BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. This role allows for remote work but the candidate still must be in the greater Atlanta area. 

Position Summary:

The Project Manager manages BluJay Solutions internal projects from conception to completion and ensures the solution is sustainable. Leads project teams to define project requirements, deploy new processes and solutions, train employees to develop and implement solution extensions (interfaces, business rules and other special requirements).  Interfaces with all levels of management to champion project needs and provide detailed project reports. Create, reinforce and document process to maintain best practice globally.

Required Skills/Experience:

• Minimum of 3-5 years of progressive PM experience across spectrum of functions within a software and professional services company.
• Capable of facilitating design sessions, conflict resolutions, brainstorming, etc.
• Strong interpersonal skills with the ability to mentor and coach company team members.
• Excellent communication and analytical skills.
• Well organized and consistently meets commitments.
• Flexible and promotes a collaborative environment.
• Ability to travel. Typically, minimal and within region, but could fluctuate with projects.
• Ability to adapt to new software / systems.
• Ability to work with minimal supervision, and as part of a large team.

Desired Skills/Experience:

• Strong knowledge of general business functions and apps.
• Demonstrated skills with projects related to at least one of the following: Sales, Marketing, HR, Finance, Invoicing, Business Intelligence, Time and Expense tracking, etc
• Strong English speaking and written skills.
• Demonstrated skills with PM tools such as: Microsoft Word, Excel, MS Project, Visio and like applications

Essential Functions/Responsibilities: 

• Acts as a proactive partner with business leaders to suggest, define and document project scope.
• Develop and manage scope and project plans.
• Drive projects to successful conclusion within budget and schedule constraints.
• Defines project tasks and resource requirements.
• Assembles and coordinates project staff from internal resources or 3^rd party resources as needed.
• Proactive identification and management of project issues.
• Provides direction and support to project team.
• Manage the risks of all aspects of projects, including the development of contingency plans.
• Carries responsibility for completion of owned projects.
• Manages multiple resources and tasks across internal and external organizations in a matrix style. That is, most team members do not report to the PM.
• Provides management reports for budget, schedule, risks and issues.
• Champions project needs throughout company, escalates issues to appropriate Leadership.
• Develops and / or recommends process improvements and best practices.
• Produces weekly status reports for management.
• Maintain a working knowledge of core business apps.

 Other Responsibilities:  

• Assist with operational issues and reporting issues for all business systems and depts.
• Ability to work with international and multi-cultural team members.
• Proactively review operations to look for process improvements and implement changes.

  Physical Requirements: 

• General office and/or home office responsibilities.
• Extensive keyboarding and looking at a computer monitor.

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. This role allows for remote work in Atlanta. 

The Sr. Contract Specialist’s primary tasks will consist of preparing and negotiating a variety of customer, vendor and general corporate agreements and amendments for BluJay in a way that complies with company policies to reduce risk and maximize revenue. Experience in dealing with confidential information and interfacing with sales teams and multiple levels of management and employees is required.   

Primary Responsibilities:

Serve as a liaison among various Company departments to ensure timely and accurate completion of contractual documents.

• Responsible for timely preparing first drafts and handling redlines and negotiation of Company contracts including, but not limited to, Software License & Services Agreements, Amendments/Addenda, Services Agreements, Non-Disclosue Agreements and various partner agreements with support from the General Counsel and the EVP of Legal & HR.
• Assist with review, negotiation and processing of vendor agreements, such as technology, marketing and other commercial contracts.
• Review signed agreements received for handwritten or non-highlighted revisions and approve for signature. Facilitate signature by official Company signatory. 
• Serve as primary liaison among various Company departments to ensure timely and accurate completion of contractual documents and field cross-departmental questions.
• Direct internal clients in obtaining any necessary approval(s) for non-standard contractual requests. Monitor the approval(s) from the appropriate subject matter experts and release agreement when all approvals are received.
• Maintain a proficient working understanding of Company’s day-to-day functions and products/services.
• Understand the policies, procedures and initiatives of the Company Legal Department and implement them.
• Ensure that Company’s corporate policies and directives are vetted and incorporated into contractual documents.
• Determine whether contract requests which vary from the established standards can be accepted or require additional authorization.
• Ensure compliance with financial policies and objectives of Company, spot pertinent business and financial issues in contracts and raise to internal clients/General Counsel/EVP of Legal & HR as appropriate, for review.
• Update, maintain and ensure the accuracy of an internal customer information, assist Legal Department staff with various contract-related projects and handle all administrative aspects of contract processing.
• Work closely with the General Counsel and EVP Legal & HR on revisions to contract templates.
• Other projects as may be requested from time to time by the General Counsel and EVP Legal & HR.

Qualifications: 

Required Education and/or Experience

• Bachelor’s degree (B.A.) from four-year college or university, or equivalent combination of education and experience.
• Five (5) or more years of experience drafting and negotiating commercial contracts in a software company; familiarity with SaaS agreements desired.
• High proficiency with MS Office Programs including Word, SharePoint, Excel and PowerPoint and with Adobe Acrobat.
• Proactive planning and organizational skills with high attention to detail and desire for excellence.
• High energy, creative, self-motivated, and able to complete tasks with minimal supervision.
• Ability to prioritize and handle multiple projects in a fast paced environment with detail and sensitivity to confidential matters.

Other Qualifications:

• Familiarity with commercial contract concepts.
• Team player who provides excellent client service, builds internal and external client confidence, sets achievable expectations, ensures commitments are met, solicits opinions and ideas from others, responds in a timely manner and shows tact and diplomacy.
• Excellent written and oral communication skills. Actively communicates in an open, clear and consistent manner, explains concepts and procedures clearly and completely and delivers information effectively in a variety of formats.
• High level of accountability. Seeks out new responsibilities, acts on opportunities, generates ideas, holds themselves as well as other team members accountable for performance.

Job Title: Technical Consultant

Role Summary:

Working as part of a larger team of business consultants and project managers, the Technical Consultant is responsible for the handling of all technical issues/topics encountered in the day to day requirements of designing, demonstrating and implementing products within the BluJay Global Trade Network (GTN).

We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. Oracle/SQL and C#.Net/Java) and a number of web technology tools and libraries (e.g. JSPs, Struts, jQuery, ASP.NET, WebAPI,AngularJS,jQuery) on the front end of our applications.  

For systems integration, many protocols are used to facilitate connecting with our customers including web services and a multitude of transfer protocols (RESTful APIs, JSON/XML, Web Services, Service Bus/Queues, SFTP, AS2, queues, etc...).  This means our technical consultants have the opportunity to learn and apply skills in everything from interface development to back end business logic.

