and / or recommends process improvements and best practices.
• Manages the entire customer relationship.
• Manages invoicing through collections.
• Produces weekly status reports for the customer and management (internal and external).
• Works with Customers to resolve any invoicing or project issues.
• Serves as an Engagement Manager for key accounts, as needed.
• Submits accurate time sheets and expenses reports and ensures accurate time and expense reporting for team members.
• Assists the Program Management Office / Center of Excellence (COE) with activities designed to improve and streamline internal systems, procedures and implementations. 

Other Responsibilities:  

• Promotes, builds, and maintains a sense of community.
• Maintains awareness of company’s products, discuss them with customers and lead follow-up product demonstrations and presentations if needed while on-site.
• Ability to work with international and multi-cultural team members.
• Identify additional sales opportunities. 

Required Skills/Experience:

• Minimum of 3-5 years of progressive software project management experience.
• Capable of facilitating design sessions, conflict resolutions, brainstorming, etc.
• Strong interpersonal skills with the ability to mentor and coach company team members.
• Excellent communication, client relationship and analytical skills.
• Well organized and consistently meets commitments.
• Flexible and promotes a teamwork environment.
• Extensive travel required (up to 50%).
• Ability to adapt to new software / systems.
• Ability to work with minimal supervision, and also as part of a large team.
• Good awareness of project financial management.
• Bachelor’s Degree.
• Demonstrated skills with Microsoft Word, Excel, Outlook, and Microsoft Project. 

Desired Skills/Experience:

• PM Certification - PRINCE2, PM, ITIL or equivalent.
• Strong knowledge of Supply Chain Industry and Global Trade Management.
• Previous experience in Fleet Operations, Brokerage, Forwarding, Customs and / or Transportation Management preferred.
• Demonstrated skills with OpenAir
• Good English speaking and written skills. 

Physical Requirements: 

• General office and/or home office responsibilities.
• Extensive keyboarding and looking at a computer monitor.

BluJay Solutions Systems Administrators are responsible for the care and feeding of web-based applications for the supply chain industry that require near 100% uptime.

 We utilize a number of technologies, such as F5, Cisco UCS, VMWare, Linux, Netapp, Nimble, and Oracle to support these applications. We are also steadily transitioning from a traditional co-location model to IaaS and PaaS service based architecture utilizing Amazon Web Services where appropriate. We tie it all together with Cisco Firewalls, Switches, and Routers, Meraki wireless equipment, and F5 application delivery controllers. 

The systems that the Global Cloud and Infrastructure Operations team support are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. Although we embrace a relaxed work environment combined with comfortable furniture, cool technologies, and great people, we are most concerned with your career and your ability to grow and advance yourself.

Qualifications

• RedHat/CentOS Linux Administration; has deployed and maintained RedHat-based Linux systems in a production environment
• Linux application administration
• Shell scripting or other scripting or programming language (Python, Perl, Ruby, PHP, c, Java, …) as well as knowledge of XML and JSON
• Operational knowledge of server maintenance and builds
• Zenoss, Zabis, OpsGenie, or other enterprise monitoring system
• Strong problem solving skills
• Occasional travel if required 

Bonus Skills

• Experience with configuration management systems and concepts (Puppet, Chef, Slack, etc.)
• Experience supporting Java-based applications, including JVM tuning, in a production environment
• Experience with cloud platforms, particularly AWS, VMware administration knowledge, and/or shared SAN experience would be beneficial

Position Title:          Senior Technical Consultant

Department:             Professional Services Group

Position Summary:

Working as part of a larger team of business consultants and project managers, the Technical Consultant is responsible for the handling of all technical issues/topics encountered in the day to day requirements of designing, demonstrating and implementing products within the BluJay Global Trade Network (GTN).

We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. Oracle and Java, respectively) and a number of web technology tools and libraries (e.g. JSPs, Struts, jQuery) on the front end of our applications.  For systems integration, many protocols are used to facilitate connecting with our customers including web services and a multitude of transfer protocols (SFTP, AS2, queues, etc...).  This means our technical consultants have the opportunity to learn and apply skills in everything from interface development to back end business logic.

Essential Functions/Responsibilities:

• Works with a designated project manager, project team members, clients/users and colleagues to design, test and deploy integrated solutions, using Company tools.
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Attends client/user meetings and presents issues and solutions both verbally and in writing.
• Analyses and documents technical requirements
• Drives development standards and processes for the Professional Services Organization
• Creates technical specifications, in particular interface specifications and data mapping guides, based on customer specific functional requirements to enable development by a programmer.
• Ensures that design documents are appropriately distributed, reviewed, discussed, modified and ultimately approved
• Involvement in creation of costed business proposals for technical components in cooperation with the sales teams, project managers or business consultants for presentation to clients.
• Keeps up-to-date with advances, approaches, techniques and technologies etc. as they relate to the role.
• Assists the development team as necessary in terms of testing fault fixes, customer patches.
• Able to drive On Site workshops with potential and existing clients to discuss architecture and technical design
• Preparation of requirement, functional and technical specifications
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Keeps documentation and internal knowledge base up-to-date.
• Technical implementation work, including but not excluded to:
  • Printer setup and configuration
  • Application of software and database patches
  • Configuration of middleware layer
  • Resolve connectivity issues
  • Design and development of data interfaces between systems
  • Master Data loading as part of project configuration
  • Interface definition, customization, setup, testing and support
• Work within an implementation team directly addressing customer requirements
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Properly set priority and order for work
• Ask for help and provide it to others
• Mentor less experienced business consultants in software design and software tools
• Understand your skills and your talents and apply them appropriately
• Learn and apply new technologies and business concepts
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently
• Able to work independently with minimal supervision

Other Responsibilities:  

 Ability to follow processes & procedures but also to challenge and improve where necessary

• Test new product functionality utilising standard quality assurance procedures
• Keep fully abreast of new functionality and be able to demonstrate same
• Participate in project tasks when requested
• Sales Support

Required Skills/Experience:

• Technical Degree
• 5+ years previous development experience
• Experience in team leadership
• Experience in a consultant or professional services capacity
• Understanding of databases (Oracle a plus)
• Extensive SQL experience
• Capable of working across sectors. Experience of end-to-end development lifecycle
• Experience integrating systems, parsing data from files into application objects and vice versa
• Comfortable working directly with customer technical and business resources
• Good communication skills (both written and verbal) both remotely and face-to-face
• Ability to listen and interpret customer queries
• Good problem solving skills
• Understanding of the Freight Forwarding, Customs (Import / Export / NCTS)  or Transportation industry processes and flows
• Ability to work well within a team, supporting other team members where required
• A thorough knowledge of business-to-business E-Commerce, both over the web and traditional EDI
• Microsoft Office
• Strong English speaking/writing skills

Desired Skills/Experience:

• Hands-on experience with Jasper/iReports
• Familiarity with one or more internet infrastructure technologies such as Crystal Reports, Java, XML, XSLT, Unix, Linux and Enterprise Service Business Solutions etc. will be an added advantage.
• Web development skills including HTML, CSS, JavaScript, AJAX, JSON
• Understanding of Unix/Linux operating systems
• Understanding of XML data structures; ability to write and interrogate XML/XSD
• Familiarity with one of more of the following tool: Eclipse, Mercurial, Subversion
• Experience of data loading using SQL/Loader and/or creating bespoke upload/update scripts
• Understanding of Unix/Linux operating systems
• Understanding of XML data structures; ability to write and interrogate XML/XSD
• Understanding of java code
• Prepared to work out of normal working hours when required

Physical Requirements:

• General office and / or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Up to 50% travel

Position Summary:

It’s our job to expand, improve and maintain the transportation management and warehousing products at BluJay. Product management drives the roadmap and contains a mix of strategic, compliance, technical and customer driven features. We provide the technical answers to the functional requirements in an Agile development process.

