Working as part of a larger team of business consultants and project managers, the Technical Consultant is responsible for the handling of all technical issues/topics encountered in the day to day requirements of designing, demonstrating and implementing products within the BluJay Global Trade Network (GTN).

 We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. Oracle/SQL and C#.Net/Java) and a number of web technology tools and libraries (e.g. JSPs, Struts, jQuery, ASP.NET, WebAPI,AngularJS,jQuery) on the front end of our applications.  

 For systems integration, many protocols are used to facilitate connecting with our customers including web services and a multitude of transfer protocols (RESTful APIs, JSON/XML, Web Services, Service Bus/Queues, SFTP, AS2, queues, etc...).  This means our technical consultants have the opportunity to learn and apply skills in everything from interface development to back end business logic.

Essential functions and responsibilities:

• Works with a designated project manager, project team members, clients/users and colleagues to design, test and deploy integrated solutions, using Company tools.
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Attends client/user meetings and presents issues and solutions both verbally and in writing.
• Analyses and documents technical requirements
• Creates technical specifications, in particular interface specifications and data mapping guides, based on customer specific functional requirements to enable development by a programmer.
• Ensures that design documents are appropriately distributed, reviewed, discussed, modified and ultimately approved
• Involvement in creation of costed business proposals for technical components in cooperation with the sales teams, project managers or business consultants for presentation to clients.
• Assists the development team as necessary in terms of testing fault fixes, customer patches.
• Participate in On Site workshops with potential and existing clients
• Preparation of requirement, functional and technical specifications
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Keeps documentation and internal knowledge base up-to-date.
• Technical implementation work, including but not excluded to:
  • Printer setup and configuration
  • Application of software and database patches
  • Configuration of middleware layer
  • Resolve connectivity issues
  • Design and development of data interfaces between systems
  • Master Data loading as part of project configuration
  • Interface definition, customization, setup, testing and support
• Work within an implementation team directly addressing customer requirements
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Properly set priority and order for work
• Ask for help and provide it to others
• Understand your skills and your talents and apply them appropriately
• Learn and apply new technologies and business concepts
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently
• Able to work independently with minimal supervision
• Able to develop and maintain customized solutions
• Able to perform testing and ensure high quality delivery of software
• Ability to follow processes & procedures but also to challenge and improve where necessary
• Test new product functionality utilising standard quality assurance procedures
• Participate in project tasks when requested

Required Skills & Experience

• 4-years’ Technical Degree
• 1 – 5 years previous development experience
• Understanding of databases (Oracle or Microsoft SQL Server a plus)
• Understanding of java or C#.NET (desirable) and other coding software
• Strong database design knowledge and extensive SQL experience
• Good communication skills (both written and verbal) both remotely and face-to-face
• Ability to listen and interpret customer queries
• Good problem-solving skills
• Ability to work well within a team, supporting other team members where required
• Experience with EDI

Desired Skills & Experience

• Comfortable working directly with customer technical and business resources
• Hands-on experience with Jasper/iReports
• Familiarity with one or more internet infrastructure technologies such as Crystal Reports, Java, XML, XSLT, Unix, Linux and Enterprise Service Business Solutions etc.
• Web development skills including HTML, CSS, JavaScript, AJAX, JSON
• Understanding of Unix/Linux or Microsoft operating systems
• Understanding of JSON or XML data structures; ability to write and interrogate JSON or XML/XSD
• Familiarity with one of more of the following tool: Eclipse, Mercurial, Subversion, Visual Studio Team Services
• Experience of data loading using SQL/Loader and/or creating bespoke upload/update scripts
• Understanding of XML data structures; ability to write and interrogate XML/XSD
• Understanding of java code
• Experience with EDI
• Microsoft Office

Physical requirements

• General office and / or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Up to 50% travel

BluJay Solutions is looking to add a Senior Network Team Lead to our growing team. We embrace a creative work environment combined with comfy furniture, cool tech, and great people. You will need to be willing to ask questions, ready to learn (and to teach), and driven to succeed. We moved into a new space this year, take a look at the new office:
https://www.youtube.com/watch?v=zkKls3KrXvk

BluJay Solutions Senior Technical Operations Team Leads are responsible for all aspects of our global SaaS infrastructure. All of the software products we offer are hosted in a single-instance, multi-tenant model accessed by thousands of users across dozens of countries, and our primary application is used to plan, execute, track, and settle billions of dollars of transportation movements every year.

This position will collaborate with senior leadership, enterprise architects, and subject matter experts to design, implement, and support the global network and service that enable our customers’ success. Whilst running traditional network administration, network projects, and junior members is part of the job, you will also need to embrace and drive automation into every aspect of our infrastructure. At the heart of our success is a secure, scalable, performant, fault tolerant, and efficient infrastructure that powers millions of business processes at scale.

The networks that the infrastructure team supports are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. 

Qualifications

• BS or BA in Information Systems, Computer Science, or related field
• Strong problem solving skills
• 3-5 years leading Network Teams
• Demonstrated success in delivering high availability customer facing services, developing and leading Technical Operations teams and in sustaining exceptional service uptime and reliability
• Expert knowledge of system provisioning and management practices
• Expert knowledge of infrastructure automation and management practices
• AWS networking topology knowledge is a plus.
• Excellent verbal and written communications skills
• Mentor team members
• Occasional travel as required

Key Accountabilities 

• Provide demand and portfolio assignment across global co-location and public cloud environments
• Manage and lead 24/7 operations team to support our cloud applications and services
• Support the entire application life-cycle, including development, testing, patches, and tri-annual releases.

BluJay Solutions Network & Systems Engineers are responsible for the care and feeding of web-based applications for the supply chain industry that don't go down. All the software products we offer are hosted in a single-instance, multi-tenant model accessed by thousands of users across dozens of countries, and our primary application is used to plan, execute, track, and settle billions of dollars of transportation movements every year. 

The networks that the infrastructure team supports are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. 

Qualifications

• 5-7 years Designing and Architecting Global networks
• Strong problem-solving skills
• ASA and Palo Alto Firewall knowledge
• Cisco Router & Switch certification (CCNP or higher)
• Experience with WAN, SSL-VPN, IPSec, MIS, DMVPN, MPLS, BGP, EIGRP
• Network tool administration
• IP Address administration
• Experience with configuration management systems and concepts (Puppet, Chef, Slack, etc)
• Shell scripting or other scripting or programming language (python, perl, ruby, php, c, Java, TCL, )
• Zenoss, OpsGenie, or other enterprise monitoring system
• Occasional travel if required

Position Summary: 

The Project Manager manages Company Solutions’ software deployment projects from kick-off to the completion of the implementation of the project including delivering value / return on investment (ROI) to the customer. Leads project teams to deploy standard software, train customers and to develop and implement solution extensions (interfaces, business rules and other special requirements).  Interfaces with all levels of management to champion project needs and provide detailed project reports. 

Essential Functions/Responsibilities: 

• Works with customers and Business / Functional Consultants to define and document project scope.
• Develops constructs and manages project plans and bring projects to successful conclusion within budget and schedule constraints.
• Drives to deliver high quality implementations and drives high customer satisfaction.
• Defines project tasks and resource requirements.
• Assembles and coordinates project staff.
• Plans and drives initial kick-off meeting.
• Proactive identification and management of project issues.
• Provides direction and support to project team.
• Manage the risks of all aspects of projects, including the development of contingency plans.
• Closely monitors project scope for change control; work with customers to uncover new revenue opportunities.
• Carries responsibility for achievement of revenue, expense and margin targets for owned projects.
• Manages multiple resources and tasks across internal and external organizations.
• Provides monthly and quarterly revenue forecasts; meets monthly revenue, cost and margin goals.
• Provides management reports for budget, schedule, risks and issues.
• Champions project needs throughout company, escalates issues to appropriate Leadership.
• Provides detail billing information to support customer invoicing through Open Air.
• Serves as the primary customer interface throughout all phases of the deployment cycle from project kick-off until transition to Customer Support.
• Produces referenceable accounts based on quality delivery of services – on time and on budget.
• Develops and / or recommends process improvements and best practices.
• Manages the entire customer relationship.
• Manages invoicing through collections.
• Produces weekly status reports for the customer and management (internal and external).
• Works with Customers to resolve any invoicing or project issues.
• Serves as an Engagement Manager for key accounts, as needed.
• Submits accurate time sheets and expenses reports and ensures accurate time and expense reporting for team members.
• Assists the Program Management Office / Center of Excellence (COE) with activities designed to improve and streamline internal systems, procedures and implementations. 

