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RetailBiz quotes BluJay’s Katie Kinraid, General Manager, APAC, on how COVID-19 has instigated a shift in consumer demand towards contactless delivery and precise collection/drop-off times. She also explains how in APAC, delivery delays and disruption means that these demands are not always being met, advising retailers to reassess their supply chain models in order to keep consumers on side.

Read the full story here.

 

 

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