Essential Functions / Responsibilities:

• Coding and unit testing for enhancement of TMS and WMS projects.
• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department and company goals.
• Work collaboratively within a team of other engineers
• Should have excellent attention to high quality
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in Java, Java EE
• Spring and Hibernate (or any ORM)
• Good (PL/)SQL knowledge
• Knowledge of repository tools such as GitHub or BitBucket

 Required Skills / Experience:

          4-8 years

Skill set required (Mandatory):

Core Java, J2EE, Oracle , Jasper Reports, Web Services (SOAP & REST), XML processing, any app server.

Desired Skills:

Drools, Spring, Hibernate.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

Position Title:          Senior Business Consultant

Department:             Professional Services Group

Position Summary:

As a Senior Business Consultant the individual will develop integrated solutions based on specifications produced using the BluJay toolset. It will involve the methodical investigation, analysis and documentation of all or part of a business in terms of business functions and processes relating to BluJay solutions and integration into client back office system plays a major part in the role. The BC will be working as an integral part of a project based team with an allocated Project Manager who will be responsible for allocating project resources, including the Business Consultant.

The individual is regarded as a professional person, with good client-facing communication skills and project experience.

Primary responsibilities are the definition of requirements for integrating any aspect of the client processes with BluJay systems. The candidate must also manage a variety of client accounts and be able to size, scope and help cost estimate our services for customers.

As a Business Consultant, the individual must demonstrate a high level of experience in the field of Inventory in terms of practical field experience and software delivery.

Essential Functions/Responsibilities:

Works with a designated project manager, project team members, clients/users and colleagues to design, test and deploy integrated solutions, using Company tools

• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development
• Drives client/user meetings and presents issues and solutions both verbally and in writing.
• Able to lead On Site workshops with potential and existing clients to design an overall implementation of the Company product
• Articulates client requirements via preparation of requirements documents and functional specifications
• Articulates how the Company product solution can meet the business objectives of the client
• Interpret the limitations/restrictions of the software and recommend process changes with the client or software enhancements
• Fully understand the key deliverables in the project under their direct control and maintain close co-operation with the Project Manager in terms of milestones, priorities, timescales, risks & issues
• Keeps documentation and internal knowledge base up-to-date
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Properly set priority and order for work
• Ask for help and provide it to others
• Understand your skills and your talents and apply them appropriately
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently
• Able to work independently with minimal supervision
• Maintain an awareness of Company products to be able to discuss them with customers and to assist with follow-up product demonstrations and presentations if needed while on-site
• Works with the PMO office to define standard documents for use in the requirements gathering and functional specification processes.
• Works to understand the complete end to end solution for a given Company product, understanding not just areas or pieces of functionality, but the solution as a whole

Other Responsibilities:  

• Ability to follow processes & procedures but also to challenge and improve where necessary
• Test new product functionality utilising standard quality assurance procedures
• Participate in project tasks when requested
• Support the Training Department by designing & delivering user training sessions

 Required Skills/Experience: 

• 4 year Technical Degree
• 10+  years previous experience in the delivery of software solutions within the Logistics & Supply Chain Industry, specifically in Transportation
• Comfortable working directly with customer technical and business resources
• Good communication skills (both written and verbal) both remotely and face-to-face
• Ability to listen and interpret customer queries
• Good problem solving skills
• Ability to work well within a team, supporting other team members where required
• Experience of end-to-end development lifecycle

Desired Skills/Experience:

• Reading/Writing/Speaking skills in minimum of 2 languages
• Good technical skills or technical awareness
• Microsoft Office 

Physical Requirements: 

• General office and / or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Up to 75% travel

The Director, Solution Consulting (DSC) supports the company value based sales efforts by leveraging leadership skills and subject matter expertise to help define business issues, the potential business solution and to match the company solution to potential challenges defining the resulting value proposition and ROI. This includes, but is not limited to, prospect / customer qualification, completion of RFI/P/Q(s) and proposals, defining of prospect customer requirements and success factors, solution identification, presentation preparation including custom demo preparation and presentation, input to the implementation plan,  and supporting the sales transition.

The DSC will also share responsibility for product advancement through identifying market trends and direction and through communicating specific client requirements.  

Required Skills/Experience: 

• Professionally fluent in German and English
• Experience in the shippers industry
• Bachelor's Degree
• Ten plus years relevant experience in the logistics supply chain Strong software solution technology experience
• Strong leadership, process, communication and team support skills
• Ability to solve complex logistics problems development
• Strong analytical skills
• Moderate technical aptitude - should have a good knowledge of how systems work as well as some understanding of business intelligence or database design
• Organized thinker with strong problem solving capability; moderate project management capability is a plus
• Ability to develop and maintain professional relationships with other

Essential Functions/Responsibilities: 

• Meet and exceed individual and team goals and expectations as assigned
• Support company policies and procedures
• Support company core values
• Support company policies and procedures
• Represent company in a professional manner
• Support all team members in the sales process as require to help ensure team goals are met
• Own the responsibility to work to be adequately trained to be successful
• Work with the Director, Sales throughout the sales process to coordinate sales activity, external and internal, to move opportunities to close 
  • Support and assist in the completion of RFI/P/Q(s)
  • Work with the DS to understand the prospect / customers business
  • Identify prospect solution requirements and map the Company solution to the requirements
  • Support the identification, creation and positioning of the value proposition, NVP, TCO and ROI
  • Assist in the creation and delivery of sales presentations
  • Prepare and present, introductory, standard and custom product demonstrations as required
  • Assist with proposal preparation 

• Support Sales Directors in the creation of the implementation plan and pricing
• Support and participate in the Sales Transition
• Create deliverables as required

• As required, participate in market analysis with respect to product requirements
• Support marketing to create appropriate sales literature, white papers, customer success stories, website content, etc.
• Own the creation of product demos, ensure that they are value based and effective
• Create and manage an up to date the recorded demo library
• Gather competitive information for competitors and forward to marketing  
• Assist in trade shows, conferences and industry events as required
• Work closely with the Product Management to advance the product offering
• Support the creation and maintenance of on-line training materials, product documentation or other tasks as required
• Identify prospect and customer roadmap solution requirements
• Be a Company product, technology, operations and domain subject matter expert
• Use the Company CRM database (SF.com) tool as required  by company policy Attend weekly management and team calls as required, as available
• Coordinates and communicate with other internal resource as needed
• Coordinates with other internal resources as needed
• Other duties as may be assigned

 Company departments and team members to facilitate action

• Ability to work independently with minimal supervision as well as part of a team
• Excellent interpersonal skills with the ability to interact within and outside of Company with individuals at all levels
• Excellent presentation skills and ability to create and perform media assisted presentations in person and virtually
• Clear and concise written and verbal communication skills
• Self motivated with the ability to motivate others

 Physical Requirements: 

• A combination of typical office environments requiring keyboarding (approximately 50% of the time), sitting (approximately 90% of the time), participating in telephone conference calls for up to four hours a day.
• This individual will also use air, train and car transportation with flights of long duration and handle personal luggage and normal personal equipment (notebook, laptop, and projector).
• Up to 75% travel; with some international trips as required.