Other Responsibilities:  

• Promotes, builds, and maintains a sense of community.
• Maintains awareness of company’s products, discuss them with customers and lead follow-up product demonstrations and presentations if needed while on-site.
• Ability to work with international and multi-cultural team members.
• Identify additional sales opportunities. 

Required Skills/Experience:

• Minimum of 3-5 years of progressive software project management experience.
• Capable of facilitating design sessions, conflict resolutions, brainstorming, etc.
• Strong interpersonal skills with the ability to mentor and coach company team members.
• Excellent communication, client relationship and analytical skills.
• Well organized and consistently meets commitments.
• Flexible and promotes a teamwork environment.
• Extensive travel required (up to 50%).
• Ability to adapt to new software / systems.
• Ability to work with minimal supervision, and also as part of a large team.
• Good awareness of project financial management.
• Bachelor’s Degree.
• Demonstrated skills with Microsoft Word, Excel, Outlook, and Microsoft Project. 

Desired Skills/Experience:

• PM Certification - PRINCE2, PM, ITIL or equivalent.
• Strong knowledge of Supply Chain Industry and Global Trade Management.
• Previous experience in Fleet Operations, Brokerage, Forwarding, Customs and / or Transportation Management preferred.
• Demonstrated skills with OpenAir
• Good English speaking and written skills. 

Physical Requirements: 

• General office and/or home office responsibilities.
• Extensive keyboarding and looking at a computer monitor.

Position Summary:

It’s our job to expand, improve and maintain the transportation management and warehousing products at BluJay. Product management drives the roadmap and contains a mix of strategic, compliance, technical and customer driven features. We provide the technical answers to the functional requirements in an Agile development process.

Essential Functions / Responsibilities:

• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Writing DB scripts for data fixes
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.
• Work collaboratively within a team of other engineers

• Should have excellent attention to high quality
• Good (PL/)SQL knowledge
• Knowledge of repository tools such as GitHub and BitBucket

Required Skills / Experience:

          1-3 years

Skill set required (Mandatory):

Core Java, J2ee, Oracle , Web Services (Soap & Rest),

XML processing, any app server

Desired Skills:

• Drools, SWT/GWT, Jasper Reports
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in Java, Java EE
• Spring and Hibernate

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Position Summary:

It’s our job to expand, improve and maintain the transportation management and warehousing products at BluJay. Product management drives the roadmap and contains a mix of strategic, compliance, technical and customer driven features. We provide the technical answers to the functional requirements in an Agile development process.

Essential Functions / Responsibilities:

• Coding and unit testing for enhancement of TMS and WMS projects.
• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department and company goals.
• Work collaboratively within a team of other engineers
• Should have excellent attention to high quality
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in Java, Java EE
• Spring and Hibernate (or any ORM)
• Good (PL/)SQL knowledge
• Knowledge of repository tools such as GitHub or BitBucket

 Required Skills / Experience:

          4-8 years

Skill set required (Mandatory):

Core Java, J2EE, Oracle , Jasper Reports, Web Services (SOAP & REST), XML processing, any app server.

Desired Skills:

Drools, Spring, Hibernate.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

This is a leadership position that is responsible for software application development related to the BluJay Solutions On-Demand product suite. This position requires a deep knowledge of software development life-cycles and platforms in an On-Demand/Software-as-a-Service model.

 The individual will have the ability to work with both business and technology people and be able to bridge the communication and understanding gaps where present. The individual will mentor and grow team members from all departments.

 The individual will have the ability to vision and communicate the future of the product, while executing on the present aspects of the vision. The position requires the individual to make decisions that will have a long range impact on the company’s performance and market position.

Required Skills / Experience: 

• Minimum of 10 years of product development experience.
• Minimum of 5 years of upper level leadership experience, including managing people
• 5 years of product management for a sellable software product (Prefer 2 or more companies)
• Product Specification at Product requirements, functional specification and technical specification.
• Substantial customer facing experience
• A background in On-Demand product delivery
• Experience in an Agile/RAD development team environment.
• A background in Object Oriented Technologies
• Project estimating, of project size greater 10,000 to 50,000 person hours
• Project Management experience

 Essential Functions / Responsibilities:

• Product management and direction
• Product Release Planning
• Product Delivery  and Management
• Hiring and retention for Product development and IT

TMS Technical Product Owner

BluJay Solutions is looking to add a Technical Product Owner to our growing team.  We embrace a creative work environment combined with comfy furniture, cool tech, and better people. Our philosophy for hiring is to match your skills and interests with the work we have going on.  Are you the one in a group who steps up to make the decision on where to eat lunch? Do you dismiss other's opinions in exchange for hard evidence, data or personal experience?

If you’re innately curious, love to ask questions, have a thirst for learning, and want to work with an amazing team to solve real world problems, joining our TPO team might just be the place for you.

Our primary application, the TMS, is used to plan, execute, track, and settle billions of dollars of transportation movements every year.  Our team of product owners work directly within a development team and serve as the voice of our customers in order to help our developers understand their problems.  Better yet, our product owners have the chance to work with those same developers to come up with fun and creative ways to solve those very problems.

Required Skills:

• Familiarity or experience with the transportation industry
• Ability to work with the business to break down a problem into its working parts and translate to our developers to solve
• Natural curiosity and desire to learn new things quickly
• Ability to ask the question “why?”. A lot.
  • “Why would you do that?”
  • “Why is that important?”
  • “Why is that your number one priority?”
• Ability to make quick decisions based on factual evidence
• Ability to prioritize multiple items to ensure the most important things are being worked on
• Ability to work as a key member of a team with common goals
• Good communication within a team

Preferred Skills:

• Familiarity or experience with transportation management software
• Experience working with software developers to solve problems

Position Qualification Summary

BluJay Solutions Network & Systems Engineers are responsible for the care and feeding of web-based applications for the supply chain industry that don’t go down.

We utilize a number of technologies including some of the usual suspects like Cisco UCS, VMWare, NetApp, Nimble, IBM hardware, Windows and Oracle to support these applications. We are also diligently transitioning from a traditional co-location model to fully hosted IaaS and PaaS service based architecture utilizing Amazon Web Services.  Our Microsoft Windows management and Active Directory environment is key to our growth globally. We do it all in an effort to provide our customers with rock solid system availability and performance.

The systems that the Global Cloud and Infrastructure Operations Team’s support are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. Although we embrace a relaxed work environment combined with comfy furniture, cool tech, and great people, we are most concerned with your career and your ability to grow and advance yourself

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.  Foosball, air hockey, and/or ping pong skills are an added bonus. We also moved into a new office this year, feel free to take a look: https://www.youtube.com/watch?v=zkKls3KrXvk&t

 Required Skills

• In depth knowledge of Windows Server Administrator including Active Directory and Group Policy
• 2-5 years Supporting and maintaining enterprise system landscapes, Experience with cloud platforms, particularly AWS, Azure, and O365 landscapes
• Operational knowledge of server maintenance and builds
• Zenoss, Zabis, OpsGenie, or other enterprise monitoring system
• Strong problem solving skills
• Occasional travel if needed

Bonus Skills 

• VMWare administration
• SCCM and O365 experience 
• Experience with configuration management systems and concepts (Puppet, Chef, Slack, etc.)
• Shared SAN (Nimble, NetApp, and IBM)
• Shell scripting or other scripting or programming language (Power Shell, Java, …)
• Experience supporting Java-based applications in a production environment

Position Summary:

Working as part of a larger team of business consultants and project managers, the Senior Technical Lead is responsible for the handling of all technical issues/topics encountered in the day to day requirements of designing, demonstrating and implementing products within the BluJay Global Trade Network (GTN).

We utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. Oracle/SQL and C#.Net/Java) and a number of web technology tools and libraries (e.g. JSPs, Struts, jQuery, ASP.NET, WebAPI, AngularJS, jQuery) on the front end of our applications. For systems integration, many protocols are used to facilitate connecting with our customers including web services and a multitude of transfer protocols (RESTful APIs, JSON/XML, Web Services, Service Bus/Queues, SFTP, AS2, queues, etc...). This means our technical consultants have the opportunity to learn and apply skills in everything from interface development to back end business logic.

Required Skills/Experience: 
• 4 year Technical Degree
• 10+ years previous development experience
• Experience in team leadership
• Experience in a consultant or professional services capacity
• Understanding of databases (Oracle or Microsoft SQL Server a plus)
• Strong database design knowledge and extensive SQL experience
• Capable of working across sectors. Experience of end-to-end development lifecycle
• Experience integrating systems, parsing data from files into application objects and vice versa
• Comfortable working directly with customer technical and business resources
• Understanding of java or C#.NET (desirable) and other coding software
• Good communication skills (both written and verbal) both remotely and face-to-face
• Ability to listen and interpret customer queries
• Good problem solving skills
• Understanding of the Freight Forwarding, Customs (Import / Export / NCTS) or Transportation industry processes and flows
• Ability to work well within a team, supporting other team members where required
• A thorough knowledge of business-to-business E-Commerce, both over the web and traditional EDI
• Microsoft Office
• Strong English speaking/writing skills

Desired Skills/Experience:
• Hands-on experience with Jasper/iReports
• Familiarity with one or more internet infrastructure technologies such as Crystal Reports, Java, XML, XSLT, Unix, Linux and Enterprise Service Business Solutions etc. will be an added advantage.
• Web development skills including HTML, CSS, JavaScript, AJAX, JSON
• Understanding of Unix/Linux or Microsoft operating systems
• Understanding of JSON or XML data structures; ability to write and interrogate JSON or XML/XSD
• Familiarity with one of more of the following tool: Eclipse, Mercurial, Subversion, Visual Studio Team Services
• Understand of issue tracking tools (JIRA a plus)
• Experience of data loading using SQL/Loader and/or creating bespoke upload/update scripts
• Understanding of Unix/Linux operating systems
• Understanding of XML data structures; ability to write and interrogate XML/XSD
• Understanding of mobile application development environment
• Understanding of java code
• Prepared to work out of normal working hours when required

Essential Functions/Responsibilities:
• Works with a designated project manager, project team members, clients/users and colleagues to design, test and deploy integrated solutions, using Company tools.
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development.
• Attends client/user meetings and presents issues and solutions both verbally and in writing.
• Analyses and documents technical requirements
• Drives development standards and processes for the Professional Services Organization
• Creates technical specifications, in particular interface specifications and data mapping guides, based on customer specific functional requirements to enable development by a programmer.
• Ensures that design documents are appropriately distributed, reviewed, discussed, modified and ultimately approved
• Involvement in creation of costed business proposals for technical components in cooperation with the sales teams, project managers or business consultants for presentation to clients.
• Keeps up-to-date with advances, approaches, techniques and technologies etc. as they relate to the role.
• Assists the development team as necessary in terms of testing fault fixes, customer patches.
• Able to drive On Site workshops with potential and existing clients to discuss architecture and technical design
• Preparation of requirement, functional and technical specifications
• Documents all work using department standards, methods and tools, so that they can be supported by other members of the business, e.g. support or development
• Keeps documentation and internal knowledge base up-to-date.
• Technical implementation work, including but not excluded to:
o Printer setup and configuration
o Application of software and database patches
o Configuration of middleware layer
o Resolve connectivity issues
o Design and development of data interfaces between systems
o Master Data loading as part of project configuration
o Interface definition, customization, setup, testing and support
• Work within an implementation team directly addressing customer requirements
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Properly set priority and order for work
• Ask for help and provide it to others
• Mentor less experienced business consultants in software design and software tools
• Understand your skills and your talents and apply them appropriately
• Learn and apply new technologies and business concepts
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both in a team environment as well as independently
• Able to work independently with minimal supervision
• Able to design, develop and maintain customized solutions and direct others in the design and development efforts
• Able to design test plans, perform testing and ensure high quality delivery of software and direct others in the same endeavor 

Leadership Responsibilities:
• Able to dictate and evangelize software development best practices for a Professional Services environment
• Able to lead a team of technical resources to assist in implementations, assist in writing software tools
• Able to manage career growth for employees within the team
• Able to ensure team is busy, properly utilized and focused on tasks meeting the needs of the company’s business
• Able to develop and grow a technical team to meet the business’s needs
• Able to architect, design and develop software to help streamline implementations
• Able to develop and adhere to project plans, deliveries and timelines for technical projects

Other Responsibilities:
• Ability to follow processes & procedures but also to challenge and improve where necessary
• Test new product functionality utilising standard quality assurance procedures
• Keep fully abreast of new functionality and be able to demonstrate same
• Participate in project tasks when requested
• Sales Support

Physical Requirements:
• General office and / or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Up to 50% travel

BluJay Solutions Business Analysts quantify business requirements and translate those into new features. They are responsible for maximizing the time developers spend enhancing our technology suite.

 All of the software products we offer are hosted in a multi-tenant model accessed by thousands of users across dozens of countries, and our primary applications, Transportation and Customs Management, are used to plan, execute, track, and settle billions of dollars every year. 

We are a Scrum shop that works closely with our end users and subject matter experts to make sure that the software we build solves real-world problems and isn’t painful to use. Technical Product Owners are members of Scrum teams working closely with Scrum Masters, Software Engineers, and Quality Analysts to enhance our products in a way that solves real business problems.

 Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. We embrace a relaxed work environment combined with comfy furniture, cool tech, and great people.

You will need to be willing to ask questions, ready to learn (and to teach), and driven to succeed. 

Basic Qualifications:

• Possess the interpersonal skills to work with everyone from developers to end users
• Strong written verbal and written skills
• Proven ability to turn customer requests into clear business requirements
• Demonstrated skill in managing internal and external customer expectations

Bonus Qualifications:

• Experience in the supply chain industry with an emphasis on customs

 Key Accountabilities:

• Understand our product, our users, and our industry
• Gather customer requirements and translate them into problems that can be solved
• Create, maintain, and prioritize a backlog of product feature requests in the form of user stories
• Apply Scrum principles to quickly identify and react to changes while working iteratively
• Work effectively across various functional groups
• Be willing to make decisions and ultimately own the results
• Handle multiple projects simultaneously
• Properly set priority and order for work
• Ask for help and provide it to others
• Maintain personal accountability for getting things done on time and with quality results

BluJay Solutions is looking to add a Senior Network Team Lead to our growing team. We embrace a creative work environment combined with comfy furniture, cool tech, and great people. You will need to be willing to ask questions, ready to learn (and to teach), and driven to succeed. We moved into a new space this year, take a look at the new office:
https://www.youtube.com/watch?v=zkKls3KrXvk

BluJay Solutions Senior Technical Operations Team Leads are responsible for all aspects of our global SaaS infrastructure. All of the software products we offer are hosted in a single-instance, multi-tenant model accessed by thousands of users across dozens of countries, and our primary application is used to plan, execute, track, and settle billions of dollars of transportation movements every year.