Essential functions and responsibilities:

• Works with a designated project manager, project team members, clients/users and colleagues to design, test and deploy integrated solutions, using Company tools.
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Attends client/user meetings and presents issues and solutions both verbally and in writing.
• Analyses and documents technical requirements
• Creates technical specifications, in particular interface specifications and data mapping guides, based on customer specific functional requirements to enable development by a programmer.
• Ensures that design documents are appropriately distributed, reviewed, discussed, modified and ultimately approved
• Involvement in creation of costed business proposals for technical components in cooperation with the sales teams, project managers or business consultants for presentation to clients.
• Assists the development team as necessary in terms of testing fault fixes, customer patches.
• Participate in On Site workshops with potential and existing clients
• Preparation of requirement, functional and technical specifications
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Keeps documentation and internal knowledge base up-to-date.
• Technical implementation work, including but not excluded to:
  • Printer setup and configuration
  • Application of software and database patches
  • Configuration of middleware layer
  • Resolve connectivity issues
  • Design and development of data interfaces between systems
  • Master Data loading as part of project configuration
  • Interface definition, customization, setup, testing and support
• Work within an implementation team directly addressing customer requirements
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Properly set priority and order for work
• Ask for help and provide it to others
• Understand your skills and your talents and apply them appropriately
• Learn and apply new technologies and business concepts
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently
• Able to work independently with minimal supervision
• Able to develop and maintain customized solutions
• Able to perform testing and ensure high quality delivery of software
• Ability to follow processes & procedures but also to challenge and improve where necessary
• Test new product functionality utilising standard quality assurance procedures
• Participate in project tasks when requested

Required Skills & Experience

• 4-years’ Technical Degree
• 1 – 5 years previous development experience
• Understanding of databases (Oracle or Microsoft SQL Server a plus)
• Understanding of java or C#.NET (desirable) and other coding software
• Strong database design knowledge and extensive SQL experience
• Good communication skills (both written and verbal) both remotely and face-to-face
• Ability to listen and interpret customer queries
• Good problem-solving skills
• Ability to work well within a team, supporting other team members where required
• Experience with EDI

Desired Skills & Experience

• Comfortable working directly with customer technical and business resources
• Hands-on experience with Jasper/iReports
• Familiarity with one or more internet infrastructure technologies such as Crystal Reports, Java, XML, XSLT, Unix, Linux and Enterprise Service Business Solutions etc.
• Web development skills including HTML, CSS, JavaScript, AJAX, JSON
• Understanding of Unix/Linux or Microsoft operating systems
• Understanding of JSON or XML data structures; ability to write and interrogate JSON or XML/XSD
• Familiarity with one of more of the following tool: Eclipse, Mercurial, Subversion, Visual Studio Team Services
• Experience of data loading using SQL/Loader and/or creating bespoke upload/update scripts
• Understanding of XML data structures; ability to write and interrogate XML/XSD 

Position Title:          Senior Technical Consultant

Department:             Professional Services Group

Position Summary:

Working as part of a larger team of business consultants and project managers, the Technical Consultant is responsible for the handling of all technical issues/topics encountered in the day to day requirements of designing, demonstrating and implementing products within the BluJay Global Trade Network (GTN).

We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. Oracle and Java, respectively) and a number of web technology tools and libraries (e.g. JSPs, Struts, jQuery) on the front end of our applications.  For systems integration, many protocols are used to facilitate connecting with our customers including web services and a multitude of transfer protocols (SFTP, AS2, queues, etc...).  This means our technical consultants have the opportunity to learn and apply skills in everything from interface development to back end business logic.

Essential Functions/Responsibilities:

• Works with a designated project manager, project team members, clients/users and colleagues to design, test and deploy integrated solutions, using Company tools.
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Attends client/user meetings and presents issues and solutions both verbally and in writing.
• Analyses and documents technical requirements
• Drives development standards and processes for the Professional Services Organization
• Creates technical specifications, in particular interface specifications and data mapping guides, based on customer specific functional requirements to enable development by a programmer.
• Ensures that design documents are appropriately distributed, reviewed, discussed, modified and ultimately approved
• Involvement in creation of costed business proposals for technical components in cooperation with the sales teams, project managers or business consultants for presentation to clients.
• Keeps up-to-date with advances, approaches, techniques and technologies etc. as they relate to the role.
• Assists the development team as necessary in terms of testing fault fixes, customer patches.
• Able to drive On Site workshops with potential and existing clients to discuss architecture and technical design
• Preparation of requirement, functional and technical specifications
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Keeps documentation and internal knowledge base up-to-date.
• Technical implementation work, including but not excluded to:
  • Printer setup and configuration
  • Application of software and database patches
  • Configuration of middleware layer
  • Resolve connectivity issues
  • Design and development of data interfaces between systems
  • Master Data loading as part of project configuration
  • Interface definition, customization, setup, testing and support
• Work within an implementation team directly addressing customer requirements
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Properly set priority and order for work
• Ask for help and provide it to others
• Mentor less experienced business consultants in software design and software tools
• Understand your skills and your talents and apply them appropriately
• Learn and apply new technologies and business concepts
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently
• Able to work independently with minimal supervision

Other Responsibilities:  

 Ability to follow processes & procedures but also to challenge and improve where necessary

• Test new product functionality utilising standard quality assurance procedures
• Keep fully abreast of new functionality and be able to demonstrate same
• Participate in project tasks when requested
• Sales Support

Required Skills/Experience:

• Technical Degree
• 5+ years previous development experience
• Experience in team leadership
• Experience in a consultant or professional services capacity
• Understanding of databases (Oracle a plus)
• Extensive SQL experience
• Capable of working across sectors. Experience of end-to-end development lifecycle
• Experience integrating systems, parsing data from files into application objects and vice versa
• Comfortable working directly with customer technical and business resources
• Good communication skills (both written and verbal) both remotely and face-to-face
• Ability to listen and interpret customer queries
• Good problem solving skills
• Understanding of the Freight Forwarding, Customs (Import / Export / NCTS)  or Transportation industry processes and flows
• Ability to work well within a team, supporting other team members where required
• A thorough knowledge of business-to-business E-Commerce, both over the web and traditional EDI
• Microsoft Office
• Strong English speaking/writing skills

Desired Skills/Experience:

• Hands-on experience with Jasper/iReports
• Familiarity with one or more internet infrastructure technologies such as Crystal Reports, Java, XML, XSLT, Unix, Linux and Enterprise Service Business Solutions etc. will be an added advantage.
• Web development skills including HTML, CSS, JavaScript, AJAX, JSON
• Understanding of Unix/Linux operating systems
• Understanding of XML data structures; ability to write and interrogate XML/XSD
• Familiarity with one of more of the following tool: Eclipse, Mercurial, Subversion
• Experience of data loading using SQL/Loader and/or creating bespoke upload/update scripts
• Understanding of Unix/Linux operating systems
• Understanding of XML data structures; ability to write and interrogate XML/XSD
• Understanding of java code
• Prepared to work out of normal working hours when required

Physical Requirements:

• General office and / or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Up to 50% travel

Position Summary:

It’s our job to expand, improve and maintain the transportation management and warehousing products at BluJay. Product management drives the roadmap and contains a mix of strategic, compliance, technical and customer driven features. We provide the technical answers to the functional requirements in an Agile development process.