Position Summary: 

As a member of the Professional Services leadership team, you will deliver enterprise solutions, initiate, build and sustain relationships with clients and prospects, and develop and mentor team members.  The Vice President of Professional Services will establish credibility both internally and externally, deliver value, and play a signification leadership role in the next stage of the company’s growth.

 Essential Functions/Responsibilities: 

• Ability to plan long-term project resource
• Defines success factors and identifies critical team goals and objectives.
• Defines the strategic direction for region and helps senior leadership with rolling out strategic initiatives throughout the professional services organization.
• Demonstrated experience presenting and interfacing with C-Level Executives.
• Demonstrated leadership experience in software sales, consulting, implementation and development project environment.
• Drive recommendations in support of salary / promotion process and holds discussions as necessary.
• Drives the teamwork necessary to resolve customer concerns in a timely and professional manner.
• Drives to deliver high quality implementations and drive high customer satisfaction.
• Ensures that associate(s) adhere to company’s policies, procedures, methodologies and quality.
• Interacts with Product Management, Product Development, and Customer Support organizations to support issue resolution.
• Leads strategic initiatives for professional services organization.
• Manages utilization for the region (supply and demand matching).
• Operations leadership with full P&L / Budgetary responsibilities.
• Responsible for growing the region in terms of revenue per FTE.
• Responsible for team’s achievement of revenue, expense and margin targets for entire region.
• Serves as an Engagement Manager for key accounts, as needed.
• Skilled at leading and coordinating across diverse teams to achieve desired outcomes.
• Reports and drives KPI’s to achieve and over-achieve goals
• Ensures accurate time reporting across the region.
• Provides monthly and quarterly revenue, cost and margin forecasts for the entire region.
• Assists the Program Management Office / Center of Excellence (COE) with activities designed to improved and streamline internal systems, procedures, and implementations.
• Focuses on growing the next level of leadership.
• Ensures retention plans and employee backfill plans are in place. 

Other Responsibilities: 

• Promotes, builds, and maintains a sense of community.
• Provides a senior escalation point for delivery issues.
• Provides coaching, feedback and guidance to team members to ensure their successful contribution.
• Regularly assesses each teams’ readiness (skills, capacity, capability), developing
• appropriate action plans to ensure business success.
• Ensures that employee growth plans are defined and executed upon.
• Maintains awareness of competitive service offerings and positions the company to win. 

Required Skills/Experience: 

• Minimum of 15 years proven leadership experience working as a Practice Director, Consulting Director, Consulting Manager, Engagement Manager, or similar management capacity.
• 10+ years of experience leading Project Managers in the software delivery cycle.
• Demonstrated leadership experience in software sales, consulting, and implementation and in a development project environment.
• Strong knowledge of Supply Chain Industry and Global Trade Management.
• Previous experience in Fleet Operations, Brokerage, Forwarding, Customs and
• Transportation Management preferred.
• Demonstrated experience presenting and interfacing with C-Level Executives.
• Skilled at leading and coordinating across diverse teams to achieve desired outcomes.
• Capable of facilitating (design sessions, conflict resolutions, brainstorming, etc.).
• Strong interpersonal skills with the ability to mentor coach and train company team members.
• Excellent communication, client relationship and analytical skills.
• Well organized and consistently meets commitments.
• Flexible and promotes a teamwork environment.
• Extensive travel required (up to 80%).
• Ability to adapt to new software / systems.
• Excel, Microsoft Project, Microsoft PowerPoint and Open Air.

Physical Requirements: 

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

The Logistics Analyst is a critical SME within the Business Process Outsourcing (BPO) portfolio for BluJay Solutions. A successful candidate must have a good grasp of technology and software implementation methodology. As a member of the Logistics as a Service team, the logistics analyst maintains and the GTN TM application to effectively deliver maximum value. The ideal candidate will demonstrate he or she can design processes, scope business needs, recommend solutions, and finally deploy the decision.

We moved into a new space last year, take a look at the new office:
https://www.youtube.com/watch?v=zkKls3KrXvk

Qualifications:

• 3+ years of work experience in ERP/supply chain software industry or supply chain management
• Bachelor’s Degree (Supply Chain Management, Computer Science, Business or related field) or additional 4+ years relevant experience
• Experience with supply chain software (BluJay’s portfolio suite or JDA, SAP, Oracle, Mercury Gate, Pinc, etc.)
• Advanced computer skills, including full proficiency with Microsoft Office Suite.
• Customer facing and/or supplier management experience is preferred.
• Great interpersonal skills with ability to influence others without role power.
• Proven problem-solving ability; comfortable analyzing large data sets and presenting recommendations.
• Ability to read and interpret general industry documentation.

Key Responsibilities 

• Understand and gather business requirements to develop either process or technology-based solutions. Leverage change management and project management methodologies to deploy those solutions within a given timeline.
• Scrub and maintain master data in the GTN TM software application.
• Create, maintain and analyze reports and dashboards with a variety of business intelligence tools, such as QlikView, Tableau, InfoAssist, etc.
• Develop and deliver training materials relevant to the GTN TM software and processes to a broad base of internal and external users.
• Participate in product development feedback and testing sessions to support continuous improvement of the GTN TM software.
• Develop and maintain a high level of knowledge of BluJay Solutions products and services.
• Troubleshoot and provide resolution to end users as the primary point of contact for software issues.
• Develop relationships as a trusted adviser at all levels of the customer organization.

Position Summary:

This is a leadership position that is responsible for software application development related to the BluJay Solutions On-Demand product suite. This position requires a deep knowledge of software development life-cycles and platforms in an On-Demand/Software-as-a-Service model.

 The individual will have the ability to work with both business and technology people and be able to bridge the communication and understanding gaps where present. The individual will mentor and grow team members from all departments.

 The individual will have the ability to vision and communicate the future of the product, while executing on the present aspects of the vision. The position requires the individual to make decisions that will have a long range impact on the company’s performance and market position.

Required Skills / Experience: 

• Minimum of 10 years of product development experience.
• Minimum of 5 years of upper level leadership experience, including managing people
• 5 years of product management for a sellable software product (Prefer 2 or more companies)
• Product Specification at Product requirements, functional specification and technical specification.
• Substantial customer facing experience
• A background in On-Demand product delivery
• Experience in an Agile/RAD development team environment.
• A background in Object Oriented Technologies
• Project estimating, of project size greater 10,000 to 50,000 person hours
• Project Management experience

 Essential Functions / Responsibilities:

• Product management and direction
• Product Release Planning
• Product Delivery  and Management
• Hiring and retention for Product development and IT

Our Account Receivable Clerk will be responsible for tracking and resolving outstanding payment issues and generate weekly aging reports in a timely manner. The candidate must have knowledge of general accounting principles and be proficient with accounting software and MS Office (especially Excel). The applicant should display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask and be a strong communicator, both paper and over the phone, as he or she will frequently deal with higher levels of management.