This position will collaborate with senior leadership, enterprise architects, and subject matter experts to design, implement, and support the global network and service that enable our customers’ success. Whilst running traditional network administration, network projects, and junior members is part of the job, you will also need to embrace and drive automation into every aspect of our infrastructure. At the heart of our success is a secure, scalable, performant, fault tolerant, and efficient infrastructure that powers millions of business processes at scale.

The networks that the infrastructure team supports are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. 

Qualifications

• BS or BA in Information Systems, Computer Science, or related field
• Strong problem solving skills
• 3-5 years leading Network Teams
• Demonstrated success in delivering high availability customer facing services, developing and leading Technical Operations teams and in sustaining exceptional service uptime and reliability
• Expert knowledge of system provisioning and management practices
• Expert knowledge of infrastructure automation and management practices
• AWS networking topology knowledge is a plus.
• Excellent verbal and written communications skills
• Mentor team members
• Occasional travel as required

Key Accountabilities 

• Provide demand and portfolio assignment across global co-location and public cloud environments
• Manage and lead 24/7 operations team to support our cloud applications and services
• Support the entire application life-cycle, including development, testing, patches, and tri-annual releases.

BluJay Solutions Network & Systems Engineers are responsible for the care and feeding of web-based applications for the supply chain industry that don't go down. All the software products we offer are hosted in a single-instance, multi-tenant model accessed by thousands of users across dozens of countries, and our primary application is used to plan, execute, track, and settle billions of dollars of transportation movements every year. 

The networks that the infrastructure team supports are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. The role can be remote but if you are local, we moved into a new space this year, take a look at the new office: 
https://www.youtube.com/watch?v=zkKls3KrXvk 

Qualifications

• 5-7 years Designing and Architecting Global networks
• Strong problem-solving skills
• ASA and Palo Alto Firewall knowledge
• Cisco Router & Switch certification (CCNP or higher)
• Experience with WAN, SSL-VPN, IPSec, MIS, DMVPN, MPLS, BGP, EIGRP
• Network tool administration
• IP Address administration
• Experience with configuration management systems and concepts (Puppet, Chef, Slack, etc)
• Shell scripting or other scripting or programming language (python, perl, ruby, php, c, Java, TCL, )
• Zenoss, OpsGenie, or other enterprise monitoring system
• Occasional travel if required

BluJay Solutions is looking to add a Senior Software Developer to our team. We embrace a creative work environment combined with comfy furniture, cool tech, and great people. Our philosophy for hiring is to match your skills and interests with the work we have going on. 

We moved into a new space this year, take a look at the new office:
https://www.youtube.com/watch?v=zkKls3KrXvk

Our primary applications; the TMS® and Customs Management® are used to plan, execute, track and settle billions of dollars of transportation movements every year.

Required Skills / Experience:

• Strong working knowledge in object-oriented language: Java, .NET, etc
• Understanding and experience with a diverse set of web technologies
• In-depth knowledge and demonstrated use of relational database systems
• Ability to mentor small teams in implementation of new features
• Capable of identifying risks and recommending resolutions and timelines
• Leverages software design principles to suggests new software architecture and re-designs

Preferred Skills:

• Experienced in implementing standard security protocols and practices
• Can anticipate potential performance issues
• Exposure to React, Redux, Angular, XML, REST, or Amazon AWS
• Familiarity with tools such as Eclipse, Webstorm, Git, Gradle
• Writes smokin’ fast code

BluJay Solutions is looking to add an Integration Developer to our growing team. We embrace a creative work environment combined with comfy furniture, cool tech, and great people. Our philosophy for hiring is to match your skills and interests with the work we have going on. Whether it is system interface, business logic middleware or data flow design and development we’ll have a spot on our dynamic integration team.

We moved into a new space this year, take a look at the new office: https://www.youtube.com/watch?v=zkKls3KrXvk

Our primary application, the TMS, is used to plan, execute, track, and settle billions of dollars of transportation movements every year.  Our integration developers work directly with our customers and implementation teams to design and develop data integration interfaces that move data between our customer’s systems and our TMS product.  Itching to get away from the office every once in a while?  This position involves some minor travel (2 – 4 days a month).

Required Skills:

• Understanding of object-oriented programming
• Curiosity in solving problems and designing unique solutions
• Good communication within a team and independently driven
• Creative mind to explore out of the box solutions

Preferred Skills:

• Experience integrating systems, parsing data from files to code and vice versa
• Familiarity with EDI or other data interchange standards
• We are a Java shop, so knowledge of Java is helpful, but we have hired many developers where the majority of their experience was with different languages (C#, C++ and others)

The Logistic Coordinator is responsible for planning and execution of customer’s transportation.  Management of a complete chain of events including planning/consolidating, tendering, appointing, closing, and payment of all loads in a specific geographic region.  The selected candidate must work towards the operational goals set by the Logistics Manager including on-time performance and tender acceptance measured in the TMS via the carrier performance and tender activity reports.   Also, this individual contributes to the other operational goals that may include a savings goal for our customer, through decision making, project involvement, and equipment utilization.

Key Accountabilities

• Plan and consolidate orders and build into loads
• Tender of loads to carriers in routing guide
• Ensure all loads are covered in a timely manner
• Ensure appointments are made on all loads
• Ensure all loads are closed out in a timely manner
• Address all concerns/issues while load is enroute
• Approve/Deny any accessorial charge requests
• Track and develop action plans for on-time performance and tender acceptance
• Project involvement to drive efficiencies and cost savings

Qualifications:

• Technology/Computer Skills (MS Office, Access, Excel, Internet)
• Ability to Multi-Task (working in a fast pace environment)
• Strong Organization Skills (and Ability to Prioritize)
• Customer Service Orientation
• Good Written and Verbal Communication Skills with a wide variety of audiences (senior management, carriers, vendors, etc.)
• Time Management Skills
• Problem Solving Ability

Desired Qualifications:

• Transportation / Logistics Education or Equivalent Experience
• Familiarity with Transportation Management Software
• Project Management Experience
• College degree with 1 to 2 years of experience minimum is preferred

BluJay Solutions is looking to add a Logistics Analyst to our growing team.  We embrace a creative work environment combined with comfy furniture, cool tech, and great people.  You will need to be willing to ask questions, ready to learn (and to teach), and driven to succeed. Foosball, air hockey, and/or ping pong skills are an added bonus!

The Logistics Analyst will be a critical subject matter expert within the Business Process Outsourcing portfolio for BluJay Solutions. You must have a good grasp of technology and software implementation methodology. As a member of the Logistics as a Service team, the logistics analyst maintains and optimizes the Global Trade Network Transportation Management application to effectively deliver maximum value. The ideal candidate will demonstrate he or she can design processes, scope business needs, recommend solutions and finally deploy the decision.

We moved into a new space this year, take a look at the new office:
https://www.youtube.com/watch?v=zkKls3KrXvk

 Required Qualifications

• 3+ years of work experience in ERP/supply chain software industry or supply chain management
• Experience with supply chain software (BluJay’s portfolio suite or JDA, SAP, Oracle, Mercury Gate, Pinc, etc.)
• Proven problem-solving ability; comfortable analyzing large data sets and presenting recommendations
• Great interpersonal skills with ability to influence others without role power
• Proven problem-solving ability; comfortable analyzing large data sets and presenting recommendations 

 Key Responsibilities

• Understand and gather business requirements to develop either process or technology-based solutions. Leverage change management and project management methodologies to deploy those solutions within a given timeline
• Scrub and maintain master data in the GTN TM software application.
• Participate in product development feedback and testing sessions to support continuous improvement of the GTN TM software. 

BluJay Solutions Systems Administrators are responsible for the care and feeding of web-based applications for the supply chain industry that require near 100% uptime.