Essential Functions / Responsibilities:

• Coding and unit testing for enhancement of TMS and WMS projects.
• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department and company goals.
• Work collaboratively within a team of other engineers
• Should have excellent attention to high quality
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in Java, Java EE
• Spring and Hibernate (or any ORM)
• Good (PL/)SQL knowledge
• Knowledge of repository tools such as GitHub or BitBucket

 Required Skills / Experience:

          4-8 years

Skill set required (Mandatory):

Core Java, J2EE, Oracle , Jasper Reports, Web Services (SOAP & REST), XML processing, any app server.

Desired Skills:

Drools, Spring, Hibernate.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

Position Title:          Senior Business Consultant

Department:             Professional Services Group

Position Summary:

As a Senior Business Consultant the individual will develop integrated solutions based on specifications produced using the BluJay toolset. It will involve the methodical investigation, analysis and documentation of all or part of a business in terms of business functions and processes relating to BluJay solutions and integration into client back office system plays a major part in the role. The BC will be working as an integral part of a project based team with an allocated Project Manager who will be responsible for allocating project resources, including the Business Consultant.

The individual is regarded as a professional person, with good client-facing communication skills and project experience.

Primary responsibilities are the definition of requirements for integrating any aspect of the client processes with BluJay systems. The candidate must also manage a variety of client accounts and be able to size, scope and help cost estimate our services for customers.

As a Business Consultant, the individual must demonstrate a high level of experience in the field of Inventory in terms of practical field experience and software delivery.

Essential Functions/Responsibilities:

Works with a designated project manager, project team members, clients/users and colleagues to design, test and deploy integrated solutions, using Company tools

• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development
• Drives client/user meetings and presents issues and solutions both verbally and in writing.
• Able to lead On Site workshops with potential and existing clients to design an overall implementation of the Company product
• Articulates client requirements via preparation of requirements documents and functional specifications
• Articulates how the Company product solution can meet the business objectives of the client
• Interpret the limitations/restrictions of the software and recommend process changes with the client or software enhancements
• Fully understand the key deliverables in the project under their direct control and maintain close co-operation with the Project Manager in terms of milestones, priorities, timescales, risks & issues
• Keeps documentation and internal knowledge base up-to-date
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Properly set priority and order for work
• Ask for help and provide it to others
• Understand your skills and your talents and apply them appropriately
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently
• Able to work independently with minimal supervision
• Maintain an awareness of Company products to be able to discuss them with customers and to assist with follow-up product demonstrations and presentations if needed while on-site
• Works with the PMO office to define standard documents for use in the requirements gathering and functional specification processes.
• Works to understand the complete end to end solution for a given Company product, understanding not just areas or pieces of functionality, but the solution as a whole

Other Responsibilities:  

• Ability to follow processes & procedures but also to challenge and improve where necessary
• Test new product functionality utilising standard quality assurance procedures
• Participate in project tasks when requested
• Support the Training Department by designing & delivering user training sessions

 Required Skills/Experience: 

• 4 year Technical Degree
• 10+  years previous experience in the delivery of software solutions within the Logistics & Supply Chain Industry, specifically in Transportation
• Comfortable working directly with customer technical and business resources
• Good communication skills (both written and verbal) both remotely and face-to-face
• Ability to listen and interpret customer queries
• Good problem solving skills
• Ability to work well within a team, supporting other team members where required
• Experience of end-to-end development lifecycle

Desired Skills/Experience:

• Reading/Writing/Speaking skills in minimum of 2 languages
• Good technical skills or technical awareness
• Microsoft Office 

Physical Requirements: 

• General office and / or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Up to 75% travel

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. You can see our new Holland office and find out more about our culture here: https://www.youtube.com/watch?v=zkKls3KrXvk&t

Position Summary:

 The Quality Assurance II (QAII) Engineer is responsible for ensuring that any software produced is free of defects and delivers the functionality as defined by the sprint stories.  Testing may not be limited to software produced by the India based team.  Usage must include any components involved in the usage scenario regardless of origination.  The QAII must interject quality considerations (performance, reliability, user experience…) throughout the development sprint, not just through usage testing.   

Required Skills/Experience:

• 3+ years of professional software testing experience
• Candidates should have a bachelor’s degree, with an emphasis in Computer Science and Software Development
• Experience with testing methodologies, writing test cases and documenting test results
• Familiar with test tools including TestComplete, Postman, JMeter…

Essential Functions/Responsibilities: 

• Plans and directs activities concerned with development, application, and maintenance of quality standards for products, and/or business systems.
• Implements standards and methods for inspection, testing, and evaluation based on the organization's quality management guidelines.
• Assures compliance of organization's products and processes.
• Records all required activity for reporting of product quality data.
• Assures that products leaving the development organization are effective and free from defects or operational problems or errors.
• Verifies the accuracy or performance of the product and troubleshoots the correction of any problems or issues.
• Tests the product, using it both as recommended and not as intended (negative testing).
• Thinks of how consumers may use the product incorrectly to reduce errors.
• Possesses creativity and understanding of the product and the goals of the company.
• Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry.
• Assumes responsibility for testing the item under various working conditions or for verifying the information that the item provides.
• Implements automated tests for regression and validation of production.

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. You can see our new Holland office and find out more about our culture here: https://www.youtube.com/watch?v=zkKls3KrXvk&t

Position Summary:

 The Quality Assurance (QA) Engineer is responsible for ensuring that any software produced is free of defects and delivers the functionality as defined by the sprint stories.  Testing may not be limited to software produced by the India based team.  Usage must include any components involved in the usage scenario regardless of origination.  The QA must interject quality considerations (performance, reliability, user experience…) throughout the development sprint, not just through usage testing.   

Required Skills/Experience:

• Software testing experience
• Candidates should have a bachelor’s degree, with an emphasis in Computer Science, Software Development or equivalent 
• Experience with testing methodologies, writing test cases and documenting test results
• Familiar with test tools including TestComplete, Postman, JMeter…

Essential Functions/Responsibilities: 

• Plans and directs activities concerned with development, application, and maintenance of quality standards for products, and/or business systems.
• Implements standards and methods for inspection, testing, and evaluation based on the organization's quality management guidelines.
• Assures compliance of organization's products and processes.
• Records all required activity for reporting of product quality data.
• Assures that products leaving the development organization are effective and free from defects or operational problems or errors.
• Verifies the accuracy or performance of the product and troubleshoots the correction of any problems or issues.
• Tests the product, using it both as recommended and not as intended (negative testing).
• Thinks of how consumers may use the product incorrectly to reduce errors.
• Possesses creativity and understanding of the product and the goals of the company.
• Reviews technical publications, articles, and abstracts to stay abreast of technical developments in industry.
• Assumes responsibility for testing the item under various working conditions or for verifying the information that the item provides.
• Implements automated tests for regression and validation of production.