Required Skills  

• Associate Degree in Accounting/Finance preferred
• 1-3 years of Accounts Receivable experience
• Conduct account research and analysis
• Prepare and maintain various reports
• Maintain an accurate aging report
• Identify and execute the necessary process adjustments
• Reconcile A/R to the G/L
• Strong communication, organizational and administrative follow-up skills
• Experience with Oracle preferred
• MS Great Plains experience a plus

The Logistic Coordinator Intern is responsible for planning and execution of customer’s transportation.  Management of a complete chain of events including planning/consolidating, tendering, appointing, closing, and payment of all loads in a specific geographic region.  The selected candidate must work towards the operational goals set by the Logistics Manager including on-time performance and tender acceptance measured in the TMS via the carrier performance and tender activity reports.   Also, this individual contributes to the other operational goals that may include a savings goal for our customer, through decision making, project involvement, and equipment utilization.

Key Accountabilities

• Plan and consolidate orders and build into loads
• Tender of loads to carriers in routing guide
• Ensure all loads are covered in a timely manner
• Ensure appointments are made on all loads
• Ensure all loads are closed out in a timely manner
• Address all concerns/issues while load is enroute
• Approve/Deny any accessorial charge requests
• Track and develop action plans for on-time performance and tender acceptance
• Project involvement to drive efficiencies and cost savings

Qualifications:

• Technology/Computer Skills (MS Office, Access, Excel, Internet)
• Ability to Multi-Task (working in a fast pace environment)
• Strong Organization Skills (and Ability to Prioritize)
• Customer Service Orientation
• Good Written and Verbal Communication Skills with a wide variety of audiences (senior management, carriers, vendors, etc.)
• Time Management Skills
• Problem Solving Ability

BluJay Solutions is looking to add a new Project Manager to our team. We are looking for candidates with recent PM experience in the logistics or supply chain industries. This role can be onsite in Holland or fully remote.

Position Summary: 

The Project Manager manages Company Solutions’ software deployment projects from kick-off to the completion of the implementation of the project including delivering value / return on investment (ROI) to the customer. Leads project teams to deploy standard software, train customers and to develop and implement solution extensions (interfaces, business rules and other special requirements).  Interfaces with all levels of management to champion project needs and provide detailed project reports. 

Required Skills/Experience:

• Minimum of 3-5 years of progressive software project management experience.
• Capable of facilitating design sessions, conflict resolutions, brainstorming, etc.
• Strong interpersonal skills with the ability to mentor and coach company team members.
• Excellent communication, client relationship and analytical skills.
• Well organized and consistently meets commitments.
• Flexible and promotes a teamwork environment.
• Extensive travel required (up to 50%).
• Ability to adapt to new software / systems.
• Ability to work with minimal supervision, and also as part of a large team.
• Good awareness of project financial management.
• Bachelor’s Degree.
• Demonstrated skills with Microsoft Word, Excel, Outlook, and Microsoft Project. 

Desired Skills/Experience:

• PM Certification - PRINCE2, PM, ITIL or equivalent.
• Strong knowledge of Supply Chain Industry and Global Trade Management.
• Previous experience in Fleet Operations, Brokerage, Forwarding, Customs and / or Transportation Management preferred.
• Demonstrated skills with OpenAir
• Good English speaking and written skills.

With an ecosystem of supply chain software, services, and the world’s first Global Trade Network, BluJay Solutions enables customers to unlock the power of over 40,000 universally connected partners to transform their supply chain economics, increase velocity, and optimize their future in the global economy.

Your role as Development at BluJay Solutions will provide you with the opportunity to take the organization into the future while supporting the development of 40 applications globally. You will work with both in-house Devs and in-house end users to support, tune and design transactional and data warehouse data structures in a laid back, but challenging work environment. Future opportunities include large scale data modeling and data lake work. Are you up for the challenge?

We moved into a new space this year, take a look at the new office: https://www.youtube.com/watch?v=zkKls3KrXvk

Required Skills/Experience:  

• Problem Solver, Spatial Thinker
• Expert in SQL and PL/SQL
• Experience with data movement for purposes of back-population such as import/export or CTAS
• Ability to identify and diagnose SQL performance tuning opportunities
• Experience with code repository management
• Ability and willingness to engage in discussions with developers and support on data/database best practices, and to translate ideas into usable and well performing data structures
• Clearly and proactively provides documentation both within code and in other deliverables
• Provide project status both to internal and external to DBA group

Key Accountabilities

• Query Performance
• Data Archiving
• Real-time Data Warehouse maintenance
• Data Warehouse Design
• Standardizing Developer scripts for repeatable deployment
• Data Migrations
• Monitoring DB performance
• ERD Creation

Have you worked as a DBA for a few years and find yourself ready to go to the next level? BluJay Solutions is looking to give you the opportunity to put your hands on Enterprise level technology. As a Database Administrator in Cloud Services you will be responsible for the care and feeding of BluJay Solutions’ entire database estate. From on premise, single instance to multi node Oracle RAC, to AWS RDS and EC2 with multi-platform data movement for DR, HA and Realtime Reporting, your skills are crucial to our success.

Required Skills and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 3+ years supporting database implementations
• Skilled with Oracle Database internals
• Skilled with Real Application Cluster
• Skilled with RMAN
• Skilled with Cloud Control
• Experience with native and direct import with Oracle Data pump
• Skilled with AWS RDS
• Skilled with Linux
• Understanding of Linux disk subsystem and udev
• Skilled in bash programming
• Skilled with Oracle system tuning
• Strong problem solving skills
• Intermediate project planning and delivery
• Project status and reporting
• Responsible and accountable for meetings and deadlines
• Follows information technology best practice standards
• Develops and maintains current, personal knowledge and skills on industry and professional trends and activities  
• Proactive and searches for process improvement opportunities
• Demonstrated verbal and written communications skills

It’s downright impressive how much of an impact a group of developers in can have on the software used to manage transportation and logistics around the world …

BluJay Solutions Software Developers design and develop innovative web-based applications for the supply chain industry that rock.

 Our software products are deployed on premise or hosted in a single-instance, multi-tenant model and are used by customers across the globe. Our Parcel application is used to process millions of package movements every year. It’s kind of a big deal.

 We are a Scrum shop that works closely with our end users and subject matter experts to make sure that the software we build solves real-world problems and isn’t painful to use.

 We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. MySQL/Oracle/SQLServer, and C++, Java) and a number of web technology tools and libraries (e.g. PHP, Ajax, JSON) on the front end of our applications. This means our developers learn and apply skills in everything from interface development to complex back end business logic.

 Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the environment, tools and knowledge to succeed. We embrace a relaxed work environment combined with comfy furniture, cool tech, and great people.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.

Essential Functions / Responsibilities:

• Total around 5+ years’ experience in C++ based products/projects (preferably with windows and Visual studio)
• Minimum 3 years of experience in designing and architecture
• Minimum 2 year of experience in leading a team of C++ developers(6-8)
• Preparing detailed design documents and design approaches using the various tools
• Translating the business requirements to technical specifications that can be used by the teams to develop.
• Define implementation approaches, algorithms and code structure to meet the requirements
• Lead the analysis, design, and implementation planning of the technical/business solution
• Work collaboratively within a team of other engineers and have strong influencing and leadership skills
• Lead and Mentor employees on architecture, design and coding
• Should have excellent attention to high quality
• Provide estimates for the requirements
• Review and commit the code
• Provide builds to various environments
• Preparing and maintaining the necessary technical documents
• Good understanding of agile product development methodology

Required Skills / Experience:

          5+ years

Skill set required (Mandatory)

C++, STL, MySQL. Oracle, MSSQL, Complex SQL queries, Multithreading, Socket Programming, Debugging skills

Desired Skills :

Windows, PHP, Java Script, HTML, Jasper Reports, Boost library.