We utilize a number of technologies, such as F5, Cisco UCS, VMWare, Linux, Netapp, Nimble, and Oracle to support these applications. We are also steadily transitioning from a traditional co-location model to IaaS and PaaS service based architecture utilizing Amazon Web Services where appropriate. We tie it all together with Cisco Firewalls, Switches, and Routers, Meraki wireless equipment, and F5 application delivery controllers. We utilize a number of open source and commercial applications like JBoss, Hornet MQ, IBM Websphere Application Server, IBM Websphere MQ, IBM Cognos, Axway, Webfocus, Chef, Terraform, ElasticSearch, and Zenoss within our application stack. This means our Administrators learn and apply skills in everything from application, network, and server administration to scripting and process automation. We do it all in an effort to provide our customers with rock solid system availability and performance.

 The systems that the Global Cloud and Infrastructure Operations team support are critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the tools and knowledge to succeed. Although we embrace a relaxed work environment combined with comfortable furniture, current technologies, and great people, we are most concerned with your career and your ability to grow and advance yourself.

You will need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.  Foosball, air hockey, and/or ping pong skills are an added bonus.

Key Accountabilities

• Install, monitor, tune, and upgrade the software and hardware infrastructure used to support development, test, and production systems without downtime
• Support the entire application life-cycle, including development, testing, patches, tri-annual releases, and regular maintenance
• Handle multiple assignments/projects simultaneously
• Properly set priorities and order for work

• Ask for help and provide it to others
• Maintain personal accountability for getting tasks done on time and with quality results

• Develop solid relationships with other infrastructure support teams locally and globally, QA, and development to improve system stability and availability
• Maintain awareness of current technologies and technological trends
• Assimilate new technology into the company work environment
• Advance technical and business proficiency through a formal education process and work assignments
• Participate in establishing, documenting, maintaining, and following information technology standards
• Provide 24x7 on-call rotation to support immediate response to critical system issues when they arise

 Qualifications:

• Strong problem solving skills

• RedHat/CentOS Linux Administration; has deployed and maintained RedHat-based Linux systems in a production environment
• Linux application administration
• Experience with configuration management systems and concepts (Puppet, Chef, Slack, etc.)
• Shell scripting or other scripting or programming language (Python, Perl, Ruby, PHP, c, Java, …) as well as knowledge of XML and JSON
• Experience supporting Java-based applications, including JVM tuning, in a production environment

• BS or BA in Information Systems, Computer Science, or related field or equivalent experience

• Experience with cloud platforms, particularly AWS, VMware administration knowledge, and/or shared SAN experience would be beneficial
• Operational knowledge of server maintenance and builds
• Zenoss or other enterprise monitoring system
• Windows Server Administration, including Active Directory, Group Policy, SCCM, Power Shell, and Exchange, is plus
• Occasional travel required

TMS Quality Analyst

BluJay Solutions is looking to add a Software Quality Analyst to our growing team.  We embrace a creative work environment combined with comfy furniture, cool tech, and great people. Our philosophy for hiring is to match your skills and interests with the work we have going on.  Do you love to see how you can break a piece of software or push a button just to see what it does?  Whether it is breaking software, picking at something to see how it works or just plain questioning everything someone says until they prove it - we’ll have a role for you on our TMS software quality team.

We have a terrific work environment and we moved into a new space this year, take a look at the new office: https://www.youtube.com/watch?v=zkKls3KrXvk

Our primary application, the TMS, is used to plan, execute, track, and settle billions of dollars of transportation movements every year.  Our software quality team works directly within a development team to test software as it is being developed to ensure quality before shipping off to our customers.  We will also be automating our software tests so you will get a chance to flex the technical side of your skills.

Required Skills:

• Familiarity or experience with transportation management software
• Ability to work as a key member of a team with common goals
• Test driven mindset – it doesn’t work until I see it work!
• Good communication within a team

Preferred Skills:

• Experience with test automation software (Selenium, TestComplete, etc.)
• Build test cases and analyze results to match development efforts

Some technical background - exposure to a scripting language, software development lifecycle, etc.

BluJay Solutions is looking to add Junior Software Developers to our growing team. We embrace a creative work environment combined with comfy furniture, cool tech, and great people. Our philosophy for hiring is to match your skills and interests with the work we have going on. Whether it is front-end, back-end or full-stack, we’ll have a spot for you on one of our scrum teams.

We moved into a new space this year, take a look at the new office:
https://www.youtube.com/watch?v=zkKls3KrXvk

Our primary applications; the TMS® and Customs Management® are used to plan, execute, track, and settle billions of dollars of transportation movements every year.

Required Skills:

• Understanding of Object Oriented Programing
• Curiosity in solving problems
• Creative mind

Preferred Skills:

• Understanding and experience with web technologies (e.g. HTML, Javascript, CSS)
• Knowledge and demonstrated use of relational database systems (e.g. Oracle, MySQL)
• Exposure to React, Redux, Angular, XML, JSTL, JSP, or Amazon AWS
• Familiarity with tools such as Eclipse, Webstorm, Git, Gradle
• We are a Java shop, so knowledge of Java is helpful but we have hired many developers where the majority of their experience was with different languages (C#, C++ and others)

BluJay Solutions is looking to add a new Logistics Manager to our team. Logistic Managers are accountable for leading a team specific to 1 or 2 accounts. You would help develop our logistic coordinators but also focus on ensuring excellent customer relationships.

We moved into a new office this year, take a look!
https://www.youtube.com/watch?v=zkKls3KrXvk

Work Qualifications:

• Bachelor’s Degree (Supply Chain Management or related field) or 3 to 5 years relevant experience
• Experience managing a team of at least 5 people
• Demonstrated ability with the Microsoft Office suite
• Experience with Supply Chain software and technology a plus

 Here is the Work you will do:

• Team member development
• Base your decisions on facts – metrics, industry trends, technology; don’t be bribed by your emotions
• Implement Continuous Improvement initiatives, and track their success
• Plan and implement solutions for customer network changes
• Use Project plans to track and execute various initiatives, and respectfully challenge everything
• Know the market and lead accordingly
• Be good in front of people.
• Stay current with relevant departmental and customer established SOP’s
• Utilize the knowledge of the TMS® and MTS team to do what is best for your customer.
• Communicate regularly with your teams to review established KPI’s.
• Develop presentations for customer business reviews (QBR’s)

Position Summary:

 The Global Product Manager is the central point of responsibility for both product planning and product marketing of BluJay’s industry leading Transportation Management Systems (TMS). This includes managing the product, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with development, to deliver winning products. It also includes working with sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Global Product Manager’s job also includes ensuring that the product and marketing efforts support the Company’s overall strategy and goals.  A Global Product Manager's key role is strategic.

 This role requires the Global Product Manager to gain the cooperation of other groups Company wide to ensure the product’s success. The Global Product Manager is the main link into the business for information pertaining to their product(s) that will drive improvement in the Company’s products.  The Global Product Manager may have Business Product Owners as a direct report.

The goal of the Global Product Manager is to deliver measurable business results through product solutions that meet both market needs and company goals by being a thought leader in the market.

Essential functions and responsibilities include: 

• Serves as an expert in the field in order to interact with analysts, agencies and customers, to attend trade shows and conferences potentially as a speaker and/or publish in trade journals
• Functions as the product visionary and clearly defines the product strategy and roadmap outlining specific needs as prioritized business requirements
• Presents to internal and external stakeholders and gains consensus in the face of competing goals and desires
• Delivers MRDs and PRDs (Marketing and Product Requirements Document) with prioritized features and corresponding justification and communicates recommendations to executive management
• Understands the complexity of software development to a level that allows the communication of the difficulty of creating and changing functionality; has the ability to be inventive about a solution that will meet a business need to mitigate risk for the Company
• Specifies market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers
• Gains a deep understanding of customer experience, identifies and fills product gaps and generates new ideas that grow market share, improve customer experience and drive growth

• Drives a solution set across development teams (primarily development/engineering, and marketing communications) through market requirements, product contract, and positioning. 