BluJay Solutions is looking to add another Logistics Coordinator to our team. This role will be on our After Hours team. Your schedule would be Wednesday-Thursday-Friday, 4pm to 12am in our Holland office. Weekends are remote from home and times can vary, usually an 8 hour shift between 9am and 9pm.

The Logistic Coordinator is responsible for planning and execution of customer’s transportation.  Management of a complete chain of events including planning/consolidating, tendering, appointing, closing, and payment of all loads in a specific geographic region.  The selected candidate must work towards the operational goals set by the Logistics Manager including on-time performance and tender acceptance measured in the TMS via the carrier performance and tender activity reports.   Also, this individual contributes to the other operational goals that may include a savings goal for our customer, through decision making, project involvement, and equipment utilization.

Qualifications:

• Technology/Computer Skills (MS Office, Access, Excel, Internet)
• Ability to Multi-Task (working in a fast pace environment)
• Strong Organization Skills (and Ability to Prioritize)
• Customer Service Orientation
• Good Written and Verbal Communication Skills with a wide variety of audiences (senior management, carriers, vendors, etc.)
• Time Management Skills
• Problem Solving Ability

Desired Qualifications:

• Transportation / Logistics Education or Equivalent Experience
• Familiarity with Transportation Management Software
• Project Management Experience

Key Accountabilities

• Plan and consolidate orders and build into loads
• Tender of loads to carriers in routing guide
• Ensure all loads are covered in a timely manner
• Ensure appointments are made on all loads
• Ensure all loads are closed out in a timely manner
• Address all concerns/issues while load is enroute
• Approve/Deny any accessorial charge requests
• Track and develop action plans for on-time performance and tender acceptance
• Project involvement to drive efficiencies and cost savings

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. You can see our new Holland office and find out more about our culture here: https://www.youtube.com/watch?v=zkKls3KrXvk&t

Position Summary:

The Project Manager manages BluJay Solutions internal projects from conception to completion and ensures the solution is sustainable. Leads project teams to define project requirements, deploy new processes and solutions, train employees to develop and implement solution extensions (interfaces, business rules and other special requirements).  Interfaces with all levels of management to champion project needs and provide detailed project reports. Create, reinforce and document process to maintain best practice globally.

Desired Skills/Experience:

• Strong knowledge of general business functions and apps.
• Demonstrated skills with projects related to at least one of the following: Sales, Marketing, HR, Finance, Invoicing, Business Intelligence, Time and Expense tracking, etc
• Strong English speaking and written skills.
• Demonstrated skills with PM tools such as: Microsoft Word, Excel, MS Project, Visio and like applications

Required Skills/Experience:

• Minimum of 3-5 years of progressive PM experience across spectrum of functions within a software and professional services company.
• Capable of facilitating design sessions, conflict resolutions, brainstorming, etc.
• Strong interpersonal skills with the ability to mentor and coach company team members.
• Excellent communication and analytical skills.
• Well organized and consistently meets commitments.
• Flexible and promotes a collaborative environment.
• Ability to travel. Typically, minimal and within region, but could fluctuate with projects.
• Ability to adapt to new software / systems.
• Ability to work with minimal supervision, and as part of a large team.

Essential Functions/Responsibilities: 

• Acts as a proactive partner with business leaders to suggest, define and document project scope.
• Develop and manage scope and project plans.
• Drive projects to successful conclusion within budget and schedule constraints.
• Defines project tasks and resource requirements.
• Assembles and coordinates project staff from internal resources or 3^rd party resources as needed.
• Proactive identification and management of project issues.
• Provides direction and support to project team.
• Manage the risks of all aspects of projects, including the development of contingency plans.
• Carries responsibility for completion of owned projects.
• Manages multiple resources and tasks across internal and external organizations in a matrix style. That is, most team members do not report to the PM.
• Provides management reports for budget, schedule, risks and issues.
• Champions project needs throughout company, escalates issues to appropriate Leadership.
• Develops and / or recommends process improvements and best practices.
• Produces weekly status reports for management.
• Maintain a working knowledge of core business apps.

 Other Responsibilities:  

• Assist with operational issues and reporting issues for all business systems and depts.
• Ability to work with international and multi-cultural team members.
• Proactively review operations to look for process improvements and implement changes.

  Physical Requirements: 

• General office and/or home office responsibilities.
• Extensive keyboarding and looking at a computer monitor.

Position Summary:  

 As a Business Consultant the individual will develop integrated solutions based on specifications produced using the BluJay toolset. It will involve the methodical investigation, analysis and documentation of all or part of a business in terms of business functions and processes relating to BluJay solutions and integration into client back office system plays a major part in the role. The BC will be working as an integral part of a project based team with an allocated Project Manager who will be responsible for allocating project resources, including the Business Consultant. The individual is regarded as a professional person, with good client-facing communication skills and project experience.  

Primary responsibilities are the definition of requirements for integrating any aspect of the client processes with BluJay systems. The candidate must also manage a variety of client accounts and be able to size, scope and help cost estimate our services for customers. 

 As a Business Consultant, the individual must demonstrate a high level of experience in the field of Inventory in terms of practical field experience and software delivery. 

Required Skills/Experience:   

• 4 year Degree 
• 1 – 5 years previous experience in the delivery of software solutions within the Logistics & Supply Chain Industry 
• Comfortable working directly with customer technical and business resources 
• Good communication skills (both written and verbal) both remotely and face-to-face 
• Ability to listen and interpret customer queries  
• Good problem solving skills 
• Ability to work well within a team, supporting other team members where required  

Desired Skills/Experience:   

• Good technical skills or technical awareness 
• Microsoft Office 
• Reading/Writing/Speaking skills in another languages is a plus

 Physical Requirements:   

• General office and / or home office responsibilities 
• Extensive keyboarding and looking at a computer monitor 
• Up to 50% travel 

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners. You can see our new Holland office and find out more about our culture here: https://www.youtube.com/watch?v=zkKls3KrXvk&t

The Sr. Contract Specialist’s primary tasks will consist of preparing and negotiating a variety of customer, vendor and general corporate agreements and amendments for BluJay in a way that complies with company policies to reduce risk and maximize revenue. Experience in dealing with confidential information and interfacing with sales teams and multiple levels of management and employees is required.   