POSITION QUALIFICATION SUMMARY

BluJay Solutions is looking for an Information Technology Support Engineer who has the ability to work well with our internal customers on all IT related issues, including but not limited to software, hardware, security, email, peripherals, etc. Success in this role requires technical knowledge and experience, organizational skills, outstanding problem solving, excellent customer service, and an eagerness to do whatever it takes to get the job done effectively and efficiently.  The ideal person will not be satisfied with the status quo but will look to improve processes and systems.  This position will recommend, purchase, develop, test, deploy, and support new software and hardware as needed.

Key Accountabilities

• Personal computing hardware, software, and peripheral support
• Datacenter hardware, software, and operating system support (Windows)
• Cisco networking support and administration
• Anti-virus, anti-spyware, and intrusion detection software support
• Monitoring, triaging, responding, and resolving helpdesk tickets via JIRA, email, and phone support
• First level of escalation for Technicians
• Onboarding/Off boarding of BluJay employees in a timely manner
• Developing and publishing end user documentation for online Knowledge Base, as well as documentation for Technicians and Interns

Qualifications

Mandatory Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field with significant computer science or IT coursework. Professional certifications in different disciplines are a plus.
• 5 -7 years of helpdesk support experience
• Commitment to customer service. Proactively look for ways to prevent problems.
• Strong problem solving skills.
• Ability to work both independently and as part of a team.
• Intermediate project planning and delivery.
• Project status and reporting.
• Responsible and accountable for meeting deadlines.
• Follows information technology best practice standards.
• Trains and assists junior team members
• Develops and maintains current, personal knowledge and skills on industry and professional trends and activities in information technology.
• Excellent verbal and written communication.
• Proactive and searches for process improvement opportunities.

Technology Expertise

Desired Expertise:

• Intermediate Windows Server 2012 R2 administration/knowledge
• Intermediate SCCM 1511 administration/knowledge
• MS Office 2016 and O365 troubleshooting
• Microsoft Active Directory management and troubleshooting
• Software deployment, configuration, and troubleshooting
• Basic networking (Cisco equipment)
• Personal computer hardware maintenance and troubleshooting
• Programming/Scripting
• PowerShell

Position Summary:

         The Support Analyst is a member of BluJay Support Services Team, responsible for working with customers and resellers to manage and resolve incidents relating to our products and integration tools.  Primary activities include issue diagnosis, troubleshooting, and incident management.  The analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction

Essential Functions / Responsibilities:

• Respond to contact from customers and resellers, via phone, email and electronic incident submission.
• Effectively interact with customers of all ability levels to understand the customer’s request and rapidly assess severity level.
• Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate BJ personnel using approved business processes.
• Provides timely updates to the customer, coworkers, and management on the status of outstanding issues.
• Maintain status of issues in the call-tracking system and performs appropriate follow-up on escalated issues.
• Documents complex issue resolutions for both the customer and internal reference, following the appropriate support process.

• Serves as a subject matter expert (SME) and reviewer in the development of documentation and training materials.
• Assists senior team members with complex issues to gain experience and exposure to more advanced problems.
• Conveys customer feedback to appropriate business areas such as Marketing, Product Management and Development.
• Contribute, review and maintain knowledge base content on an ongoing basis.

Required Skills / Experience:

•           2-4 years

Desired Skills :

• Demonstrated successful customer service experience with the ability to manage moderate to complex customer issues with calm, comfort, and ease
• Strong troubleshooting and support skills, including the ability to creatively utilize all available resources to satisfy customer
• Ability to take ownership of moderate issues/assignments and follow through to completion
• Demonstrates aptitude to prioritize and handle multiple issues simultaneously
• Effective oral and written communication skills
• Strong attention to detail and accuracy
• Ability to work independently in a fast paced technical environment
• Ability to function and contribute in team environment
• Effective time management and project management skills
• Must be willing to work flexible hours
• Familiarity with shipping automation software, the transportation industry, or custom brokerage is a plus
• Minimum of 2 years’ experience working in a technical support environment
• Associate degree or completion of technical college, with computer science focus, is preferred
• Microsoft Office Suite
• Having knowledge on Austria and Netherlands Customs

Additional “Nice to have” Experience:

• com or other Support call tracking systems
• Microsoft Operating Systems, MS Office
• Basic understanding of Internet and networking technologies
• Familiarity with a programming language
• Basic understanding of databases and database management systems (SQL, MySQL, Oracle)
• Having Supply chain domain knowledge

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Essential Functions / Responsibilities:

• Business analysis – Understanding client’s requirement, pain points, future needs, business process and document the same.
• Produce the functional documents, product requirements, the functional specifications related to the product requirements.
• Provide functional solutions and demos to clients and product team.
• Maintain & upgrade the domain knowledge in the area of specialty and recommend the necessary features & changes to the core products.
• Assist development & QA teams in understanding the requirements as a part of the overall SDLC; validate the QAs test cases, provide clarification & prioritize the issues.
• Prepare and update the Product Documentation viz. Functional specification, Field Impact Matrix, RTM etc.
• Acceptance test execution & preparing the test case result and certifying the quality and correctness of the requirements developed before delivering to customer from the PR & overall business scenarios point of view.
• Support the pre-sales activities such as presentations, RFI/RPFs, demos, workshops, gap/fitment analysis.

Required Skills / Experience:

          2-6 years

Skill set required (Mandatory)

• Should have experience and excellent knowledge in logistics and transportation domain.
• Experience in ERP or bespoke solution implementation in transportation vertical.
• Should have excellent analytical skills. Should be able to understand business needs, map to product, convince client on suitability of solution, and provide solution to business problems.
• Capability to manage clients.
• Experience in providing product / ERP training to super users and end users.
• Excellent communication skills.
• Experience in MNC or large Indian companies.
• Experience of working with IT Company will be valuable.
• Experience in system analysis will be valuable.
• Should be quick to learn new products.
• Should be solution oriented.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

BluJay Solutions utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. MySQL/Oracle/SQLServer, and C++, Java) and a number of web technology tools and libraries (e.g. PHP, Ajax, JSON) on the front end of our applications. This means our developers learn and apply skills in everything from interface development to complex back end business logic.

Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the environment, tools and knowledge to succeed. We embrace a relaxed work environment combined with comfy furniture, cool tech, and great people.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.

Essential Functions / Responsibilities:

• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Writing DB scripts for data fixes
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.
• Work collaboratively within a team of other engineers
• Should have excellent attention to high quality
• Can work independently and guide other resources, if required.

Required Skills / Experience:

          2- 5years

Skill set required (Mandatory)

• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in JEE (JSP, JSTL, SERVLETS), Java Script, CSS.
• Spring basics and Hibernate (or any ORM)
• Good SQL knowledge
• Knowledge of repository tools such as GitHub, Subversion & CVS.

Desired Skills :

• XML Parsing, JSON, DWR
• Experience in report writing tools (Like Jasper)
• Worked in Agile-Scrum process
• Knowledge of environments such as UNIX, Linux
• Writing & optimizing queries and stored procedures
• Experience in product based company
• Experience in domain of Supply chain execution
• Experience in doing designs
• Ability to perform code reviews
• Ability to recommend new solutions
• Can work with diff departments in finishing the work.
• Ability to understand the application & dependencies between technologies.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Essential Functions / Responsibilities:

• QA Engineer having experience of around 3 years.
• Ability to work well in a team environment and independently, while tackling complex problems
• Good Understanding of Issue Management system.
• Should have a Good knowledge in testing methodologies
• Should possess System, functional, Integration, Regression, Acceptance and Testing Skills.
• Should have Good understanding of Integration testing concepts.
• Should have good SQL skills
• Strong knowledge & Hands on experience with Selenium tool.
• Should able to perform reviews.
• Good & Effective Communication Skills.