• Analyzes potential partnerships and licensing opportunities for the product
• Acts as an expert with respect to the competition; assesses the competition and compares Company’s product to competitors' product on what the product does and does not perform in comparison

• Develops the core positioning and messaging (product info, differentiators and value) for the product and is passionate about the product(s) success
• Implements company-wide go to market plan in conjunction with marketing and across all departments to execute successfully

• Works with sales to set pricing to meet revenue and profitability goals
• Establishes and maintains contacts with the relevant government agencies or other related legislative bodies in the countries related to the application(s). Supports reviews of other markets where the Company look to provide solutions in the future.
• Leads and inspires the product team to ensure everyone is pulling together and that everyone works as a team.
• Maintains contact with BPO to ensure that product project plans are being fulfilled on time and on budget, as specified. Reports monthly to the business on the current status of these plans.
• Supports the integration of different existing products to the same functionality of one central product, migration of existing customers and integration of all other products using these solutions.
• Holds regular stakeholder meetings to review customer requirements, progress against plans on new developments and resolution of customer issues involving development, sales, project management, development, professional services, support, quality assurance, managed services, and others as appropriate
• Manages and works with the BPO to assure overall success
• Organize, run and maintain Customer and Strategic Advisory Boards 

Required Skills/Experience: 

• Minimum of 3 years’ experience as a Global Product Manager or Product Marketing Manager
• Demonstrated success defining and launching products
• 5+ years of experience in a job within the Supply Chain market
• Strong understanding of multi-modal transportation management systems and workflows.
• Excellent written and verbal communication skills as well as strong presentation skills
• Bachelor’s Degree in Computer Science/Engineering or equivalent related work experience; MBA preferred
• Solid technical background with the understanding and/or hands-on experience in software development and web technologies
• Strong interpersonal skills with the proven ability to work well with all levels of personnel both within and outside of the global organization.
• Ability to work independently as well as part of a team
• Self-motivated with the ability to work with minimal supervision as part of a global team
• Strong problem solving skills
• Proven ability to influence cross-functional teams without formal authority
• Requires global travel to customer and non-customer sites (25% of the time)
• Proficient in Word, PowerPoint and Excel, CRM and Permission based marketing technologies 

Physical Requirements: 

• General office environment responsibilities
• Extensive keyboarding and looking at a computer monitor
• Extensive phone work
• Sitting a majority of the time
• Occasionally lifting objects up to no more than 20 pounds.
• Global Travel (25%)

The Client Services Manager is an experienced supply chain and technology professional responsible for understanding and evaluating our customer’s supply chain strategy, transportation network, carrier strategy, and current technology footprint. The mission of Client Services is we measure our success by our Client’s success. BluJay’s goal is to continue to develop and articulate the appropriate technology and services solutions to support our client’s supply chain strategy over the long haul.  An understanding of BluJay’s technology suite as well as services is critical to deliver solutions to our customers to improve their cost and service within their supply chain.  Through a structured process of multiple level relationship development from sponsor to end user, and regular engagements with customers from the implementation through the contract renewal cycle, the individual will be responsible for leading the related value-based commercial process for their respective customers.

Position Summary:

BluJay Solutions Software Developers design and develop innovative web-based applications for the supply chain industry that rock. All our software products are hosted in a single-instance, multi-tenant model and are accessed by thousands of users across dozens of countries. Our primary applications; the TMS® and Customs Management® are used to plan, execute, track, and settle billions of dollars of transportation movements every year.

We are a Scrum shop that works closely with our end users and subject matter experts to make sure that the software we build solves real-world problems and isn’t painful to use.

We utilize several technologies including some of the usual suspects for web and application programming (i.e. PHP, JavaScript, respectively) and several web technology tools and libraries (e.g. Symphony framework, React, Twig, jQuery) on the front end of our applications. This means our developers learn and apply skills in everything from interface development to complex back end business logic.

Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the environment, tools and knowledge to succeed. We embrace a relaxed work environment combined with comfy furniture, cool tech, and great people.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed

Essential Functions / Responsibilities:

• Coding and unit testing for enhancement of projects.
• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.
• Work collaboratively within a team of other engineers
• Should have excellent attention to high quality
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in PHP, Javascript
• Experience in Java, Java EE is a plus
• Good SQL knowledge
• Knowledge of repository tools such as GitHub or Bitbucket

Required Skills / Experience:

          3- 6 years

Skill set required (Mandatory)

PHP, HTML, CSS, JavaScript, SQL, Web Services (SOAP/REST), JSON and XML processing, Symphony framework, React

Desired Skills:

• XML Parsing, JSON, DWR
• Experience in report writing tools (Like Jasper)
• Worked in Agile-Scrum process
• Knowledge of environments such as UNIX, Linux
• Writing & optimizing queries and stored procedures
• Experience in product based company
• Experience in domain of Supply chain execution
• Experience in doing designs
• Ability to perform code reviews
• Ability to recommend new solutions
• Can work with diff departments in finishing the work.
• Ability to understand the application & dependencies between technologies.

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Position Summary:

         The Support Analyst is a member of BluJay Support Services Team, responsible for working with customers and resellers to manage and resolve incidents relating to our products and integration tools.  Primary activities include issue diagnosis, troubleshooting, and incident management.  The analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction

Essential Functions / Responsibilities:

• Respond to contact from customers and resellers, via phone, email and electronic incident submission.
• Effectively interact with customers of all ability levels to understand the customer’s request and rapidly assess severity level.
• Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate BJ personnel using approved business processes.
• Provides timely updates to the customer, coworkers, and management on the status of outstanding issues.
• Maintain status of issues in the call-tracking system and performs appropriate follow-up on escalated issues.
• Documents complex issue resolutions for both the customer and internal reference, following the appropriate support process.

• Serves as a subject matter expert (SME) and reviewer in the development of documentation and training materials.
• Assists senior team members with complex issues to gain experience and exposure to more advanced problems.
• Conveys customer feedback to appropriate business areas such as Marketing, Product Management and Development.
• Contribute, review and maintain knowledge base content on an ongoing basis.

Required Skills / Experience:

•           2-4 years

Desired Skills :

• Demonstrated successful customer service experience with the ability to manage moderate to complex customer issues with calm, comfort, and ease
• Strong troubleshooting and support skills, including the ability to creatively utilize all available resources to satisfy customer
• Ability to take ownership of moderate issues/assignments and follow through to completion
• Demonstrates aptitude to prioritize and handle multiple issues simultaneously
• Effective oral and written communication skills
• Strong attention to detail and accuracy
• Ability to work independently in a fast paced technical environment
• Ability to function and contribute in team environment
• Effective time management and project management skills
• Must be willing to work flexible hours
• Familiarity with shipping automation software, the transportation industry, or custom brokerage is a plus
• Minimum of 2 years’ experience working in a technical support environment
• Associate degree or completion of technical college, with computer science focus, is preferred
• Microsoft Office Suite
• Having knowledge on Austria and Netherlands Customs

Additional “Nice to have” Experience:

• com or other Support call tracking systems
• Microsoft Operating Systems, MS Office
• Basic understanding of Internet and networking technologies
• Familiarity with a programming language
• Basic understanding of databases and database management systems (SQL, MySQL, Oracle)
• Having Supply chain domain knowledge

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Essential Functions / Responsibilities:

• Business analysis – Understanding client’s requirement, pain points, future needs, business process and document the same.
• Produce the functional documents, product requirements, the functional specifications related to the product requirements.
• Provide functional solutions and demos to clients and product team.
• Maintain & upgrade the domain knowledge in the area of specialty and recommend the necessary features & changes to the core products.
• Assist development & QA teams in understanding the requirements as a part of the overall SDLC; validate the QAs test cases, provide clarification & prioritize the issues.
• Prepare and update the Product Documentation viz. Functional specification, Field Impact Matrix, RTM etc.
• Acceptance test execution & preparing the test case result and certifying the quality and correctness of the requirements developed before delivering to customer from the PR & overall business scenarios point of view.
• Support the pre-sales activities such as presentations, RFI/RPFs, demos, workshops, gap/fitment analysis.