Primary Responsibilities:

Serve as a liaison among various Company departments to ensure timely and accurate completion of contractual documents.

• Responsible for timely preparing first drafts and handling redlines and negotiation of Company contracts including, but not limited to, Software License & Services Agreements, Amendments/Addenda, Services Agreements, Non-Disclosue Agreements and various partner agreements with support from the General Counsel and the EVP of Legal & HR.
• Assist with review, negotiation and processing of vendor agreements, such as technology, marketing and other commercial contracts.
• Review signed agreements received for handwritten or non-highlighted revisions and approve for signature. Facilitate signature by official Company signatory. 
• Serve as primary liaison among various Company departments to ensure timely and accurate completion of contractual documents and field cross-departmental questions.
• Direct internal clients in obtaining any necessary approval(s) for non-standard contractual requests. Monitor the approval(s) from the appropriate subject matter experts and release agreement when all approvals are received.
• Maintain a proficient working understanding of Company’s day-to-day functions and products/services.
• Understand the policies, procedures and initiatives of the Company Legal Department and implement them.
• Ensure that Company’s corporate policies and directives are vetted and incorporated into contractual documents.
• Determine whether contract requests which vary from the established standards can be accepted or require additional authorization.
• Ensure compliance with financial policies and objectives of Company, spot pertinent business and financial issues in contracts and raise to internal clients/General Counsel/EVP of Legal & HR as appropriate, for review.
• Update, maintain and ensure the accuracy of an internal customer information, assist Legal Department staff with various contract-related projects and handle all administrative aspects of contract processing.
• Work closely with the General Counsel and EVP Legal & HR on revisions to contract templates.
• Other projects as may be requested from time to time by the General Counsel and EVP Legal & HR.

Qualifications: 

Required Education and/or Experience

• Bachelor’s degree (B.A.) from four-year college or university, or equivalent combination of education and experience.
• Five (5) or more years of experience drafting and negotiating commercial contracts in a software company; familiarity with SaaS agreements desired.
• High proficiency with MS Office Programs including Word, SharePoint, Excel and PowerPoint and with Adobe Acrobat.
• Proactive planning and organizational skills with high attention to detail and desire for excellence.
• High energy, creative, self-motivated, and able to complete tasks with minimal supervision.
• Ability to prioritize and handle multiple projects in a fast paced environment with detail and sensitivity to confidential matters.

Other Qualifications:

• Familiarity with commercial contract concepts.
• Team player who provides excellent client service, builds internal and external client confidence, sets achievable expectations, ensures commitments are met, solicits opinions and ideas from others, responds in a timely manner and shows tact and diplomacy.
• Excellent written and oral communication skills. Actively communicates in an open, clear and consistent manner, explains concepts and procedures clearly and completely and delivers information effectively in a variety of formats.
• High level of accountability. Seeks out new responsibilities, acts on opportunities, generates ideas, holds themselves as well as other team members accountable for performance.

Business Analyst Customs Compliance & Certification Expert  is a member of the Product Management Team who will acquire and utilize deep product and Customs expertise.

CCEs are responsible for validating that the developed technology products solve real-world problems, in line with the technical, functional, and compliance requirements as described by the BPOs.

They are responsible for end-to-end testing after QA, following the test scenarios prepared by the BPOs.

They are working in close collaboration with the BPOs in order to perform the test scenario in a coherent and though through manner, and then coordinates the creation, correction, deployment, and validation of any fixes found during compliance and certification testing.

They are responsible for working with:

-              The BPO responsible for the country

-              Software Engineers, and Quality Analysts, for proper hand over and follow up of any bugs and issues

-              The certification manager for progress reporting

-              The Professional Services team for hand over as a final closing step

Essential Functions and Responsibilities:

The functions and responsibilities will be acquired through the appropriate amount of time and training, including by not limited to shadowing and supporting current senior BPO.

• Educate himself Customs and Existing customs process in CM
• Execute the certification testing scenarios
• Collaborate with the BPO who has ownership of the compliance and certification testing
• Review and qualify mapping issues
• Review and qualify coding issue
• Create and follow-up Jira for bugs
• Coordinate with TPO and dev for bug correction
• Report test progress to the certification manager
• Hand off to PSG for compliance and certification testing closure

 Required Skills/Experience:

• Resilience and motivation to reach out to and work with the various stakeholders, inside and outside the company
• Minimum of 3 years’ experience as Business Analyst or related field
• Minimum of 5 years’ experience leading and delivering projects on-time and on-budget
• Demonstrated success defining and launching products
• Excellent written and verbal communication skills
• Solid technical background with the understanding and/or hands-on experience in software development and web technologies
• Strong interpersonal skills with the proven ability to work well with all levels of personnel both within and outside of the global organization.
• Ability to work independently as well as part of a team
• Self-motivated with the ability to work with minimal supervision as part of a global team
• Strong problem-solving skills

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners.

Job Requirements:

1. B.com with 3 -4 years’ experience in collections & credit control process
2. Experience is in handling US accounts/customers (preferable)
3. Need to chase customers for outstanding invoices
4. Knowledge on US sales tax
5. Able to work in shifts
6. Accounting Knowledge
7. Good communication skills

BluJay Solutions delivers supply chain software and services to the world’s most progressive retailers, distributors, freight forwarders, manufacturers, and logistics service providers. Transforming supply chain logistics with the BluJay Global Trade Network, we enable customers to unlock the power of more than 40,000 universally connected partners.

Job Description-

• Skilled with Oracle Database internals, Real Application Cluster, RMAN, Cloud Control, AWS RDS, Linux, bash programming, Oracle system tuning.
• Experience with native and direct import with Oracle Data pump
• Understanding of Linux disk subsystem and udev
• Responsible for executing on functional and business goals for the team
• Proactively escalates issues to manager that impact the schedule or have broader technical implications.
• Possess the talent to undertake and solve complex problems
• Properly set priority and order for work
• Learn and apply new technologies and business concepts
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently
• Report status and roadblocks to manager as needed in a clear manner
• Critically analyze requirements to determine if there exists a better approach than the one being requested
• Use the company wiki to maintain documentation on existing processes, work-in-progress designs, and technical support
• Write shell scripts to automate deployment tasks
• Attend daily standup meetings with the team to discuss status and listen to the statuses of the rest of the team. Offer relevant input to team-members
• Update the statuses of JIRA tickets assigned to you
• Work well with other departments as needed
• Take ownership and stewardship of the entire database estate
• Skilled in structured query language
• Skilled in tuning individual queries, database applications, and optimizing databases for performance
• Monitoring and Health Checks
• Non-Production/Production Break/Fix Resolution
• Non-Production/Production Database Refresh
• Database backup and restore
• Participate in 24/7 on-call rotation
• Oracle patching and upgrades
• Working knowledge of SQL Server, MySQL, PostgreSQL a plus

Position Summary:
BluJay Solutions Software Developers design and develop innovative web-based applications for the supply chain industry that rock.
All our software products are hosted in a single-instance, multi-tenant model and are accessed by thousands of users across dozens of countries. Our primary applications; the TMS® and Customs Management® are used to plan, execute, track, and settle billions of dollars of transportation movements every year.