 Required Skills / Experience:

          1-3 years

Skill set required (Mandatory)

Manual testing and Automation Tool Selenium.

Desirable Skill Set Required (Add-on)

   PHP, Java Script, HTML, Jasper Reports.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

 Essential Functions / Responsibilities:

• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Cognos)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.
• Train or Lead other development team members
• Work collaboratively within a team of other engineers (distributed in India, US and Europe)

• Should have excellent attention to high quality
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in Java, Java EE
• Good SQL knowledge

• Knowledge of repository tools such as GitHub & SVN.

Required Skills / Experience:

          8+ years

Skill set required (Mandatory)

Kewill Transport (aka IBM Sterling Commerce TMS) product is MANDATORY

Core Java, J2EE, JPA or Hibernate, Oracle , Cognos Reports

Desirable Skill Set Required (Add-on)

Web Services (SOAP & REST), XML processing, any app server.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Essential Functions / Responsibilities:

• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Writing DB scripts for data fixes
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.
• Work collaboratively within a team of other engineers

• Should have excellent attention to high quality
• Good SQL knowledge
• Knowledge of repository tools such as GitHub & SVN

Required Skills / Experience:

          1-3 years

Skill set required (Mandatory)

Core Java, J2ee, Spring, Hibernate, Oracle , Web Services (Soap & Rest),

XML processing, any app server

Desired Skills :

• Drools, Vaadin or SWT/GWT, Jasper Reports
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in Java, Java EE
• Spring and Hibernate

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Essential Functions / Responsibilities:

• Coding and unit testing for enhancement of CX/CM projects respectively.
•  Develop the code for the requirements assigned referring the product requirement documents
•  Fixing the issues (Internal or External) with in the defined SLA
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team,department, and company goals.
• Work collaboratively within a team of other engineers
• Should have excellent attention to high quality
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in Java, Java EE
•  Spring and Hibernate (or any ORM) · Good SQL knowledge · Knowledge of repository tools such as GitHub & SVN.

Required Skills / Experience:

          4-8 years

Skill set required (Mandatory)

Core Java, J2EE, JPA or Hibernate, Oracle , Jasper Reports, Web Services (SOAP & REST), Apache Camel, XML processing, any app server.

Desired Skills :

Drools, Vaadin, Spring, Hibernate.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Position Qualification Summary

BluJay Solutions Network & Systems Administrators are responsible for the care and feeding of web-based applications for the supply chain industry that don’t go down.

 We utilize a number of technologies including some of the usual suspects like F5, Cisco, UCS, VMWare, Linux, Netapp, Nimble, and Oracle to support these applications. We are also diligently transitioning from a traditional co-location model to fully hosted IaaS and PaaS service based architecture utilizing Amazon Web Services. We tie it all together with Cisco Firewalls, Switches, and Routers, Meraki wireless equipment, and F5 application delivery controllers. We utilize a number of open source and commercial applications like JBoss, Hornet MQ, IBM Websphere Application Server, IBM Websphere MQ, IBM Cognos, Axway, Webfocus, Chef, ElasticSearch, and Zenoss within our application stack. This means our Administrators learn and apply skills in everything from application, network, and server administration to DevOps scripting and process automation. We do it all in an effort to provide our customers with rock solid system availability and performance.

 The systems that the Global Cloud and Infrastructure Operations team support are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. Although we embrace a relaxed work environment combined with comfy furniture, cool tech, and great people, we are most concerned with your career and your ability to grow and advance yourself

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.  Foosball, air hockey, and/or ping pong skills are an added bonus.

 Key Accountabilities

• Install, monitor, tune, and upgrade the software and hardware infrastructure used to support development, test, and production systems without downtime
• Support the entire application life-cycle, including development, testing, patches, and tri-annual releases
• Handle multiple assignments/projects simultaneously
• Properly set priorities and order for work

• Ask for help and provide it to others
• Maintain personal accountability for getting things done on time and with quality results

• Develop solid relationships with global support teams, QA, and development to improve system stability and availability
• Maintains awareness of current technologies and technological trends; assimilates new technology into the company work environment; advances technical and business proficiency through a formal education process and work assignments
• Participates in establishing, documenting, maintaining, and following information technology standards
• Provides 24x7 on-call rotation to support immediate response to critical system issues

 Qualifications

• BS or BA in Information Systems, Computer Science, or related field
• Windows Server Administrator including Active Directory, Group Policy, SCCM, Power Shell, and Exchange is plus
• Strong problem solving skills

• RedHat/CentOS Linux Administration; has deployed and maintained RedHat-based Linux systems in a production environment

• Experience with cloud platforms, particularly AWS
• Operational knowledge of server maintenance and builds

• VMWare administration
• Share SAN (Nimble and IBM)
• Linux application administration
• Experience with configuration management systems and concepts (Puppet, Chef, Slack, etc.)
• Shell scripting or other scripting or programming language (Python, Perl, Ruby, PHP, c, Java, TCL, …)
• Experience supporting Java-based applications, including JVM tuning, in a production environment

• Zenoss or other enterprise monitoring system
• 20% travel required

Have you worked as a DBA for a few years and find yourself ready to go to the next level? BluJay Solutions is looking to give you the opportunity to put your hands on Enterprise level technology. As a Database Administrator in Cloud Services you will be responsible for the care and feeding of BluJay Solutions’ entire database estate. From on premise, single instance to multi node Oracle RAC, to AWS RDS and EC2 with multi-platform data movement for DR, HA and Realtime Reporting, your skills are crucial to our success.

Required Skills and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 3+ years supporting database implementations
• Skilled with Oracle Database internals
• Skilled with Real Application Cluster
• Skilled with RMAN
• Skilled with Cloud Control
• Experience with native and direct import with Oracle Data pump
• Skilled with AWS RDS
• Skilled with Linux
• Understanding of Linux disk subsystem and udev
• Skilled in bash programming
• Skilled with Oracle system tuning
• Strong problem solving skills
• Intermediate project planning and delivery
• Project status and reporting
• Responsible and accountable for meetings and deadlines
• Follows information technology best practice standards
• Develops and maintains current, personal knowledge and skills on industry and professional trends and activities  
• Proactive and searches for process improvement opportunities
• Demonstrated verbal and written communications skills

Position Summary: 

The Project Manager manages Company Solutions’ software deployment projects from kick-off to the completion of the implementation of the project including delivering value / return on investment (ROI) to the customer. Leads project teams to deploy standard software, train customers and to develop and implement solution extensions (interfaces, business rules and other special requirements).  Interfaces with all levels of management to champion project needs and provide detailed project reports. 

Required Skills/Experience:

• Minimum of 3-5 years of progressive software project management experience.
• Capable of facilitating design sessions, conflict resolutions, brainstorming, etc.
• Strong interpersonal skills with the ability to mentor and coach company team members.
• Excellent communication, client relationship and analytical skills.
• Well organized and consistently meets commitments.
• Flexible and promotes a teamwork environment.
• Extensive travel required (up to 50%).
• Ability to adapt to new software / systems.
• Ability to work with minimal supervision, and also as part of a large team.
• Good awareness of project financial management.
• Bachelor’s Degree.
• Demonstrated skills with Microsoft Word, Excel, Outlook, and Microsoft Project. 