Required Skills / Experience:

          2-6 years

Skill set required (Mandatory)

• Should have experience and excellent knowledge in logistics and transportation domain.
• Experience in ERP or bespoke solution implementation in transportation vertical.
• Should have excellent analytical skills. Should be able to understand business needs, map to product, convince client on suitability of solution, and provide solution to business problems.
• Capability to manage clients.
• Experience in providing product / ERP training to super users and end users.
• Excellent communication skills.
• Experience in MNC or large Indian companies.
• Experience of working with IT Company will be valuable.
• Experience in system analysis will be valuable.
• Should be quick to learn new products.
• Should be solution oriented.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Essential Functions / Responsibilities:

• QA Engineer having experience of around 3 years.
• Ability to work well in a team environment and independently, while tackling complex problems
• Good Understanding of Issue Management system.
• Should have a Good knowledge in testing methodologies
• Should possess System, functional, Integration, Regression, Acceptance and Testing Skills.
• Should have Good understanding of Integration testing concepts.
• Should have good SQL skills
• Strong knowledge & Hands on experience with Selenium tool.
• Should able to perform reviews.
• Good & Effective Communication Skills.

 Required Skills / Experience:

          1-3 years

Skill set required (Mandatory)

Manual testing and Automation Tool Selenium.

Desirable Skill Set Required (Add-on)

   PHP, Java Script, HTML, Jasper Reports.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

BluJay Solutions utilize a number of technologies including some of the usual suspects for storage and application programming (i.e. MySQL/Oracle/SQLServer, and C++, Java) and a number of web technology tools and libraries (e.g. PHP, Ajax, JSON) on the front end of our applications. This means our developers learn and apply skills in everything from interface development to complex back end business logic.

Product development is critical to the ongoing success of BluJay Solutions, so we are committed to hiring the best and providing them the environment, tools and knowledge to succeed. We embrace a relaxed work environment combined with comfy furniture, cool tech, and great people.

You’ll need to be willing to ask questions, ready to learn (and to teach), and driven to succeed.

Essential Functions / Responsibilities:

• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Writing DB scripts for data fixes
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.
• Work collaboratively within a team of other engineers
• Should have excellent attention to high quality
• Can work independently and guide other resources, if required.

Required Skills / Experience:

          2- 5years

Skill set required (Mandatory)

• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in JEE (JSP, JSTL, SERVLETS), Java Script, CSS.
• Spring basics and Hibernate (or any ORM)
• Good SQL knowledge
• Knowledge of repository tools such as GitHub, Subversion & CVS.

Desired Skills :

• XML Parsing, JSON, DWR
• Experience in report writing tools (Like Jasper)
• Worked in Agile-Scrum process
• Knowledge of environments such as UNIX, Linux
• Writing & optimizing queries and stored procedures
• Experience in product based company
• Experience in domain of Supply chain execution
• Experience in doing designs
• Ability to perform code reviews
• Ability to recommend new solutions
• Can work with diff departments in finishing the work.
• Ability to understand the application & dependencies between technologies.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Essential Functions / Responsibilities:

• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Writing DB scripts for data fixes
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.
• Work collaboratively within a team of other engineers

• Should have excellent attention to high quality
• Good SQL knowledge
• Knowledge of repository tools such as GitHub & SVN

Required Skills / Experience:

          1-3 years

Skill set required (Mandatory)

Core Java, J2ee, Spring, Hibernate, Oracle , Web Services (Soap & Rest),

XML processing, any app server

Desired Skills :

• Drools, Vaadin or SWT/GWT, Jasper Reports
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in Java, Java EE
• Spring and Hibernate

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

 Essential Functions / Responsibilities:

• Develop the code for the requirements assigned referring the product requirement documents
• Fixing the issues (Internal or External) with in the defined SLA
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Cognos)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.
• Train or Lead other development team members
• Work collaboratively within a team of other engineers (distributed in India, US and Europe)

• Should have excellent attention to high quality
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in Java, Java EE
• Good SQL knowledge

• Knowledge of repository tools such as GitHub & SVN.

Required Skills / Experience:

          8+ years

Skill set required (Mandatory)

Kewill Transport (aka IBM Sterling Commerce TMS) product is MANDATORY

Core Java, J2EE, JPA or Hibernate, Oracle , Cognos Reports

Desirable Skill Set Required (Add-on)

Web Services (SOAP & REST), XML processing, any app server.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Essential Functions / Responsibilities:

• Prepare the technical and requirement documents 
• Develop the code for the requirements assigned referring the product requirement documents using java latest technologies
• Fixing the issues (Internal or External) with in the defined SLA
• Writing DB scripts for data fixes
• Unit testing
• Preparing and updating the necessary technical design documents before, during and after coding
• Reports Development using Reporting tools (Like Inet, jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.
• Work collaboratively within a team of other engineers
• Should have excellent attention to high quality
• Should have good mentoring and monitoring skills
• Should have team handling experience.

Required Skills / Experience:

• (BE/B.Tech/ME/M.Tech/MCA)
• 4-8 years’ experience in J2EE stack 

 Skill set required (Mandatory)

• Good experience in Core Java , J2EE (JSP, JSTL, SERVLETS), Java Script, CSS,Jquery
• Good experience in spring and Hibernate.
• Good experience SQL and PL/SQL.
• Good experience in java Design patterns.
• Good experience in the build tools Maven, Ant.
• Knowledge of repository tools such as Github, Subversion & CVS.
• Knowledge in application servers like Weblogic/Jboss.

Desired Skills :

• Good written and oral communication Skills
• Effective Customer handling skills.
• Good mentoring and monitoring skills.
• Good programming and debugging skills.
• Experience in report writing tools (Like Crystal Clear, Jasper)
• Knowledge of environments such as UNIX, Linux
• Writing & optimizing queries and stored procedures
• Experience in product based company.
• Experience in domain of Supply chain execution

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Essential Functions / Responsibilities:

• Coding and unit testing for enhancement of CX/CM projects respectively.
•  Develop the code for the requirements assigned referring the product requirement documents
•  Fixing the issues (Internal or External) with in the defined SLA
• Unit testing
• Preparing and updating the necessary technical documents before, during and after coding
• Reports Development using Reporting tools (Like Jasper)
• Willing to work on additional tasks and responsibilities that will contribute towards team,department, and company goals.
• Work collaboratively within a team of other engineers
• Should have excellent attention to high quality
• Good written and oral communication Skills
• Good programming and debugging skills.
• Good experience in Java, Java EE
•  Spring and Hibernate (or any ORM) · Good SQL knowledge · Knowledge of repository tools such as GitHub & SVN.

Required Skills / Experience:

          4-8 years

Skill set required (Mandatory)

Core Java, J2EE, JPA or Hibernate, Oracle , Jasper Reports, Web Services (SOAP & REST), Apache Camel, XML processing, any app server.

Desired Skills :

Drools, Vaadin, Spring, Hibernate.

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Working as part of a larger team of business consultants and project managers, the Technical Consultant is responsible for the handling of all technical issues/topics encountered in the day to day requirements of designing, demonstrating, and implementing products within the BluJay Global Trade Network (GTN).

Essential Functions / Responsibilities:

• Develop the code for the requirements assigned referring the product requirement documents using java latest technologies
• Fixing the issues (Internal or External) with in the defined SLA
• Writing DB scripts for data fixes
• Unit testing
• Preparing and updating the necessary technical design documents before, during and after coding
• Reports Development using Reporting tools (Like Inet)
• Willing to work on additional tasks and responsibilities that will contribute towards team, department, and company goals.
• Work collaboratively within a team of other engineers
• Should have excellent attention to high quality

Required Skills / Experience:

Engineering or Technical Degrees (BE/B.Tech/ME/M.Tech/MCA)

3-5 years’ experience in J2EE stack

Skill set required (Mandatory)

• Good experience in core Java , J2EE (JSP, JSTL, SERVLETS), Java Script, CSS,Jquery
• Good experience in spring and Hibernate.
• Good experience SQL and PL/SQL.
• Knowledge of repository tools such as Github, Subversion & CVS.
• Knowledge in application server Weblogic.