We are a Scrum shop that works closely with our end users and subject matter experts to make sure that the software we build solves real-world problems and isn’t painful to use.

We utilize several technologies including some of the usual suspects for storage and application programming (i.e. Oracle and Java, respectively) and several web technology tools and libraries (e.g. JSPs, Struts, Flex, jQuery) on the front end of our applications. This means our developers learn and apply skills in everything from interface development to complex back end business logic.
Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the environment, tools and knowledge to succeed. We embrace a relaxed work environment combined with comfy furniture, cool tech, and great people.
You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed

Essential Functions / Responsibilities:
• Coding and unit testing for enhancement of projects.

• Develop the code for the requirements assigned referring the product requirement documents

• Fixing the issues (Internal or External) with in the defined SLA

• Unit testing • Preparing and updating the necessary technical documents before, during and after coding

• Reports Development using Reporting tools (Like Jasper)

• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.

• Work collaboratively within a team of other engineers

• Should have excellent attention to high quality

• Good written and oral communication Skills

• Good programming and debugging skills.

• Good experience in Java, Java EE

• Spring and Hibernate (or any ORM) • Good SQL knowledge • Knowledge of repository tools such as GitHub & SVN.
Required Skills / Experience: 6-8 years

Skill set required (Mandatory)
• Core Java, J2EE, JPA or Hibernate, Spring, JSP, JDBC, SQL, Oracle, Jasper Reports, Web Services (SOAP & REST), Apache Camel, XML processing, any app server.

Desired Skills:
• Drools, Vaadin, Spring, Hibernate.

The Business Product Owner (BPO) for the HYD Customs Competence Center is a member of the Product Management Team who will acquire and utilize deep product and Customs expertise.  BPOs are responsible for facilitating the creation of valued, usable technology products that solve real-world problems by actively participating as an investigator and decision-maker within Product Management.

They are responsible for end-to-end analysis of the specific requirements of various Customs authorities, and creation and hand off of the required deliverables to the development team.

They are the owner of the certification / compliance testing once the development is finished, validating that the product is answering the functional and compliance requirements. As such, they are developing the test scenarios, before working in close collaboration with the compliance and certification experts (who will execute the test scenario), addressing and coordinating the bugs and changes with the development team.

They are responsible for working with:

• the Technical Product Owner (TPO) to maximize the time developers spend enhancing our technology suite and ensuring that the work delivers the highest possible value to our customers’ organizations
• The compliance and certification experts
• The country authorities and local partners
• The certification manager for progress reporting

This role requires the Business Product Owner to work closely with internal and external stakeholders, TPOs, Software Engineers, and Quality Analysts to enhance our products in a way that solves real business problems.  Business Product Owners also work cross-functionally to ensure successful communication, adoption, and use of the developed technology.

The goal of the Business Product Owner is to become a subject matter expert for roadmap items by driving them through requirements gathering, feature breakdown, development and launch and assuring they meet both market needs and company goals.

 Essential Functions and Responsibilities:

The functions and responsibilities will be acquired through the appropriate amount of time and training, including by not limited to shadowing and supporting current senior BPO.

• Responsible for taking road map items and working with TPO to turn them into actionable user stories that reflect the way the product solves a business problem
• Search contact details and get access to customs authorities individual or contact
• Conduct High level review of customs and customs procedures, including high level dev. estimates
• End to end analysis of a country Customs requirements
• Analyze of functional specifications from Customs
• Analyze of technical specifications from Customs
• Facilitate the analysis of technical specs for connectivity to Customs systems
• Create test scenarios for Certifications / Compliance testing
• Own the Certifications / Compliance testing process, manage and facilitate the work of Compliance & Certification experts
• Report test progress to certification manager
• Monitor Compliance changes for countries under his responsibility, for technical and functional changes
• Perform Sanity check on other BPO deliverables as part of their learning curve
• Articulates feature capabilities and business scenarios to all levels of internal and external audiences.

 Required Skills/Experience:

• Resilience and motivation to reach out to and work with the various stakeholders, inside and outside the company
• Minimum of 3 years’ experience as Business Analyst or related field
• Minimum of 5 years’ experience leading and delivering projects on-time and on-budget
• Demonstrated success defining and launching products
• 5+ years of experience within the Supply Chain industry, esp in Compliance / Customs domain
• Excellent written and verbal communication skills
• Solid technical background with the understanding and/or hands-on experience in software development and web technologies
• Strong interpersonal skills with the proven ability to work well with all levels of personnel both within and outside of the global organization.
• Ability to work independently as well as part of a team
• Self-motivated with the ability to work with minimal supervision as part of a global team
• Strong problem-solving skills
• Proven ability to turn customer requests into clear business requirements

Demonstrated skill in managing internal and external customer expectations

It’s downright impressive how much of an impact a group of developers in can have on the software used to manage transportation and logistics around the world …

BluJay Solutions Software Developers design and develop innovative web-based applications for the supply chain industry that rock.

 Our software products are deployed on premise or hosted in a single-instance, multi-tenant model and are used by customers across the globe. Our Parcel application is used to process millions of package movements every year. It’s kind of a big deal.

 We are a Scrum shop that works closely with our end users and subject matter experts to make sure that the software we build solves real-world problems and isn’t painful to use.

 We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. MySQL/Oracle/SQLServer, and C++, Java) and a number of web technology tools and libraries (e.g. PHP, Ajax, JSON) on the front end of our applications. This means our developers learn and apply skills in everything from interface development to complex back end business logic.

 Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the environment, tools and knowledge to succeed. We embrace a relaxed work environment combined with comfy furniture, cool tech, and great people.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.

Essential Functions / Responsibilities:

• Total around 5+ years’ experience in C++ based products/projects (preferably with windows and Visual studio)
• Minimum 3 years of experience in designing and architecture
• Minimum 2 year of experience in leading a team of C++ developers(6-8)
• Preparing detailed design documents and design approaches using the various tools
• Translating the business requirements to technical specifications that can be used by the teams to develop.
• Define implementation approaches, algorithms and code structure to meet the requirements
• Lead the analysis, design, and implementation planning of the technical/business solution
• Work collaboratively within a team of other engineers and have strong influencing and leadership skills
• Lead and Mentor employees on architecture, design and coding
• Should have excellent attention to high quality
• Provide estimates for the requirements
• Review and commit the code
• Provide builds to various environments
• Preparing and maintaining the necessary technical documents
• Good understanding of agile product development methodology

Required Skills / Experience:

          5+ years

Skill set required (Mandatory)

C++, STL, MySQL. Oracle, MSSQL, Complex SQL queries, Multithreading, Socket Programming, Debugging skills

Desired Skills :

Windows, PHP, Java Script, HTML, Jasper Reports, Boost library.