Desired Skills/Experience:

• PM Certification - PRINCE2, PM, ITIL or equivalent.
• Strong knowledge of Supply Chain Industry and Global Trade Management.
• Previous experience in Fleet Operations, Brokerage, Forwarding, Customs and / or Transportation Management preferred.
• Demonstrated skills with OpenAir
• Good English speaking and written skills.

Essential Functions/Responsibilities: 

• Works with customers and Business / Functional Consultants to define and document project scope.
• Develops constructs and manages project plans and bring projects to successful conclusion within budget and schedule constraints.
• Drives to deliver high quality implementations and drives high customer satisfaction.
• Defines project tasks and resource requirements.
• Assembles and coordinates project staff.
• Plans and drives initial kick-off meeting.
• Proactive identification and management of project issues.
• Provides direction and support to project team.
• Manage the risks of all aspects of projects, including the development of contingency plans.
• Closely monitors project scope for change control; work with customers to uncover new revenue opportunities.
• Carries responsibility for achievement of revenue, expense and margin targets for owned projects.
• Manages multiple resources and tasks across internal and external organizations.
• Provides monthly and quarterly revenue forecasts; meets monthly revenue, cost and margin goals.
• Provides management reports for budget, schedule, risks and issues.
• Champions project needs throughout company, escalates issues to appropriate Leadership.
• Provides detail billing information to support customer invoicing through Open Air.
• Serves as the primary customer interface throughout all phases of the deployment cycle from project kick-off until transition to Customer Support.
• Produces referenceable accounts based on quality delivery of services – on time and on budget.
• Develops and / or recommends process improvements and best practices.
• Manages the entire customer relationship.
• Manages invoicing through collections.
• Produces weekly status reports for the customer and management (internal and external).
• Works with Customers to resolve any invoicing or project issues.
• Serves as an Engagement Manager for key accounts, as needed.
• Submits accurate time sheets and expenses reports and ensures accurate time and expense reporting for team members.
• Assists the Program Management Office / Center of Excellence (COE) with activities designed to improve and streamline internal systems, procedures and implementations.  

Position Summary:

BluJay Solutions Software Developers design and develop innovative web-based applications for the supply chain industry.  We are a team that works closely with our end users and subject matter experts to make sure that the software we design, and build solves real-world problems and isn’t painful to use. 

Essential Functions/Responsibilities:

• Develop code that works
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Appropriately set priority and order for work
• Be able to work in a fast-paced, agile environment
• Learn and apply new technologies and business concepts
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both within a team environment as well as independently

Required Skills/Experience:

• Possess a Bachelor’s degree with an emphasis in CS-Software Development
• Understanding and experience with web technologies; HTML, JSP, JavaScript
• In-depth knowledge of at least one high-level programming language; JAVA, C#
• Experience with design and development through the full product development lifecycle
• Experience in developing data driven applications, primarily using the Microsoft .NET Framework and web technologies
• Windows Mobile, Window Phone, iOS, Android or embedded systems development experience essential if working in our Mobile development team as well as experience of TCP/IP protocols, wireless networks
• Experience in workflow analysis and the re-engineering of business processes
• Knowledge and demonstrated use of relational database systems; Oracle, MySQL
• Exposure to one or more of the following is beneficial; XML, CSS, JSTL, GWT, Flex
• Familiarity with one or more of the following is an advantage; Eclipse, Mercurial, Subversion

Personal Competencies and Attributes

• Proven ability to see a project through to completion
• Enthusian to formulate and tackle new IT iniaitives
• Excellent written and verbal communication and interpersonal skills

BluJay Solutions is looking to add a new Project Manager to our team. We are looking for candidates with recent PM experience in the logistics or supply chain industries. This role can be remote with some travel.

Position Summary: 

The Project Manager manages Company Solutions’ software deployment projects from kick-off to the completion of the implementation of the project including delivering value / return on investment (ROI) to the customer. Leads project teams to deploy standard software, train customers and to develop and implement solution extensions (interfaces, business rules and other special requirements).  Interfaces with all levels of management to champion project needs and provide detailed project reports. 

Required Skills/Experience:

• Minimum of 3-5 years of progressive software project management experience.
• Capable of facilitating design sessions, conflict resolutions, brainstorming, etc.
• Strong interpersonal skills with the ability to mentor and coach company team members.
• Excellent communication, client relationship and analytical skills.
• Well organized and consistently meets commitments.
• Flexible and promotes a teamwork environment.
• Extensive travel required (up to 50%).
• Ability to adapt to new software / systems.
• Ability to work with minimal supervision, and also as part of a large team.
• Good awareness of project financial management.
• Bachelor’s Degree.
• Demonstrated skills with Microsoft Word, Excel, Outlook, and Microsoft Project. 

Desired Skills/Experience:

• PM Certification - PRINCE2, PM, ITIL or equivalent.
• Strong knowledge of Supply Chain Industry and Global Trade Management.
• Previous experience in Fleet Operations, Brokerage, Forwarding, Customs and / or Transportation Management preferred.
• Demonstrated skills with OpenAir
• Good English speaking and written skills.

Position Summary:

Working as part of a larger team, the 2nd line support analyst is responsible for the handling of cases having been initially analyzed and subsequently escalated by the front-line support team. The issues handled by the support team are varied in nature and from customers using our various products.

 Must have a good technical background and be able to drive cases to resolution as a product specialist focused on customs & compliance applications.

 Applicants for this role need to be diligent in carrying out day to day tasks and have the ability to multi-task and adapt when priorities change.  Full training will be provided on the applications and systems, so a willingness to learn is a must. Out of hours work is offered once settled into the role, for which a shift allowance is provided

Essential Functions / Responsibilities:

• Respond to support calls efficiently, ensuring customers are provided with regular updates
• Resolve customs application issues and reporting issues to customers in a timely manner
• Handle escalations and take appropriate action when required
• Ensure Service Levels are met
• Communicate service-impacting issues to Support Manager
• Ability to follow processes & procedures but also to challenge and improve where necessary
• Update documentation and internal knowledgebase
• Need to provide 24*7 support

Required Skills / Experience:

•           2-4 years
•  

Skill set required (Mandatory)

• Technical qualification, such as a degree (or similar) or have 3+ years’ experience on a technical helpdesk.
• Experience in software solutions within the Logistics & Supply Chain Industry is essential
• Understanding of networks, Linux operating systems and internet technologies
• SQL & basic programming/scripting experience (desirable)
• Good technical skills or technical awareness
• Good communication skills (both written and verbal) to provide a quality service to our customers
• Exceptional self-management with the ability to priorities workload in accordance with customer Service Level Agreements (SLAs)
• Ability to listen and interpret customer queries
• Good problem-solving skills
• Ability to resolve queries and retain knowledge for future similar calls, thus enabling quicker resolution
• Ability to work well within a team, supporting other team members where required
• Previous experience working on IT Helpdesk and using a call logging system (desirable)
• Experience with EDI/XML (desirable)
• Exposure to bespoke application support (desirable)
•          

Desired Skills :

• Willingness to travel
• Prepared to work out of normal working hours when required
• Prepared to participate in out-of-hours/on-call support
• To work well with the team

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREE

Position Summary: 

The Project Manager manages Company Solutions’ software deployment projects from kick-off to the completion of the implementation of the project including delivering value / return on investment (ROI) to the customer. Leads project teams to deploy standard software, train customers and to develop and implement solution extensions (interfaces, business rules and other special requirements).  Interfaces with all levels of management to champion project needs and provide detailed project reports. 