• Knowledge in the build tools Maven, Ant.

Desired Skills :

• Good written and oral communication Skills
• Good programming and debugging skills.
• Experience in report writing tools (Like Crystal Clear)
• Knowledge of environments such as UNIX, Linux
• Writing & optimizing queries and stored procedures
• Experience in product based company
• Experience in domain of Supply chain execution

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!   

Position Summary:  

BluJay Solutions is looking for its next account development super star to join the EMEA corporate sales team. This position requires someone who is high energy, self-motivated, and results-driven.

With an ecosystem of supply chain software, services, and the first Global Trade Network, BluJay Solutions enables customers to unlock the power of over 40,000 universally connected partners to transform their supply chain economics, increase velocity, and optimize their future in the global economy. 

The Account Development Specialist is an inside sales position that performs prospecting, qualification, and sales nurturing functions. This role requires someone with professional communication, research, and interviewing skills, as well as marketing and sales savvy. The Account Development Specialist calls companies across UK and Europe to discuss EDI and drop shipping software needs and initiatives, introduces BluJay’s technology-based solutions, and educates the customer on EDI and drop shipping best practices. These “sales-ready leads” are then passed to Sales Directors for further development. 

As an Account Development professional, you will be responsible for providing detailed reports on the number of contacts and qualified leads established daily and ensure account development goals are met weekly.  You will leverage the marketing team and other internal resources to qualify prospects for the Sales Directors as well as research potential customers to qualify the likelihood and magnitude of partnership, gain insight into the customers’ needs, and develop a value proposition that encourages the adaption of BluJay Solutions’ programs.  

Responsibilities: 

• Develop new sales opportunity via telephone, email, social media, etc. to introduce the BluJay Global Trade Network and value proposition to prospects
• Identify opportunities to upsell and cross sell into existing customer base
• Qualification of regional inquiries from the marketing team with a responsibility to generate sales-ready leads for the sales team
• Work closely with the internal and external partners (Sales Directors) to identify and qualify appropriate leads
• Manage data for all prospects, customers, contacts, and campaigns in Salesforce, ensuring all communication is documented, information is accurate, and documents are saved
• Prepare and analyse sales pipeline reports and dashboards as required 

Essential Skills/Experience: 

• Excellent communication skills (Listening & Verbal & Written)
• Achievement driven (Performance focused)
• Strong organisational skills (daily and weekly planning)
• Strong computer skills (Microsoft Outlook & MS Windows)
• Ability to be assertive and persuasive without being aggressive
• Able to work independently and reliable
• Have objection handling skills
• Strong interpersonal skills (ability to purposely capitalise upon relationships)
• Proven track record of achieving measurable monthly lead development/sales goals 

Desirable Skills/Experience: 

• Knowledge / experience with EDI and DropShip products preferred
• Supply chain or retail industry experience/education preferred
• College Degree
• Familiarity of a Sales CRM, (preferably SalesForce)
• Familiarity of databases, (preferably ZoomInfo, LinkedIn, and Data.com)
• 1 to 2 year’s experience working with marketing databases, and prospect lists.
• Ability to navigate corporate structures to identify decision makers and determine buying process
• Excellent phone marketing or sales experience preferred
• Experience giving presentation highly preferred 

Personal Skills: 

• A flexible, motivated self-starter, with the ability to work successfully both independently and closely with other team members
• Must be highly organised and detail-orientated
• Excellent verbal and communication skills

Must be able to work efficiently and effectively in a deadline and results driven environment

Position Summary:

BluJay Solutions Software Developers design and develop innovative web-based applications for the supply chain industry.  We are a team that works closely with our end users and subject matter experts to make sure that the software we design, and build solves real-world problems and isn’t painful to use. 

Essential Functions/Responsibilities:

• Develop code that works
• Possess the talent to undertake and solve complex problems
• Handle multiple assignments/projects simultaneously
• Appropriately set priority and order for work
• Be able to work in a fast-paced, agile environment
• Learn and apply new technologies and business concepts
• Maintain personal accountability for getting things done on time and with quality results
• Work effectively both within a team environment as well as independently

Required Skills/Experience:

• Possess a Bachelor’s degree with an emphasis in CS-Software Development
• Understanding and experience with web technologies; HTML, JSP, JavaScript
• In-depth knowledge of at least one high-level programming language; JAVA, C#
• Experience with design and development through the full product development lifecycle
• Experience in developing data driven applications, primarily using the Microsoft .NET Framework and web technologies
• Windows Mobile, Window Phone, iOS, Android or embedded systems development experience essential if working in our Mobile development team as well as experience of TCP/IP protocols, wireless networks
• Experience in workflow analysis and the re-engineering of business processes
• Knowledge and demonstrated use of relational database systems; Oracle, MySQL
• Exposure to one or more of the following is beneficial; XML, CSS, JSTL, GWT, Flex
• Familiarity with one or more of the following is an advantage; Eclipse, Mercurial, Subversion

Personal Competencies and Attributes

• Proven ability to see a project through to completion
• Enthusian to formulate and tackle new IT iniaitives
• Excellent written and verbal communication and interpersonal skills

Position Summary:

Working as part of a larger team, the 2nd line support analyst is responsible for the handling of cases having been initially analyzed and subsequently escalated by the front-line support team. The issues handled by the support team are varied in nature and from customers using our various products.

Must have a good technical background and be able to drive cases to resolution as a product specialist focused on customs & compliance applications.

Applicants for this role need to be diligent in carrying out day to day tasks and have the ability to multi-task and adapt when priorities change.  Full training will be provided on the applications and systems, so a willingness to learn is a must. Out of hours work is offered once settled into the role, for which a shift allowance is provided

Essential Functions / Responsibilities:

• Respond to support calls efficiently, ensuring customers are provided with regular updates
• Resolve customs application issues and reporting issues to customers in a timely manner
• Handle escalations and take appropriate action when required
• Ensure Service Levels are met
• Communicate service-impacting issues to Support Manager
• Ability to follow processes & procedures but also to challenge and improve where necessary
• Update documentation and internal knowledgebase
• Need to provide 24*7 support

Required Skills / Experience:

•           2-4 years
•  

Skill set required (Mandatory)

• Technical qualification, such as a degree (or similar) or have 3+ years’ experience on a technical helpdesk.
• Experience in software solutions within the Logistics & Supply Chain Industry is essential
• Understanding of networks, Linux operating systems and internet technologies
• SQL & basic programming/scripting experience (desirable)
• Good technical skills or technical awareness
• Good communication skills (both written and verbal) to provide a quality service to our customers
• Exceptional self-management with the ability to priorities workload in accordance with customer Service Level Agreements (SLAs)
• Ability to listen and interpret customer queries
• Good problem-solving skills
• Ability to resolve queries and retain knowledge for future similar calls, thus enabling quicker resolution
• Ability to work well within a team, supporting other team members where required
• Previous experience working on IT Helpdesk and using a call logging system (desirable)
• Experience with EDI/XML (desirable)
• Exposure to bespoke application support (desirable)
•          

Desired Skills :

• Willingness to travel
• Prepared to work out of normal working hours when required
• Prepared to participate in out-of-hours/on-call support
• To work well with the team

Physical Requirements:

• General office and/or home office responsibilities
• Extensive keyboarding and looking at a computer monitor
• Phone work

WE DO NOT ACCEPT RESUMES FROM HEADHUNTERS, PLACEMENT AGENCIES OR OTHER SUPPLIERS THAT HAVE NOT SIGNED A FORMAL AGREEMENT WITH US!