BluJay Solutions Software Developers design and develop innovative web-based applications for the supply chain industry that rock.

Our software products are deployed on premise or hosted in a single-instance, multi-tenant model and are used by customers across the globe. Our Parcel application is used to process millions of package movements every year. It’s kind of a big deal.

We are a Scrum shop that works closely with our end users and subject matter experts to make sure that the software we build solves real-world problems and isn’t painful to use.

We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. MySQL/Oracle/SQLServer, and C++, Java) and a number of web technology tools and libraries (e.g. PHP, Ajax, JSON) on the front end of our applications. This means our developers learn and apply skills in everything from interface development to complex back end business logic.

Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the environment, tools and knowledge to succeed. We embrace a relaxed work environment combined with comfy furniture, cool tech, and great people.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.

Job Description:

• Good understanding on design patterns, design principles, coding practices in
• Very good experience in OOPS, Core Java
• Very good experience in JEE (JSP, JSTL, SERVLETS), Java Script, Jquery,
• Very good experience in some of the frameworks like Spring, Hibernate, Struts, JSF
• Very good experience in defining/creating SOAP & RESTful web services. JAX-WS, JAX-RS
• Experience in product
• Good knowledge of XML, X/D/HTML, JavaScript and related WEB 2.0
• Knowledge on SQL and PLSQL
• Knowledge of repository tools such as GitHub, Subversion & CVS.
• Experience in working with servers like Web Logic, JBoss

 Desirable Skill Set Required (Add-on):

• EJB, JSON, DWR, Vaadin, GWT
• Strong knowledge on PLSQL
• Knowledge of environments such as UNIX, Linux
• Test Automation exposure with relevant tools
• Writing & optimizing queries and stored procedures
• Experience in developing Mobile OS & API’s (IOS, Android) is a plus.
• Profiling, JMeter expertise, Various Unit/Integration testing frameworks (JUnit, Cactus, Enterprise Unit)
• Exposure or experience with SaaS and multi-tenant product design will be
• Self-Motivated, Dynamic and Good Team Player
• Experience in product based company
• Experience in domain of Supply chain execution
• Worked in Agile-Scrum process

The Support Analyst is a member of BluJay’s Support Services Team, responsible for working with BluJay customers and resellers to manage and resolve incidents relating to our products and integration tools. 

Primary activities include issue diagnosis, troubleshooting, and Level 1 & 1.5/2 incident management.  The analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. 

Level 1 & 1.5/2 incident management main categories: -

• System configurations
• User management
• Operational process issues
• Application functionality/Presentation Skills
• API - Interface issues from/to integrated various applications
• Maintain Known Error Database (KEDB) and Support related SOPs (Standard Operating Procedures – ITIL)
• Master data updates incl. exchange rates (monthly) or uploads.
• Good Knowledge on SQL queries and reports
• Application configuration
• Business Rules - e.g. making certain fields mandatory prior to processing
• Application Interface rules - both From and To
• Configure system codes - e.g. Milestone codes, container codes
• DDSM (Data Driven Service Management) - e.g. invoice printing, pre-alert
• Query Builder to fetch / configure in the application

Required Skills

• Demonstrated successful customer service experience with the ability to manage moderate to complex customer issues with calm, comfort, and ease
• Strong troubleshooting and support skills, including the ability to creatively utilize all available resources to satisfy customer
• Ability to take ownership of moderate issues/assignments and follow through to completion
• Demonstrates aptitude to prioritize and handle multiple issues simultaneously
• Effective oral and written very good communication skills
• Strong attention to detail and accuracy
• Ability to work independently in a fast paced technical environment
• Ability to function and contribute in team environment
• Effective time management and project management skills
• Must be willing to work flexible hours
• Familiarity with SCM software, the transportation industry, or custom brokerage, Finance / Freight Accounting System and Visibility application is a plus
• Minimum of 3 years’ experience working in a technical support environment and/or
• Associate degree or completion of technical college, with computer science focus
• Students for intern program or working towards their degree
• Good Knowledge on SQL, PL/SQL. SQL Certification
• Application Integration Knowledge – Integration API, EDI, XML, JMS, JAXB, Webservice
• Knowledge on FTP/SFTP
• Good Knowledge on databases and database management systems (SQL, MySQL, Oracle)
• IT Knowledge - Deployment, Migration, Patch Installation/upgrade, Backups
• ITIL / SOPs – Incident Management, Change Management, Risk Analysis, Risk Mitigation Handling Strategy and Release Management.

Position Qualification Summary

BluJay Solutions Senior Technical Operations Team Leads are responsible for all aspects of our global SaaS infrastructure.

All of the software products we offer are hosted in a single-instance, multi-tenant model accessed by thousands of users across dozens of countries, and our primary application is used to plan, execute, track, and settle billions of dollars of transportation movements every year.

This position will collaborate with senior leadership, enterprise architects, and subject matter experts to design, implement, and support the systems and service that enable our customers’ success. Whilst running traditional system administration, network, and storage teams is part of the job, you will also need to embrace and drive automation into every aspect of our infrastructure. At the heart of our success is a secure, scalable, performant, fault tolerant, and efficient infrastructure that powers millions of business processes at scale.

The systems that the Global Cloud and Infrastructure Operations team support are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.  Foosball, air hockey, and/or ping pong skills are an added bonus.

Key Accountabilities

• Provide demand and portfolio assignment across global co-location and public cloud environments
• Manage and lead 24/7 operations team to support our cloud applications and services

• Support the entire application life-cycle, including development, testing, patches, and tri-annual releases.
• Lead multiple assignments/projects simultaneously.
• Properly set priority and order for work.

• Responsible for career development, performance and pay discussions of team members
• Responsible for executing on functional and business goals for the team
• Maintain personal accountability for getting things done on time and with quality results.

• Develop solid relationships with support teams, QA, and development to improve system stability and availability.
• Proactive in searching for continuous improvement opportunities.

• Learn and apply new technologies and business concepts.

• Participates in establishing, documenting, maintaining, and following information technology standards.
• Participates in 24x7 on-call rotation to support immediate response to critical system issues.