Required Skills/Experience:

• Minimum of 3-5 years of progressive software project management experience.
• Capable of facilitating design sessions, conflict resolutions, brainstorming, etc.
• Strong interpersonal skills with the ability to mentor and coach company team members.
• Excellent communication, client relationship and analytical skills.
• Well organized and consistently meets commitments.
• Flexible and promotes a teamwork environment.
• Extensive travel required (up to 50%).
• Ability to adapt to new software / systems.
• Ability to work with minimal supervision, and also as part of a large team.
• Good awareness of project financial management.
• Bachelor’s Degree.
• Demonstrated skills with Microsoft Word, Excel, Outlook, and Microsoft Project. 

Desired Skills/Experience:

• PM Certification - PRINCE2, PM, ITIL or equivalent.
• Strong knowledge of Supply Chain Industry and Global Trade Management.
• Previous experience in Fleet Operations, Brokerage, Forwarding, Customs and / or Transportation Management preferred.
• Demonstrated skills with OpenAir
• Good English speaking and written skills.

The Director, Solution Consulting (DSC) supports the company value based sales efforts by leveraging leadership skills and subject matter expertise to help define business issues, the potential business solution and to match the company solution to

potential challenges defining the resulting value proposition and ROI. This includes, but is not limited to, prospect / customer qualification, completion of RFI/P/Q(s) and proposals, defining of prospect customer requirements and success factors, solution identification, presentation preparation including custom demo preparation and presentation, input to the implementation plan,  and supporting the sales transition.

 The DSC will also share responsibility for product advancement through identifying market trends and direction and through communicating specific client requirements

Required Skills/Experience: 

• Bachelor’s Degree
• Ten plus years relevant experience in the logistics supply chain Strong software solution technology experience
• Strong leadership, process, communication and team support skills
• Ability to solve complex logistics problems development
• Strong analytical skills
• Moderate technical aptitude - should have a good knowledge of how systems work as well as some understanding of business intelligence or database design
• Organized thinker with strong problem solving capability; moderate project management capability is a plus
• Ability to develop and maintain professional relationships with other Company departments and team members to facilitate action
• Ability to work independently with minimal supervision as well as part of a team
• Excellent interpersonal skills with the ability to interact within and outside of Company with individuals at all levels
• Excellent presentation skills and ability to create and perform media assisted presentations in person and virtually

Essential Functions/Responsibilities: 

• Meet and exceed individual and team goals and expectations as assigned
• Support company policies and procedures
• Support company core values
• Support company policies and procedures
• Represent company in a professional manner
• Support all team members in the sales process as require to help ensure team goals are met
• Own the responsibility to work to be adequately trained to be successful
• Work with the Director, Sales throughout the sales process to coordinate sales activity, external and internal, to move opportunities to close 
  • Support and assist in the completion of RFI/P/Q(s)
  • Work with the DS to understand the prospect / customers business
  • Identify prospect solution requirements and map the Company solution to the requirements
  • Support the identification, creation and positioning of the value proposition, NVP, TCO and ROI
  • Assist in the creation and delivery of sales presentations
  • Prepare and present, introductory, standard and custom product demonstrations as required
  • Assist with proposal preparation

• Support Sales Directors in the creation of the implementation plan and pricing
• Support and participate in the Sales Transition
• Create deliverables as required

• As required, participate in market analysis with respect to product requirements
• Support marketing to create appropriate sales literature, white papers, customer success stories, website content, etc.
• Own the creation of product demos, ensure that they are value based and effective
• Create and manage an up to date the recorded demo library
• Gather competitive information for competitors and forward to marketing  
• Assist in trade shows, conferences and industry events as required
• Work closely with the Product Management to advance the product offering
• Support the creation and maintenance of on-line training materials, product documentation or other tasks as required
• Identify prospect and customer roadmap solution requirements
• Be a Company product, technology, operations and domain subject matter expert
• Use the Company CRM database (SF.com) tool as required  by company policy Attend weekly management and team calls as required, as available
• Coordinates and communicate with other internal resource as needed
• Coordinates with other internal resources as needed
• Other duties as may be assigned

Job Title:           Director, Strategic Accounts EMEA

Reporting to:    VP Sales, EMEA

Location:           UK, DACH or Benelux

Position Summary:

The Director, Strategic Accounts, supports BluJay’s growth by nourishing, building, and growing our existing relationships with our top customers in the region. The Director Strategic Account works with BluJay’s existing and new accounts and will be the main point of contact for BluJay, responsible for penetrating the accounts at all subsidiaries and levels and aligning with internal and external stakeholders in other geographical theatres. 

You’re our customers’ trusted advisor and will be responsible for their success and satisfaction using the BluJay products and ensuring renewals for many years to come.  The Director Strategic Accounts is on the front-lines of relationship and account management and owns the success of BluJay’s customers, making customers aware of BluJay’s products and services, capitalizing on your close relationship with them. 

Essential Functions / Responsibilities:

• Creating and implementing account plans for all strategic accounts with short-term objectives and long-term goals along with clearly defined steps to reach them.
• Proactively establishing professional and productive relationships with stakeholders in customer accounts.
• Working in close alignment with customer’s strategic objectives, and proactively positioning products and services to enable customers to execute their goals.
• Coordinating with multiple departments and teams to ensure sales objectives and performance goals are met.
• Responsible for ensuring customers are maximizing ROI from their BluJay investments, and thereby investing in renewing and extending agreements.
• Responsible for overall customer satisfaction by managing internal stakeholders as required, whilst protecting the long-term interests of BluJay.
• Fulfill any number of assigned targets to ensure volume of sales is at profitable level.
• Properly validate, clarify, and assess needs of customers on an ongoing basis. Identifying and separating the “needs” from the “wants” and acting accordingly.
• Ensure the customer holds the company in high esteem, which is depicted by high customer’s satisfaction ratings, references and PR.
• Work collaboratively with other members of staff like service resources staff members, implementation resources experts, sales specialists, and varieties of other management and sales experts in the organization.

Required Skills / Experience:

• 8-10 years of experience in Account Management and Sales in the Supply Chain industry is mandatory.
• Proactive and motivated to go above and beyond to keep customers happy.
• A problem-solving and common-sense mentality to approaching solutions and ability to explain technical solutions in a non-technical environment.
• Previous experience creating proposals, responding to RFIs/RFPs/RFQs and other types of tender.
• Experienced in creating a mutually profitable value-proposition in a SaaS /subscription-based environment.
• Superior communication skills (both written and oral) and comfortable presenting and speaking to C-level/Board Executives.
• Outstanding organizational skills and the ability to manage multiple moving parts and accounts simultaneously.
• A fast learner that can hit the ground running and learn the BluJay value-proposition quickly and proficiently.
• An outside of the box thinker with proven experience developing creative solutions to clients’ out of the ordinary problems.
• Leadership skills with an empathetic approach – our success is based on our customers’ success.
• Knowledge and experience with ERP, CRM, WMS, YMS and Transportation Management Systems.
• Bachelor’s Degree.
• Proficiency using Microsoft Office tools and SFDC.
• Must be able to travel up to 50%.