Qualifications

• BS or BA in Information Systems, Computer Science, or related field
• Strong problem solving skills
• Strong background with AWS, Linux, and Configuration tools

• 5-7 years leading SaaS teams
• Demonstrated success in delivering high availability customer facing services 
• Demonstrated success in developing and leading Technical Operations teams 
• Demonstrated success in sustaining exceptional service uptime and reliability
• Expert knowledge of system provisioning and management practices
• Expert knowledge of infrastructure automation and management practices
• Excellent verbal and written communications skills
• Mentor team members

• Some International travel required

Position Qualification Summary

BluJay Solutions Network & Systems Administrators are responsible for the care and feeding of web-based applications for the supply chain industry that don’t go down.

We utilize a number of technologies including some of the usual suspects like F5, Cisco, UCS, VMWare, Linux, Netapp, Nimble, and Oracle to support these applications. We are also diligently transitioning from a traditional co-location model to fully hosted IaaS and PaaS service based architecture utilizing Amazon Web Services. We tie it all together with Cisco Firewalls, Switches, and Routers, Meraki wireless equipment, and F5 application delivery controllers. We utilize a number of open source and commercial applications like JBoss, Hornet MQ, IBM Websphere Application Server, IBM Websphere MQ, IBM Cognos, Axway, Webfocus, Chef, ElasticSearch, and Zenoss within our application stack. This means our Administrators learn and apply skills in everything from application, network, and server administration to DevOps scripting and process automation. We do it all in an effort to provide our customers with rock solid system availability and performance.

 The systems that the Global Cloud and Infrastructure Operations team support are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. Although we embrace a relaxed work environment combined with comfy furniture, cool tech, and great people, we are most concerned with your career and your ability to grow and advance yourself

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.  Foosball, air hockey, and/or ping pong skills are an added bonus.

 Key Accountabilities

• Install, monitor, tune, and upgrade the software and hardware infrastructure used to support development, test, and production systems without downtime
• Support the entire application life-cycle, including development, testing, patches, and tri-annual releases
• Lead assignments/projects simultaneously
• Properly set priorities and order for work

• Ask for help and provide it to others
• Maintain personal accountability for getting things done on time and with quality results

• Develop solid relationships with global support teams, QA, and development to improve system stability and availability
• Maintains awareness of current technologies and technological trends; assimilates new technology into the company work environment; advances technical and business proficiency through a formal education process and work assignments
• Participates in establishing, documenting, maintaining, and following information technology standards
• Provides 24x7 on-call rotation to support immediate response to critical system issues

Qualifications

• BS or BA in Information Systems, Computer Science, or related field
• Windows Server Administrator including Active Directory, Group Policy, SCCM, Power Shell, and Exchange is plus
• Strong problem solving skills

• 5-7 years Designing and Architecting enterprise system landscapes
• RedHat/CentOS Linux Administration; has deployed and maintained RedHat-based Linux systems in a production environment

• Experience with cloud platforms, particularly AWS, and Dev/Test/Prod landscapes
• Operational knowledge of server maintenance and builds

• VMWare administration
• Share SAN (Nimble and IBM)
• Mentor junior members
• Linux application administration
• Experience with configuration management systems and concepts (Puppet, Chef, Slack, etc.)
• Shell scripting or other scripting or programming language (Python, Perl, Ruby, PHP, c, Java, TCL, …)
• Experience supporting Java-based applications, including JVM tuning, in a production environment

• Zenoss, OpsGenie, Zabbix,or other enterprise monitoring system
• 20% travel required

Position Title: Marketing Programs Manager DACH

Department:    Marketing

Reports to:      Director of Field Marketing

Position Summary:

This person is responsible for developing, executing and analyzing digital and direct marketing programs targeted at both prospects and existing customers. This marketing role is responsible for creating and executing integrated demand generation programs to drive pipeline growth. Additionally, this person has event management responsibility that includes planning, organizing and executing events, including trade shows, seminars and conferences on time and within budget. Works across multiple functions and specifically the DACH region geographically, and works with cross-functional teams in marketing program identification, development, and execution.

Due to being one of the people responsible for the DACH region candidates must be able to speak German.

Essential Functions/Responsibilities:

• Develop, manage, execute and evaluate integrated demand generation campaigns utilizing all of the marketing mix elements – emails, videos, tradeshows, hosted events, webinars, online advertising, ABM display ads, 3^rd party relationships/programs and social media.
• Manage the process of creating and translating compelling marketing campaign content, including: white papers, eBooks, videos, product collateral, webinars and event content, online advertising, infographics, case studies, website material and social media content. Need to be able to manage the development of this content from conception through execution working cross-functionally with various internal resources.
• Write program briefs for each integrated program with key elements including: target messages, target audiences, goals, major components and timelines. 
• Hands-on development of the various campaign content – webinar management, email copy, social media etc.
• Manage conference and tradeshow participation -- pre-show planning and logistics, on-site and post-show analysis.  Activities include:  Pre-show:  event planning including all exhibit logistics, booth design and updates, vendor management, budget management and all marketing materials support (collateral, media, and promotional items); On-site:  travel to event, set-up booth, manage all installation components, training of booth staff and dismantling and shipment of booth; Post-show:  budget reconciliation, lead analysis (including net new contacts/companies), booth evaluation upon return, shipment dismantling, event debrief survey to team.
• Develop, manage, execute and evaluate lead generation and email nurturing programs and emails through the use of Marketo (or Hubpot) with the goal of generating MQLs. Work with internal resources to create compelling HTML emails and other campaign assets with strong copy, images and call to actions (CTAs).
• Work closely with sales to ensure campaign alignment to sales strategy and communication of programs.
• Provide detailed analysis and reporting of each campaign, including response rates, conversion rates, and ROI.
• Develop, manage, execute and evaluate brand awareness and lead generation campaigns using an Account Based Marketing (ABM) platform. Work with landing pages and display ads to create compelling copy, graphics and call to actions (CTAs).
• Manage marketing budget to support demand generation activities and expenses analyzing the total spend versus budget.

Required Skills/Experience:

• Minimum 2 years of B2B marketing program/campaign execution and lead/demand generation experience in a B2B software technology company.
• Demonstrated success directly managing closed loop integrated marketing programs with a successful track record of achieving results.
• This is a critical and highly visible role in the company that demands creativity, superior organizational, project management and time management skills, attention to detail, the ability to think with clarity under pressure. Most importantly, it requires the drive and ability to take ownership of and deliver high quality programs and content on time, within budget and with a sense of urgency.
• Ability to work in a fast-paced environment and juggle multiple programs simultaneously.
• Clear and compelling writing skills, strong oral communication skills and strong presentation skills.
• The ideal candidate will understand best practices and processes for demand generation and integrated marketing programs and elements.
• High-energy, creative, highly collaborative, team-oriented, driven individual with a passion for executing high quality, successful marketing programs within a complex, global organization.
• Proficient with database marketing, marketing automation, task management, ABM, and CRM tools – Marketo, Basecamp, 6sense, Salesforce.com experience is preferred.
• Ability to travel: 20%